Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque
Albuquerque, NM
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I took my vehicle in for a wheel alignment and a recall. Upon inspection by the mechanic, he found multiple things that need fixed. The estimate was about two thousand dollars. After a second opinion, I lea Upon inspection by the mechanic, he found multiple things that need fixed. The estimate was about two thousand dollars. After a second opinion, I learned the majority of repairs your mechanic suggested, were not necessary. Taking advantage of people is WRONG!!!!!!! More
A HUGE DISAPPOINTMENT BY LARRY H MILLER DEALERSHIP On 10-26-19 We went in to Larry H Miller Dodge for a routine oil change and tire rotation, what happened after we left was a frightening experience. T On 10-26-19 We went in to Larry H Miller Dodge for a routine oil change and tire rotation, what happened after we left was a frightening experience. The service members forgot to put our tire lug nuts back on one of the tires during the tire rotation. After we left the dealership, our wheel came off in the middle of an intersection and the tire that came off hit another car. Our truck was sitting there slanted on the asphalt road in front of everyone during rush hour! Thankfully, and luckily, everyone involved in this nightmarish moment were kept from serious harm. We trusted the team members at Larry H Miller for a routine maintenance stop, but after this frightening and frustrating experience, I will never forget how they harmed me and my family. More
battery replacement Went in for battery replacement but it took longer than expected and they didn't have a battery at the shop so we get one from a Napa parts dealer at Went in for battery replacement but it took longer than expected and they didn't have a battery at the shop so we get one from a Napa parts dealer at a higher price from what we wanted. So it took about 4.5hrs just for a battery replacement. More
Perfect service very quick and courteous Everything went exactly as scheduled no issues what so ever everyone was courteous and helpful. I will always have Larry H Miller work on our fleet Everything went exactly as scheduled no issues what so ever everyone was courteous and helpful. I will always have Larry H Miller work on our fleet More
Service Nice experience for service on my Jeep. Howard was great. Appreciate the car wash too. I’ll be back in the near future. Thank you Nice experience for service on my Jeep. Howard was great. Appreciate the car wash too. I’ll be back in the near future. Thank you More
Routine service & trouble shooting. Because Howard always takes care of business, we really trust hm/ his knowledge. My car is the SRT and needs special attention, we know Howard will ma Because Howard always takes care of business, we really trust hm/ his knowledge. My car is the SRT and needs special attention, we know Howard will make sure everything is working well. I admire Howard’s work ethic- a very hard worker and always there for us. More
Was here for balloon festival and needed repairs. Howard went out of his way to get me back on the road and back towards California. The problem was that the depot didn’t,have the needed part and oth Howard went out of his way to get me back on the road and back towards California. The problem was that the depot didn’t,have the needed part and other dealers wouldn’t or couldn’t,give up the part. This is not the first time for me where the depot didn’t, have a part. More
Computer Flash Programming Recall. Quick acknowledgment of my presence upon arrival, and professional and courteous service for checking in. Fast service despite not having an appointme Quick acknowledgment of my presence upon arrival, and professional and courteous service for checking in. Fast service despite not having an appointment. Both shuttle drivers were also professional and courteous. One even asked me if I had a preference of a radio station. I was not pressured into any kind of service or product that my visit did not include. For that alone, I have absolutely no qualms about returning for any other service request. More
Very Friendly employees I had a recall notice on my Jeep and made an appointment through the web site. The service writer Brandon was very professional and offered the free s I had a recall notice on my Jeep and made an appointment through the web site. The service writer Brandon was very professional and offered the free shuttle service for me. A scheduled 6 hour service was completed in 2.5 hours. Everyone I talked to here was very nice both over the phone and in person. Customer amenities were excellent and the dealership in general was very clean and comfortable. I am sold on LHM and would definitely be back. More
alignment and tire Larry Miller’s service manager went beyond great customer. Alignment and tire replacement were handled with professionalism. Research my concern and Larry Miller’s service manager went beyond great customer. Alignment and tire replacement were handled with professionalism. Research my concern and solved my issue beyond my expectatations. More












