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Larry H. Miller Chrysler Jeep Avondale - Service Center

Avondale, AZ

4.5
540 Reviews

540 Reviews of Larry H. Miller Chrysler Jeep Avondale - Service Center

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March 15, 2020

Service Purchased a vehicle here in 2018 and did not realize we did not get a wheel lock to remove the wheels until the need to remove the tires came up. Went More

by William
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Cant remember the name
Mar 17, 2020 -

Larry H. Miller Chrysler Jeep Avondale responded

Thank you for your feedback. It’s disheartening to hear that you didn’t experience the excellent customer service we aim to provide. We would like the chance to learn more about your visit in order to help you get the answers you’re looking for and to improve the services we offer. Please give me a call at your earliest convenience and we can work together to resolve your frustrations. Thank you for your time. - Eric Ortega, General Manager, (480) 865-2055

February 24, 2020

Got me out in time I requested and shuttled me and my daughter to lunch and back while work was being done for my recall More

by Sls1981
Recommend Dealer
Yes
Employees Worked With
Juan
Feb 25, 2020 -

Larry H. Miller Chrysler Jeep Avondale responded

Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Eric Ortega, General Manager

January 28, 2020

Juan Martinez was amazing. If I have to rate him from a scale 1-10. I'll give him 10. Because of him I will return to this dealership. More

by Isabella
Recommend Dealer
Yes
Employees Worked With
Juan martinez
Jan 28, 2020 -

Larry H. Miller Chrysler Jeep Avondale responded

Thanks for the review! We will be sure to pass it along! - Eric Ortega, General Manager

January 25, 2020

Highly Disappointed, I received a call asking about my service and I said I was not happy and the young lady on the phone said she would have the manager call me back he NEVER did call me. More

by Polo
Recommend Dealer
No
Employees Worked With
Juan Martinez
Jan 27, 2020 -

Larry H. Miller Chrysler Jeep Avondale responded

Hello, it is unfortunate to see that you are not satisfied with our dealership and the lack of communication you’ve received. I would appreciate the opportunity to learn the details of your experience. Please contact me at your convenience so that we can get to the bottom of this. - Eric Ortega, General Manager, (480) 865-2055

December 29, 2019

Call in for service on my car, service was the faster and the most courteous I have ever experienced this is the best place to bring your car thank you Fred Enriquez. More

by Leokandy
Recommend Dealer
Yes
Employees Worked With
Fred Enriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2019 -

Larry H. Miller Chrysler Jeep Avondale responded

Thank you for coming to see us! Should you need anything else, please let us know. - Eric Ortega, General Manager

December 01, 2019

Very helpfulCommunication 100%Detail oriented Is a Very helpful Communication 100% Detail oriented Is a pleasure take my Jeep to the service I feel very confident and secure Very fast and compl More

by Katsbaltz
Recommend Dealer
Yes
Employees Worked With
Francisco
Dec 02, 2019 -

Larry H. Miller Chrysler Jeep Avondale responded

Thanks for stopping by! Have a great day! - Eric Ortega, General Manager

November 16, 2019

Great service. Juan was a true professional. The technician did a professional job. I will be a return costumer. Facility is clean and comfortable. Service department caters to all your needs. More

by Hibbs
Recommend Dealer
Yes
Employees Worked With
Juan Martinez
Nov 18, 2019 -

Larry H. Miller Chrysler Jeep Avondale responded

Thank you for the positive review, Juan! We appreciate your support of our dealership. Should you need anything else, please let us know. - Eric Ortega, General Manager

August 16, 2019

Great customer service! Francisco in service department was great! Very nice and thorough when explaining everything that was done to my car. I will definitely keep taking my More

by faustogz34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco
Aug 19, 2019 -

Larry H. Miller Chrysler Jeep Avondale responded

Thank you for the kind review! Should you need anything else, be sure to let us know! - Eric Ortega, General Manager

July 18, 2019

Horrible service Had my car for a month and a half returned it not fixed and with my radio messed up which was working perfectly fine when I dropped it off, kept it f More

by Soul7er
Customer Service
Recommend Dealer
No
Employees Worked With
Tommy , kyle
Jul 18, 2019 -

Larry H. Miller Chrysler Jeep Avondale responded

Hello, thank you for bringing this to my attention. It is unfortunate to see that your vehicle is still experiencing issues. Please feel free to give us a call so that we may continue to work towards finding a possible solution. I hope to hear from you soon. - Eric Ortega, General Manager, (480) 865-2055

July 16, 2019

Service not completed Scheduled apt weeks in advance. Go through whole process they tell me my car has been finished/completed. As I check out they say sorry just kidding n More

by Jh
Recommend Dealer
No
Employees Worked With
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45
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