Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque

Warranty work on 2015 Dodge Ram Had an oil leak and wanted dealership to assess it and the representative (Howard) let me know it was a timing chain cover seal and would be extensive Had an oil leak and wanted dealership to assess it and the representative (Howard) let me know it was a timing chain cover seal and would be extensive repair but also informed me warranty should cover it and it did. However after getting home with the truck and installing my custom bumper (They didn't want to remove without an extra charge) I found several repair issues: 1 grill clips are broken and nonfunctional, 2- rubber mounts on oil cooler we're wadded up and not installed correctly. Seems they should have been more attentive More

Descent service Took truck in for Oil change and wash. took 1.5 hours to do. Truck supposed to get washed also but wasn’t done. Wouldn’t call it “express service” Took truck in for Oil change and wash. took 1.5 hours to do. Truck supposed to get washed also but wasn’t done. Wouldn’t call it “express service” truck had grease marks on driver door and steering wheel. I could excuse the no wash and grease marks for timely service. More

Friendly and professional staff Friendly and professional pretty well describes the staff at LHM. The staff meets you in the bay, gets the particulars on the vehicle, gives you an es Friendly and professional pretty well describes the staff at LHM. The staff meets you in the bay, gets the particulars on the vehicle, gives you an estimated time and escorts you to the waiting area. The estimated time was close (15 minutes off) and we were on our way with no problems or issues. Just what you want... More

Great overall Elvis my sales rep was very attentive when needed and gave me space when I needed it. I would recommend him without hesitation. Brandon was quick, eff Elvis my sales rep was very attentive when needed and gave me space when I needed it. I would recommend him without hesitation. Brandon was quick, efficient and friendly. More

took back vehicle after I already signed They said I was approved for a vehicle, I signed, took it home, they wanted it back and gave me higher payments than original deal They said I was approved for a vehicle, I signed, took it home, they wanted it back and gave me higher payments than original deal More

Poor service estimates I had an appointment for 12. I brought my truck in at 11:45. I was told it would be ready at 3:00. I arrived at 4 and they had not started working I had an appointment for 12. I brought my truck in at 11:45. I was told it would be ready at 3:00. I arrived at 4 and they had not started working on the truck. At that time I was told it would be ready by 5. It was finally ready at 5:45. I was told sometimes their estimates are a little off with a weak apology. At no time did they let me know they would be late. Also it appears the appointment time is meaningless. The lack of concern for the tardiness and inconvenience this caused me was very apparent. More

Great service My check engine light was on on my truck. Call d the dealer and took my truck in. Velvet kept in the loop via text throughout the whole process. She My check engine light was on on my truck. Call d the dealer and took my truck in. Velvet kept in the loop via text throughout the whole process. She left a text telling me I needed fuel injectors, I of course freaked out ($). But she informed me it was covered by warranty. Anyway, it was just a computer upgrade with no charge. But very nice service and professional. More

Truck A/C repair and oil change A/C tranducer was replaced due to being broken (hence, no A/C). Repair completed, and A/C system recharged. Now blowing colder than ever. Repair compl A/C tranducer was replaced due to being broken (hence, no A/C). Repair completed, and A/C system recharged. Now blowing colder than ever. Repair completed in a timely manner, and took advantage of dealer ameneties offered at dealership while completed. More

It was a good experience It was a good experience. My truck was treated well. I would go back anytime. It was clean and busy on a Friday. This will make 25 words. It was a good experience. My truck was treated well. I would go back anytime. It was clean and busy on a Friday. This will make 25 words. More

Great service Honest, dependable, quick service. 100% satisfied. Brandon and Chris made my experience awesome. Had some suspension work completed, now my vehicle dr Honest, dependable, quick service. 100% satisfied. Brandon and Chris made my experience awesome. Had some suspension work completed, now my vehicle drives like it's NEW. More