Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque
Albuquerque, NM
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Got it done I made an appointment specific to my needs however, when I got there I had to re-explain why I was there. Due to the volume of service my car didn’t g I made an appointment specific to my needs however, when I got there I had to re-explain why I was there. Due to the volume of service my car didn’t get started on until after 4 hours of my scheduled appointment. My appointment was at 8 am and my car was finished around 5:30 pm. The service is always good, It just happened that I drove over from working a night shift and didn’t expect to sit a full day for my car. More
Superior Sales Representative Mr. Elvis Momlanyuy, my sales representative, is the sole reason why I’m writing this review. His professionalism, integrity, and customer service s Mr. Elvis Momlanyuy, my sales representative, is the sole reason why I’m writing this review. His professionalism, integrity, and customer service support are second to none. He guided me through the process of ordering my vehicle, ensuring that I selected all of the options that I desired, and once ordered, kept me appraised of the vehicle’s status every step of the way. He truly made my car buying experience a seamless and stress free process. I am extremely happy with my new JL Rubicon. More
Very pleased Everytime I go to Larry h Miller for my vehicle service I leave very happy and satisfied, you guys are awesome keep it up and thank you for the wonder Everytime I go to Larry h Miller for my vehicle service I leave very happy and satisfied, you guys are awesome keep it up and thank you for the wonderful experience... More
Can’t fix problems large or small Sat in waiting are for over 2 hours for a tire fix with need of their master lug lock set which was not usable. Told to come back in about 7 days when Sat in waiting are for over 2 hours for a tire fix with need of their master lug lock set which was not usable. Told to come back in about 7 days when their new lug lock would be in and in the mean time drive my vihicle around with a spike in the tire and hope that it does not go flat! Went to a different dealer 10 miles away and had it fixed! Busy or not this was a simple fix or non-fix and waiting over two hours to find out the dealership could not fix it is ridiculous! More
Poor customer service and experience Drove up into the garage for oil change, two guys were assisting the vehicle in front of me. Waited 10 mins after the walked away, didnt get acknowled Drove up into the garage for oil change, two guys were assisting the vehicle in front of me. Waited 10 mins after the walked away, didnt get acknowledge. Later someown said "we'll with you", a guy came out of the service office with attitude like he didn't want to help. Took my car info and walked me into the building. Hour and half later car was done. The part in didnt like was when a elderly woman with a Walker wasn't assisted with opening the door for her and helping her to her van. Her van was parked going the other direction leading into the service area. Nobody helped her, I helped with the door asked which vehicle was hers and found it. She was then directed to her van. More
SERVICE IS THE WORST IN THE WORLD Everything is horrible, from the perverted sales guy, to the lying finance guy, to the xxxxxxxx service people. DO NOT GET THE EXTENDED WARRANTY!!! Th Everything is horrible, from the perverted sales guy, to the lying finance guy, to the xxxxxxxx service people. DO NOT GET THE EXTENDED WARRANTY!!! They totoally ignore me and I will never recommend this to anyone. More
Oil change and recall on my 2018 Ram 2500 The dealer ship service department was very good and completed the work in a timely manner. The shuttle service was very convenient and was very quic The dealer ship service department was very good and completed the work in a timely manner. The shuttle service was very convenient and was very quick to pick me up when my truck was ready. More
Brandon was amazing!! This is the best dealership and Brandon deserves a raise. I'm sorry that it took so long to do this but my time is extremely limited. I bought my Rene This is the best dealership and Brandon deserves a raise. I'm sorry that it took so long to do this but my time is extremely limited. I bought my Renegade about a year ago from another dealership. Some how I didn't' get the tool to remove the wheels. So when I went back to get a tire rotation, they said they had to order the part to remove my lug nuts.For over a month, I was told every excuse in the book as to why they didn't have the tool yet. Finally I got fed up and went to Pep Boys and asked if they could do it. They said sure -at $50.00 per wheel. No thanks!. Then I went to Larry H Miller and talked to Brandon. What a joy. Not only did he say they could do it, but they did it right then and rotated my tires. And to my absolute amazement, he didn't charge me anything. He told me I had been thru enough just to get my tires rotated. They now have a very loyal customer and I am very grateful. Thanks to everyone that worked on my Jeep. More
Unfriendly and seem annoyed you are there The ONLY friendly person was the shuttle driver. Everyone else definitely needs some customer service training or something. From the moment I drove u The ONLY friendly person was the shuttle driver. Everyone else definitely needs some customer service training or something. From the moment I drove up I felt unwelcomed. I won’t be returning. I heard complaints from the other customers while I was waiting for the shuttle also. More
Stopped in for repair Traveling through had a check engine light come on, found this dealer, wheeled in they moved me to the front of the line because I was traveling. They Traveling through had a check engine light come on, found this dealer, wheeled in they moved me to the front of the line because I was traveling. They had me out as quickly as possible. Had both my dogs with me they did everything possible to make our wait comfortable, even as much as bringing my pups water. Everyone was super friendly I highly recommend them. More












