Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque
Albuquerque, NM
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Recently bought used vehicle from Larry miller Chrysler in Albuquerque. Got vehicle home and pinion seal is leaking and has been leaking for quite some time based on all the oil residue underneath. Vehicle in Albuquerque. Got vehicle home and pinion seal is leaking and has been leaking for quite some time based on all the oil residue underneath. Vehicle was supposedly inspected. Vehicle rims were stated to be replaced due to curb rash. Get vehicle home and wash it and paint comes off rim. They didn’t replace they just painted! Buyer beware. This was a 2 yr old vehicle also so it wasn’t cheap. Gave me 7 day temp plate and haven’t recieved any paper work so I can register it in my state. Very frustrated. More
Customer BEWARE! This dealership will NOT take responsibility for any damage or theft of your property while it is under their care, custody, and control. Would you l This dealership will NOT take responsibility for any damage or theft of your property while it is under their care, custody, and control. Would you like to know more? I'm a local business owner who needed a potential warranty service for one of our fleet vehicles. (electrical problems with one of our 2018 RAM diesel service trucks) On October 7th 2024 one of our employees dropped our service truck off at the Larry H. Miller dealership on Lomas Blvd. Their task was to troubleshoot and fix the electrical issue, which they did. However when the service was completed they stored our service truck in unsecure part of their lot. When we went to pick up the vehicle on October the 11th, we had discovered that the service body (tooling and equipment boxes) were broken in to by force, and $7000 worth of tooling and equipment were stolen. Our employee has verified that all valuables and equipment were locked away and secured in the service body of the vehicle. When we found out of the theft, we immediately filed a police report. Then tried to call Larry H. Miller for details for the police report and insurance filing. At all requests to speak with the service manager or general manager were denied and ignored. We had left multiple voice mails, with no reply or acknowledgement. The only person we were able to talk too was a service advisor that had told us that Larry H. Miller is NOT responsible for any damages or stolen customer property while your vehicle is under their care, custody, and control. Please beware when leaving your vehicles overnight, this is NOT a secure facility that would safeguard you from potential theft. In fact, their lack of on premise security, or secure storage abilities would probably make this a target for thieves. BUYER BEWARE! More
Went in May '24 and purchased a pre-owned RAV4 Adventure. The salesperson, Jonathan Chavez, was very low pressure and helpful. There was some confusion in getting reimbursed for windshield repairs but Monica The salesperson, Jonathan Chavez, was very low pressure and helpful. There was some confusion in getting reimbursed for windshield repairs but Monica Jaramillo got it all sorted. My wife loves her RAV4 and we are happy with our experience. More
Never have your car ready on time. Tell you one thing ends up being way longer supervisors no help at all .recommend a different dealership. Tell you one thing ends up being way longer supervisors no help at all .recommend a different dealership. More
Just traded in my vehicle for a 2021 Hyundai Sonata. When I arrived, I was greeted by Elijah Montoya and Shawn Black. Both gentleman listened and understood exactly what I wanted with no up selling and When I arrived, I was greeted by Elijah Montoya and Shawn Black. Both gentleman listened and understood exactly what I wanted with no up selling and pushing me into a different car like 2 other dealerships did this week. Elijah took me on the test drive and not just around the block. We drove city streets and the freeway to see how the vehicle handled. I decided to take it. The car needed to be detailed which was done quite fast and they both kept me in the loop on how it was going. The car was beautiful inside and out, Elijah helped me with all my questions especially seeing as I was new to Sonatas. I just love it!! I would also like to say that my finance gentleman answered all my questions and didn't rush me into signing any of the papers. Go to LHMCJDR on Lomas, please ask for these guys, they are amazing to work with!!!! More
Sexist. Untruthful. Manipulative. Deliberately poor communicators. Opportunistic. Exploitative. Misleading. The only place in Abuquerque where you can Untruthful. Manipulative. Deliberately poor communicators. Opportunistic. Exploitative. Misleading. The only place in Abuquerque where you can't wait on site during car service, "due to Covid." How dirty are they to still have that restriction in place? Oh, and did I mention sexist? More
Service technicians don’t do what customer requests I was told my steering wheel cover would fit I didn’t. They didn’t even try to put it on I had to ask them again because it was lying in my front sea was told my steering wheel cover would fit I didn’t. They didn’t even try to put it on I had to ask them again because it was lying in my front seat. And other things More
Q (Marcquise Morgan) the service advisor was great. Dealt with me a politely and professionally, kept me informed during the entire service on my vehicle. Also the service man, didn’t catch his name, Dealt with me a politely and professionally, kept me informed during the entire service on my vehicle. Also the service man, didn’t catch his name, explained the issues on the vehicle. Everyone that I interacted at the dealer were helpful and polite. More