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Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque

Albuquerque, NM

3.9
769 Reviews

8528 Lomas Blvd NE

Albuquerque, NM

87110

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Showing 769 reviews

May 31, 2020

Brandon greeted me and got my car in for service. It took a bit longer since you’re still dealing with the pandemic, but he even washed my car! He is so great to work with! More

by jsnuts
Recommend Dealer
Yes
Employees Worked With
Brandon
Jun 01, 2020 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thank you for the kind words for Brandon and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Brian Sweeney, General Manager

May 29, 2020

I left Melloy Dodge because the service was just fair. I drove into Larry H Miller and was treated like a king. Velvet the service tech was amazing. I have two dodge trucks and she totally takes care of the More

by John Kelley
Recommend Dealer
Yes
Employees Worked With
Velvet
May 31, 2020 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thanks, John, for sharing your thoughts about your experience with Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque. We appreciate your business and hope to see you again soon! Brian Sweeney, General Manager

May 29, 2020

An extremely efficient dealership with customer oriented service advisors. My routine oil change resulted in additional free safety checks. Our service advisor named Howard was just great. We’ll be back More

by LCDM
Recommend Dealer
Yes
Employees Worked With
Howard
May 31, 2020 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thank you so much for your excellent review! We are so glad that Howard had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque. Please don't hesitate to reach out if you need anything else. Brian Sweeney, General Manager

May 29, 2020

My oil appointment took two and half hours. Which would've been okay if they actually did what they promised. I was asked if I wanted the tires rotated and a wash, but got neither. Hopefully the oil More

by svspainting
Recommend Dealer
No
Employees Worked With
Daniel
Jun 02, 2020 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

It’s unfortunate to hear that your service experience took longer than expected. We try our hardest each day to provide a quick and easy visit for all of our customers. If there is anything else that we can do for you or if you have any other concerns, please give me a call and I’d be happy to assist. - Fernando Ruiz, Service Manager, (505) 366-2950

May 21, 2020

Howard the service dude is awesome always exceeds my expectations and is a pleasure to work with. I have no problem sending my wife to get the service done the dealer LHM is very professional. Honestly More

by Joeblo
Recommend Dealer
Yes
Employees Worked With
Howard 5stars
May 21, 2020 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Joeblo, Thank you! We appreciate your business and Howard and the team look forward to helping you with any questions or future vehicle needs. Thank you for choosing Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque. Brian Sweeney, General Manager

April 22, 2020

Honest people that provide dependable service with reasonable pricing. I Will return. These people worked hard and earned my business because I am a picky customer. More

by Reluctant customer
Recommend Dealer
Yes
Employees Worked With
Dan George was excellent!, ANDY HOTZ, Mike Sweis, Lee Feehan
Apr 22, 2020 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque, we look forward to having you as one of our valued customers for many more years to come! Brian Sweeney, General Manager

April 20, 2020

BOUGHT A TRUCK 3 MONTHS AGO AND STILL DONT HAVE LICENSE PLA BOUGHT A TRUCK 3 MONTHS AGO AND STILL DONT HAVE MY LICENSE PLATE. AFTER LOTS OF CALLS AND EMAILS NOT A SINGLE PERSON HAS CALLED ME BACK. TOTALLY FRUS More

by ddropinski
Customer Service
Recommend Dealer
No
Employees Worked With
Lee Feehan
Apr 21, 2020 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thank you for reaching out. It’s unfortunate to hear about your issues regarding the licensing of your vehicle. I would love to speak on your situation further. Please reach out to me directly at your earliest convenience. - Thomas Jefferies, General Sales Manager, (505) 366-2912

April 20, 2020

Dodge Challenger Hellcat Howard and his Service team were great as always. I never have to worry about my special car as they always treat it with great care and respect. More

by gwrullman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard
Apr 20, 2020 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

We are very happy to hear that Howard and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Brian Sweeney, General Manager

April 20, 2020

Eric,Mike and Sara were ALL awesome, outstanding customer service. All 10’s all the way a round. Very happy with my new truck. Thank you Very much, have a great day. More

by rmiller24.rm
Recommend Dealer
Yes
Employees Worked With
Eric,Sara,Mike
Apr 20, 2020 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thank you so much for your wonderful review! We are thrilled that you had the opportunity to work with Eric, Mike, and, Sara and they could provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new truck, and we thank you for choosing Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque! Brian Sweeney, General Manager

April 19, 2020

Inattention for a scheduled service appt, service advisor did not return my call, Poor communication of process, wanted ti charge me nearly $200 just to xx alignment More

by AlbCustomer
Recommend Dealer
No
Employees Worked With
These depts N/A
Apr 21, 2020 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thank you for reaching out. We want all of our customers to feel taken care of during their service visit. I’d appreciate the opportunity to learn more about the communication issues you’ve experienced so that we can continue to improve the customer service we provide. I hope you’ll give me a call at your earliest convenience. - Fernando Ruiz, Service Manager, (505) 366-2950

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