Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque

Slow, poor service I have generally found the dealerships to be reliable and efficient. I am giving up on Larry Miller Jeep. The last time I got service and I got my oil I have generally found the dealerships to be reliable and efficient. I am giving up on Larry Miller Jeep. The last time I got service and I got my oil changed. I got home and found the oil was leaking. I had to set up another appoint to fix this. I was not fixed and now I have a big oil spot on my driveway at my house. Since it is time for another oil I brought my Jeep back. I used the express lane set up for oil changes. After an hour and 20 minutes I checked to see what was taking so long for an express oil change. At Jiffy Lube it is a 10 minute job. After an hour and 50 minutes, I had my Jeep back. This means that likely did not start to do the oil change until I asked about it at an hour and 20 minutes. Now ... will I still have an oil leak?? More

quick service I was serviced very fast and was treated very well.and would recommend to family and friends excellent work and very prompt. I’ve been a customer for I was serviced very fast and was treated very well.and would recommend to family and friends excellent work and very prompt. I’ve been a customer for a few years there and I won’t go any where else for services More

Quick to Sell Slow for Return Calls My experience overall was good .I had questions for the Finance Department and my Calls were either Not Returned or Slow to Return Calls. This Defini My experience overall was good .I had questions for the Finance Department and my Calls were either Not Returned or Slow to Return Calls. This Definitely Needs Improvement for Customer Satisfaction to Finalize The Sales . Overall on the Sale ,4 stars. More

Excellent Service and Staff My truck was taken in for recall, the service staff was very helpful, My truck was ready ahead of schedule, A great experience, LHM is my service cent My truck was taken in for recall, the service staff was very helpful, My truck was ready ahead of schedule, A great experience, LHM is my service center, Well Done ! More

Outstanding Service Needed an oil change and tire rotation for my vehicle, LHM offered a package of 3 of the services at a very affordable price, the service was quick an Needed an oil change and tire rotation for my vehicle, LHM offered a package of 3 of the services at a very affordable price, the service was quick and the team very helpful and polite, great dealership to have you vehicle service needs preformed. More

True Professionals So my experience at Larry H. Miller Dodge was top notch. True professional salesmen that were a pleasure to work with. Not pushy at all and incredibly So my experience at Larry H. Miller Dodge was top notch. True professional salesmen that were a pleasure to work with. Not pushy at all and incredibly knowledgeable. Gabriel Lopez made my wife and I feel very comfortable the moment we walked in the building. I was on the fence between two different vehicles and within 5 minutes Gabe helped me make the decision. He had me do a simple pro and con between both and just like that, I'm buying a Charger. I wasn't disappointed. Over the course of two days we spent close to 8 hours with Gabe. We got to know him a little bit and enjoyed similar stories about our children. After many test drives and looking over the inventory we finally decided on our two vehicles. After negotiations were over, which I'm happy with, we were pushed off to the finance guy. In the past that has been a bad transition for us. This time was amazing. Gabe turned us over to Andy Hotz, who was as fun to work with as Gabe. Andy was upfront and honest about our coverage and he sold me on the benefits. I know I'll take advantage of everything we purchased. In 5 years our cars will still look brand new at 100k miles. Overall my wife and I are beyond happy with the experience. In five to seven years when I replace this car I will be buying from Larry H. Miller again, without question. Thank you so much guys! More

Had excellent service. Had excellent service with Javier And also the finance manager was good to us. Would recommend Larry H. Miller to others. Thank you. We are enjoying Had excellent service with Javier And also the finance manager was good to us. Would recommend Larry H. Miller to others. Thank you. We are enjoying our new car. Be back to again. More

Service Satisfied with scheduled maintenance. The only complaint I have would be that a five tire rotation isn't automatically done. I didn't ask about it Satisfied with scheduled maintenance. The only complaint I have would be that a five tire rotation isn't automatically done. I didn't ask about it until after my service appointment was complete, so Dillon let me know he would make a note for my next visit that I want a five tie rotation. More

TERRIBLE SERVICE! I recently received an email for oil change on my Ram Truck using your Rapid Service Program. So Saturday morning I called to see if there was a line I recently received an email for oil change on my Ram Truck using your Rapid Service Program. So Saturday morning I called to see if there was a line up for oil changes and was informed no line at all if I get there soon they could take it right in. I rushed over and made it there in 10 minutes, pulled up and was informed by a service person it would be at least 2 hours! That's not Rapid! I told them to make an appointment for that time in 2 hours and she told me if I wanted an appointment the next earliest appointment would be on Monday! That's not Rapid! I told her she just told me it would be 2 hours and she said that slot is only available if I leave truck there or wait in lobby for 2 hours. TERRIBLE service! I left and tried to call manager and was told to leave number and he would call right back. A week and a half later and I still have not been called! TERRIBLE SERVICE.! Jim Gutierrez More