
Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque
Albuquerque, NM
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We have taken our vehicle there many times and the last two times we stand around waiting for a service tech or someone to check us in. We finally go inside and ask what to do. Eventually someone comes ou two times we stand around waiting for a service tech or someone to check us in. We finally go inside and ask what to do. Eventually someone comes out to help us And we have a set appointment. Very poor check in service. Then after many hours we have to call to see if our vehicle is ready. More
Excellent service. Conscientious staff! Vehicle was ready before expected. They washed and dried my truck. Will definitely continue to use their service department for future needs. before expected. They washed and dried my truck. Will definitely continue to use their service department for future needs. More
Great service was a basic code but got me in quick and out. Brandon always gives great customer service. I always appreciate how he goes above and beyond. out. Brandon always gives great customer service. I always appreciate how he goes above and beyond. More
Excellent Service and comfortable waiting area Fernando, very cordial, was the contact person, unsure who the service workers were but they get kudos as well for their work and efficiency. Very pl Fernando, very cordial, was the contact person, unsure who the service workers were but they get kudos as well for their work and efficiency. Very pleased with the experience. No complaints. More
Full service experience, professional and good communication I had several major maintenance items to be done, including the 100,000 mile tune up. The service rep kept me posted on progress throughout. Good re I had several major maintenance items to be done, including the 100,000 mile tune up. The service rep kept me posted on progress throughout. Good review of work done afterward, with all details provided. Courtesy car wash too. For a major maintenance visit, it was easy-peasy. More
Sales was excellent! Unfortunately I had to deal with service as well. I was ignored and for several months. The service people were extremely rude and not helpful at all. Unfortunately i will not be ret service as well. I was ignored and for several months. The service people were extremely rude and not helpful at all. Unfortunately i will not be returning to this dealership. One of the worst experiences I have had. More
Excellent service. Dealership is clean, modern, well organized. Mechanics have done an excellent job servicing my vehicle. Service advisor is knowledgeable, helpful, a Dealership is clean, modern, well organized. Mechanics have done an excellent job servicing my vehicle. Service advisor is knowledgeable, helpful, and professional. Dealership has adequate parking which is not all that common for car dealerships in the area. More
Larry Miller Great Service From the time I purchased my Jeep to this day I have had great service and at the very good service without any extra cost From the time I purchased my Jeep to this day I have had great service and at the very good service without any extra cost More
I took my vehicle in for a wheel alignment and a recall. Upon inspection by the mechanic, he found multiple things that need fixed. The estimate was about two thousand dollars. After a second opinion, I lea Upon inspection by the mechanic, he found multiple things that need fixed. The estimate was about two thousand dollars. After a second opinion, I learned the majority of repairs your mechanic suggested, were not necessary. Taking advantage of people is WRONG!!!!!!! More
A HUGE DISAPPOINTMENT BY LARRY H MILLER DEALERSHIP On 10-26-19 We went in to Larry H Miller Dodge for a routine oil change and tire rotation, what happened after we left was a frightening experience. T On 10-26-19 We went in to Larry H Miller Dodge for a routine oil change and tire rotation, what happened after we left was a frightening experience. The service members forgot to put our tire lug nuts back on one of the tires during the tire rotation. After we left the dealership, our wheel came off in the middle of an intersection and the tire that came off hit another car. Our truck was sitting there slanted on the asphalt road in front of everyone during rush hour! Thankfully, and luckily, everyone involved in this nightmarish moment were kept from serious harm. We trusted the team members at Larry H Miller for a routine maintenance stop, but after this frightening and frustrating experience, I will never forget how they harmed me and my family. More