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Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque

Albuquerque, NM

3.9
769 Reviews

8528 Lomas Blvd NE

Albuquerque, NM

87110

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Showing 769 reviews

April 10, 2019

Fraud Expert I went in to buy a brand new vehicle and I was taken advantage of by Simon. At least it felt like it. We test drove a car and he gave us the wrong car More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
TJ, Simon Martinez
Apr 11, 2019 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Hello, it is unfortunate to see that you are not satisfied with your experience. I would appreciate the opportunity to speak with you about this issue and gather additional information about your recent purchase. Please contact me as soon as possible so that I can be of further assistance. - Anthony Montemorano, General Sales Manager, (505) 366-2912

April 09, 2019

A realistic approach is helpful. I called to arrange a service appointment for a future date, and arrived at 7:15A, a little early. Howard got me logged in and going immediately. I pl More

by Gary Hefkin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Courtney
May 14, 2019 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thank you for the great recommendation! We were happy to provide a top-notch dealership experience. Feel free to reach out if there's anything else that we can do for you! - Brian Sweeney, General Manager

April 09, 2019

Bad Experience! My entire experience was terrible. I received a recall notice for the passenger side airbag and scheduled an appointment. When I showed up, they said More

by angelgallegos7
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Fernando, Brandon Hill
March 23, 2019

Experience at Larry H. MIller buying a new vehicle Our experience at Larry H, MIller on Lomas with sales person being Lorenzo Prudencio who was very nice and honest as we went in to trade our older toy More

by George7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lorenzo Prudencio
Mar 25, 2019 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thank you for coming in, George! We were happy to help you upgrade to a great new Jeep! Be sure to let us know if you need anything else moving forward. Have a great day and enjoy your new ride! - Brian Sweeney, General Manager

March 22, 2019

Customer service sucks. They should all go to training on how to treat customers. Corporate sucks, their employees don't care about the customers. They're just there to get a More

by Ochill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason and the idiot next to his desk
May 14, 2019 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Hello, it is unfortunate to see that you are not satisfied with our dealership. Our dedicated staff works hard to correctly diagnose and fix each issue that the encounter. I would appreciate the chance to speak with you and learn more about the issues that you are experiencing. Please contact me at your earliest convenience so that I may offer my assistance. - Fernando Ruiz, Service Manager, (505) 366-2950

March 22, 2019

Inconsistent work preformed I have been loyal to LHM for over 3 years. Mixed results on over 10 visits. Last service & EGR maintenance to include rear differerential service. Ove More

by Flapjack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon & Velvet
May 14, 2019 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Hello, thank you for making me aware of your negative experience. It is disheartening to see that you are not satisfied with the service that was performed by our staff. I would like to speak with you directly about your visit to our dealership and offer further insight and assistance towards this problem. Please contact me as soon as possible. - Fernando Ruiz, Service Manager, (505) 366-2950

March 06, 2019

Horrible I bought a new Dodge Charger, I went in because the rim on one of the tires was cracked. I was told I hit a pot hole (nope), I blew a tire (really, More

by Disappointed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
They did not identify themselves
Mar 06, 2019 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Hello, it is unfortunate to see that you are not satisfied with our dealership. Our staff members work hard to correctly diagnose and fix each problem presented to them. I would appreciate the chance to speak with you directly about this issue. Please contact me at your earliest convenience so that I may provide further assistance. - Fernando Ruiz, Service Manager, (505) 366-2950

February 27, 2019

Helpful and kind We felt that Antionio Nieto was a kind and understanding person and we felt very comfortable. Keep doing a great job. I’m sure we will return again:) More

by Maria v
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry counld not remember the name but they were nice n kind , Juan Capo, ANDRE COLEMAN, Brandon Hill, Elvis Mumlanyuy, ANDY HOTZ, Jared Perry, Emilio Mena, Kevin Adkins, Simon Martinez, Lee Feehan
Feb 27, 2019 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Hello Maria! Thank you for the five-star review. I am thrilled to hear that you enjoyed your visit to our dealership. Please let us know if you need anything else moving forward. - Brian Sweeney, General Manager

February 19, 2019

Professional and friendly I was not pressured by the salesman. Everyone was great and helped me to get in the vehicle needed. I appreciate their help. Thank you! More

by Tonilee0507
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Adkins
Feb 19, 2019 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thank you for coming in! It was a pleasure having you stop by. Please let us know if we can be of further assistance. Enjoy your new ride! - Brian Sweeney, General Manager

February 19, 2019

Great customer satisfaction Larry H Miller works around your busy schedule for any maintenance check or service needed. Great customer satisfaction and service ffrom the team th More

by Cary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Capo, Brittany Stanforth, Emilio Mena
Feb 19, 2019 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

I am happy to hear that everything was able to work out, Cary. Our staff members know that our customers have busy lives. We will always work to accomodate! Please let us know if you need anything down the road. - Brian Sweeney, General Manager

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