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Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque

Albuquerque, NM

3.8
768 Reviews

8528 Lomas Blvd NE

Albuquerque, NM

87110

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Showing 768 reviews

November 25, 2024

Recently bought used vehicle from Larry miller Chrysler in Albuquerque. Got vehicle home and pinion seal is leaking and has been leaking for quite some time based on all the oil residue underneath. Vehicle More

by Bwoody_16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Deb Stevens
Nov 28, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Brent, thank you for reaching out. I am hopeful that we can get this straightened out, please feel free to reach out at your earliest convenience. - Adam Milinazzo, General Manager, (720) 240-2034

October 23, 2024

Customer BEWARE! This dealership will NOT take responsibility for any damage or theft of your property while it is under their care, custody, and control. Would you l More

by gentechusa1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Hashagen
Oct 25, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Peggy, I am sorry to hear about the frustration and distress caused by the incident involving your fleet vehicle. It is concerning to learn about the break-in and loss of equipment, and I can understand how upsetting it must have been to feel that your concerns were not properly acknowledged. If this hasn’t been addressed by the time that you find this response, please feel free to reach out to me directly. I would appreciate the opportunity to work toward a resolution. - Aaron Bingham, General Manager, 505-509-0190

October 23, 2024

Would not recommend this dealership to my worst enemy! Horrible communication, bad mechanics, and things not getting fixed after 4 days More

by N/A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Oct 25, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

It’s disappointing to hear that your recent visit to our service department fell short of expectations. The lack of communication and delay in addressing your vehicle’s issues is something we take seriously. If we haven’t spoken yet, please reach out to me directly, and I’ll do my best to assist with resolving this situation. - Aaron Bingham, General Manager, 505-509-0190

August 19, 2024

Went in May '24 and purchased a pre-owned RAV4 Adventure. The salesperson, Jonathan Chavez, was very low pressure and helpful. There was some confusion in getting reimbursed for windshield repairs but Monica More

by squidley42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Chavez, Monica Jaramillo
July 26, 2024

Never have your car ready on time. Tell you one thing ends up being way longer supervisors no help at all .recommend a different dealership. More

by Raul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony Cota
Jul 30, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Raul, I'm very sorry to hear about any delays or lack of support you experienced. This is not the level of service we strive for. If we haven't already talked about this, please reach out to me directly. I want to address your concerns and ensure your future visits are handled more smoothly. - Shawn Black, General Manager, 505-485-5727

July 19, 2024

Just traded in my vehicle for a 2021 Hyundai Sonata. When I arrived, I was greeted by Elijah Montoya and Shawn Black. Both gentleman listened and understood exactly what I wanted with no up selling and More

by Anne R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elijah Montoya, Shawn Black
May 12, 2024

Fast easy and willing to work with the customer. The vine process was real easy. More

by Carlos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monica Jaramillo, Chris Quinones
May 04, 2024

Sexist. Untruthful. Manipulative. Deliberately poor communicators. Opportunistic. Exploitative. Misleading. The only place in Abuquerque where you can More

by robbynsanger
Finance Experience
Recommend Dealer
No
Employees Worked With
Ron Apodaca
May 08, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

I'm sorry to hear about the experience you had during your visit. It's concerning to read your feedback as it doesn't reflect the standards we strive for. If we haven’t spoken personally already, I encourage you to reach out to me. It’s important to us that we address and resolve these concerns to your satisfaction. - Tripp Steele, General Manager, (505) 366-2910

May 02, 2024

Service technicians don’t do what customer requests I was told my steering wheel cover would fit I didn’t. They didn’t even try to put it on I had to ask them again because it was lying in my front sea More

by nettiemae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager , Juan Capo
May 04, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thank you for your feedback. It’s unfortunate to hear that you didn’t experience the excellent customer service we aim to provide. We would like the chance to learn more about your situation in order to help you get the answers you’re looking for and to improve the services we offer. Please give me a call at your earliest convenience and we can work together to resolve your frustrations. Thank you for your time. - Tripp Steele, General Manager, (505) 366-2910

May 01, 2024

Q (Marcquise Morgan) the service advisor was great. Dealt with me a politely and professionally, kept me informed during the entire service on my vehicle. Also the service man, didn’t catch his name, More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcquise Morgan
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