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Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque

Albuquerque, NM

3.9
769 Reviews

8528 Lomas Blvd NE

Albuquerque, NM

87110

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Showing 769 reviews

July 25, 2019

took back vehicle after I already signed They said I was approved for a vehicle, I signed, took it home, they wanted it back and gave me higher payments than original deal More

by Nmcustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Martin and sales manager
Jul 25, 2019 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Hello, thank you for reaching out. I would be more than happy to address your questions and concerns directly. Please feel free to reach out so that I may be of assistance. - Brian Sweeney, General Manager

July 25, 2019

Great overall Elvis my sales rep was very attentive when needed and gave me space when I needed it. I would recommend him without hesitation. Brandon was quick, eff More

by Dan123
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Hill, Elvis Mumlanyuy
Jul 26, 2019 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thank you for the review, Dan! We look forward to working with you again soon. - Brian Sweeney, General Manager

July 25, 2019

Friendly and professional staff Friendly and professional pretty well describes the staff at LHM. The staff meets you in the bay, gets the particulars on the vehicle, gives you an es More

by RD@SandiaPark
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service staff
Jul 26, 2019 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thank you for coming in! We are thrilled to see that you enjoyed your visit. Should you need anything else, please let us know. Have a great day! - Brian Sweeney, General Manager

July 23, 2019

Poor service estimates I had an appointment for 12. I brought my truck in at 11:45. I was told it would be ready at 3:00. I arrived at 4 and they had not started working More

by Disappointed545
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tera
Jul 25, 2019 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Hello, It’s unfortunate to hear that you had a longer than expected service experience. We try to provide a quick and easy visit for all of our customers but, unfortunately, that’s not always possible. If you would be willing to give me a call I’d appreciate learning more about the lack of communication you received so that we can continue to improve our customer service experience. Thank you for your patience. - Fernando Ruiz, Service Manager, (505) 366-2950

July 20, 2019

Great service My check engine light was on on my truck. Call d the dealer and took my truck in. Velvet kept in the loop via text throughout the whole process. She More

by Moensb
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Stanforth
Jul 22, 2019 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thank you for your support! We were happy to assist. Please let us know if you need anything else. - Brian Sweeney, General Manager

July 19, 2019

Truck A/C repair and oil change A/C tranducer was replaced due to being broken (hence, no A/C). Repair completed, and A/C system recharged. Now blowing colder than ever. Repair compl More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard B. Courtney
Jul 19, 2019 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Hello! We are thrilled to see that you enjoyed your visit. It was a pleasure assisting you. Have a great day! - Brian Sweeney, General Manager

July 15, 2019

Great service Honest, dependable, quick service. 100% satisfied. Brandon and Chris made my experience awesome. Had some suspension work completed, now my vehicle dr More

by Reluctant customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Banas
Jul 16, 2019 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Hello! We were happy to make sure that your vehicle was well taken care of. We hope to work with you again down the road. - Brian Sweeney, General Manager

July 15, 2019

It was a good experience It was a good experience. My truck was treated well. I would go back anytime. It was clean and busy on a Friday. This will make 25 words. More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tara
Jul 16, 2019 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thank you for coming to see us! We look forward to working with you again in the future. - Brian Sweeney, General Manager

July 14, 2019

Horrible Customer services horrible all mangment is horrible no one did what they were supposed to do no one calls back when leaving message service in general More

by Ramonav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
None of employees
Jul 16, 2019 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thank you for voicing your frustrations regarding your experience. I would appreciate the opportunity to speak with you directly so that I can make sure that your concerns are addressed. Please give me a call at your convenience. - Fernando Ruiz, Service Manager, (505) 366-2950

July 12, 2019

perserverance it is important to set your spending limits and offer a fair, reasonable offer that is attainable. the dealership wants more, but hold your grounds. More

by emandich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
james jiron, Brandon Hill
Jul 24, 2019 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Brian Sweeney, General Manager

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