Back

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque

Albuquerque, NM

3.9
769 Reviews

8528 Lomas Blvd NE

Albuquerque, NM

87110

Directions

By Type

Showing 769 reviews

November 16, 2019

We have taken our vehicle there many times and the last two times we stand around waiting for a service tech or someone to check us in. We finally go inside and ask what to do. Eventually someone comes ou More

by cdcchaschuck
Recommend Dealer
Yes
Employees Worked With
Randy via phone only
Nov 18, 2019 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Hello, thank you for making me aware of these issues. We want each customer to experience the best possible service. It is disappointing to see that your visit fell below our standard. If there is anything that I can do to improve your visit, please give us a call. I hope to speak with you soon. - Fernando Ruiz, Service Manager, (505) 366-2950

November 16, 2019

Excellent service. Conscientious staff! Vehicle was ready before expected. They washed and dried my truck. Will definitely continue to use their service department for future needs. More

by Newsomemb
Recommend Dealer
Yes
Employees Worked With
Brandon
Nov 18, 2019 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thanks for coming to see us! Have a great day! - Brian Sweeney, General Manager

November 15, 2019

Great service was a basic code but got me in quick and out. Brandon always gives great customer service. I always appreciate how he goes above and beyond. More

by Vrngrreed
Recommend Dealer
Yes
Employees Worked With
Brandon Banas
Nov 15, 2019 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thanks for the review! Brandon will be happy to see that you enjoyed your visit. - Brian Sweeney, General Manager

November 14, 2019

Excellent Service and comfortable waiting area Fernando, very cordial, was the contact person, unsure who the service workers were but they get kudos as well for their work and efficiency. Very pl More

by SportyRad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando
Nov 14, 2019 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thanks for reaching out! We are thrilled to see that Fernando provided excellent service. - Brian Sweeney, General Manager

November 11, 2019

Full service experience, professional and good communication I had several major maintenance items to be done, including the 100,000 mile tune up. The service rep kept me posted on progress throughout. Good re More

by Billy1551
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor Randy Erickson
Nov 11, 2019 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thank you for reviewing your visit to our dealership! We appreciate your positive review. Should you need anything else, please let us know. - Brian Sweeney, General Manager

November 10, 2019

Sales was excellent! Unfortunately I had to deal with service as well. I was ignored and for several months. The service people were extremely rude and not helpful at all. Unfortunately i will not be ret More

by Uphill
Recommend Dealer
No
Employees Worked With
Elvis Mumlanyuy
Nov 11, 2019 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Hello, thank you for taking the time to leave a review. It’s unfortunate to hear that you’ve had a negative service experience at our dealership If you would like to give me a call, we can break down your pricing and ensure that everything was handled properly. I hope to hear from you soon so that we can arrive at a resolution if necessary. - Fernando Ruiz, Service Manager, (505) 366-2950

November 09, 2019

Excellent service. Dealership is clean, modern, well organized. Mechanics have done an excellent job servicing my vehicle. Service advisor is knowledgeable, helpful, a More

by Ram Boy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard the service advisor.
Dec 05, 2019 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Brian Sweeney, General Manager

November 01, 2019

Larry Miller Great Service From the time I purchased my Jeep to this day I have had great service and at the very good service without any extra cost More

by Daddy GTM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monica Jaramillo, Mike Sweis
Nov 01, 2019 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thank you for reviewing your experience. Have a wonderful day! - Brian Sweeney, General Manager

October 31, 2019

I took my vehicle in for a wheel alignment and a recall. Upon inspection by the mechanic, he found multiple things that need fixed. The estimate was about two thousand dollars. After a second opinion, I lea More

by Kathy
Recommend Dealer
No
Employees Worked With
Don't know
Nov 01, 2019 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Kathy, thank you for making us aware of the inaccurate diagnosis you received. We strive to provide a comprehensive, honest diagnosis and thorough service advice. I’d appreciate the chance to learn more about what you came to learn about your vehicle’s issues and exactly what our technician told you, so that I can ensure we did our due diligence and make certain that you and your vehicle received the time and attention that you deserve. Thank you for your time and I hope to hear from you soon. - Fernando Ruiz, Service Manager, (505) 366-2950

October 27, 2019

A HUGE DISAPPOINTMENT BY LARRY H MILLER DEALERSHIP On 10-26-19 We went in to Larry H Miller Dodge for a routine oil change and tire rotation, what happened after we left was a frightening experience. T More

by Gjnz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Corey- Service
Oct 28, 2019 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Hello, thank you for taking the time to bring this to my attention. We are happy to see that everyone was safe during this incident. Our customers safety is our number one priority. I would like to speak with you directly so that I may continue to address this issue. Please give me a call so that I may be of further assistance. - Fernando Ruiz, Service Manager, (505) 366-2950

...
19
...