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Larry H. Miller Chrysler Jeep Avondale - Service Center

Avondale, AZ

4.5
540 Reviews

540 Reviews of Larry H. Miller Chrysler Jeep Avondale - Service Center

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May 08, 2020

Alex Murrray and Francisco Miranda were both AWESOME! These 2 men went above and beyond the call of duty to assist me with my car. More

by Ms. Blackman
Recommend Dealer
Yes
Employees Worked With
Alex Murrray (sales) and Francisco Miranda (service)
May 10, 2020 -

Larry H. Miller Chrysler Jeep Avondale responded

We appreciate your business and our team looks forward to serving you again soon! Eric Ortega, General Manager

May 01, 2020

I bought my Rubicon Unlimited there and was very happy with that experience. However, I take my jeep in for its first service and notified the service advisor prior, not to rotate my brand new 35 inch NIt More

by Thompson
Recommend Dealer
No
Employees Worked With
Anthony Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Veselik
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

Larry H. Miller Chrysler Jeep Avondale responded

Hello there, thank you for taking the time to leave a review. We strive to offer a top-notch visit for all of our customers. I’d appreciate the opportunity to better understand your frustrations so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. - Eric Ortega, General Manager, (480) 865-2055

April 30, 2020

Nick thank you for having great customer service and making my visit very welcoming . I appreciate you for assisting me and making it easy thanks More

by Esmeraldaarmenta
Recommend Dealer
Yes
Employees Worked With
Nick Fontana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2020 -

Larry H. Miller Chrysler Jeep Avondale responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Nick and the team, and don't hesitate to let us know if we can be of further assistance. Eric Ortega, General Manager

April 27, 2020

Cliff always professional and helpful. The only service advisor I will use. Has the expertise on my Jeep and compared to where I bought it new a year ago and there service Dept. It is a night versus day ex More

by peter_lee
Recommend Dealer
Yes
Employees Worked With
Cliff
Apr 27, 2020 -

Larry H. Miller Chrysler Jeep Avondale responded

Peter, Thank you so much for your excellent review! We are so glad that Cliff had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Larry H. Miller Chrysler Jeep Avondale. Please don't hesitate to reach out if you need anything else. Eric Ortega, General Manager

April 26, 2020

I will always request Cliff! He always makes sure that I am taken care of and that my vehicle is performing well and up to notch. More

by chelseajurewicz
Recommend Dealer
Yes
Employees Worked With
Cliff
Apr 26, 2020 -

Larry H. Miller Chrysler Jeep Avondale responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Cliff met your expectations. Thank you again for choosing Larry H. Miller Chrysler Jeep Avondale, we look forward to having you as one of our valued customers for many more years to come! Eric Ortega, General Manager

April 26, 2020

I had such a great experience, Francisco was very helpful, knowledgeable and had answers to every question we had. I highly recommend Larry H. Miller’ More

by Kassandra
Recommend Dealer
Yes
Employees Worked With
Francisco H. Miranda
Apr 26, 2020 -

Larry H. Miller Chrysler Jeep Avondale responded

Kassandra, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Larry H. Miller Chrysler Jeep Avondale. Eric Ortega, General Manager

April 24, 2020

I explained what was going on with my Jeep, told him I had the extended warranty. He asked if I had a ride home because they couldn't get to my vehicle till way later that afternoon. When I asked if a re More

by princess
Recommend Dealer
No
Employees Worked With
Michael Veselik
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2020 -

Larry H. Miller Chrysler Jeep Avondale responded

Hello, it is the goal of our staff to make every visit worthy of a five-star rating. It is disheartening to see that your experience fell short of our standard. I would appreciate the opportunity to address your questions and concerns directly. Please contact me so that I may be of further assistance. - Eric Ortega, General Manager, (480) 865-2055

Apr 29, 2020 -

princess responded

First impressions are everything. I don't feel there is a need for contact. I first went to the dealership where I purchased my Jeep, Avondale Toyota. The gentleman in their service department gave me the option to drive the Jeep myself to your dealership or Avondale Toyota could, for me. Also stating that if Toyota brought it to Larry Miller, your service department would take their time getting to it as another dealership brought it in. When i told Michael the issues, he basically told me 'matter of factly' they would be able to get to it till very late afternoon. When i asked if my extended warranty covered a rental, he was a bit short. No offer to assist me in finding out who my warranty was through. It is what it is.. first impressions are everything.

April 20, 2020

The service was fast and everyone I encountered was friendly and helpful! Love the service there out of all others dealerships I have used for other cars More

by Shanjohn70
Recommend Dealer
Yes
Employees Worked With
James “TJ” Pratt
Apr 21, 2020 -

Larry H. Miller Chrysler Jeep Avondale responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback! Eric Ortega, General Manager

April 04, 2020

I always get great service and communication. I never feel like I am just a number. I only take my car to Larry H Miller. More

by Satisfied Customer
Recommend Dealer
Yes
Employees Worked With
Michael Veselik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2020 -

Larry H. Miller Chrysler Jeep Avondale responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Eric Ortega, General Manager

March 18, 2020

We didn't have apt for oil change. And they took had our vehicle serviced. And was done quick no 2 hours waiting and Alfonso was awesome. More

by Medina_64
Recommend Dealer
Yes
Employees Worked With
Alfonso Gastelum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Crisostomo
Mar 19, 2020 -

Larry H. Miller Chrysler Jeep Avondale responded

Thank you for your positive review! If there is anything else that we could have done to improve your visit, please don’t hesitate to let us know. We hope to work with you again soon! - Eric Ortega, General Manager

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