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Larry H. Miller Chrysler Jeep Avondale - Service Center

Avondale, AZ

4.5
540 Reviews

540 Reviews of Larry H. Miller Chrysler Jeep Avondale - Service Center

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November 15, 2020

Had 8:30 service appt took way to long for just an oil change this was the first time here for service. Not a real happy camper,waited an hour before service advisor came out said was going to be another More

by Fithwheel5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fred Enriquez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Larry H. Miller Chrysler Jeep Avondale responded

It’s unfortunate to hear that your service experience took longer than expected. As you can imagine the world of auto-maintenance is unpredictable but we try our hardest each day to provide a quick and easy experience for our customers. If there is anything else that we can do for you or if you have any other concerns, please give me a call and I’d be happy to assist. I hope to work with you again in the future. - Eric Ortega, General Manager, (480) 865-2055

November 14, 2020

All procedures of repair were done in a professional manner, especially Fred in the service department. He explained in detail all repairs, cost, and time needed to complete the job. More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Enriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Larry H. Miller Chrysler Jeep Avondale responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Eric Ortega, General Manager

October 19, 2020

Outstanding service as always, and they know my car and that I expect high standards. I intend to purchase a new car soon! I am a loyal customer More

by Kruseamstar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Miranda
Oct 20, 2020 -

Larry H. Miller Chrysler Jeep Avondale responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Eric Ortega, General Manager

October 16, 2020

Francisco is a GREAT listener! He was attentive to all my needs regarding my Gladiator and followed up with me through out the process. Ask for him! More

by gisselle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Saucedo
Oct 19, 2020 -

Larry H. Miller Chrysler Jeep Avondale responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Eric Ortega, General Manager

October 16, 2020

I had a amazing first time experience thanks to my salesman. I felt he wanted to make sure I was taking care of and left with a smile. More

by Kimmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco
Oct 19, 2020 -

Larry H. Miller Chrysler Jeep Avondale responded

It's great to hear from you! We appreciate your excellent review and hope to work with you again soon. - Eric Ortega, General Manager

October 09, 2020

Very displeased! I had something taken from my vehicle & now no one know anything or seen anything! I won’t be taking my Jeep here again!! More

by eolivas1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Cuevas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Fontana
1.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Enriquez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Veselik
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Rosales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Ortega, James “TJ” Pratt
Oct 14, 2020 -

Larry H. Miller Chrysler Jeep Avondale responded

Thank you for taking the time to make me aware of your concerns. If you want to reach out to me we can make sure that everything has been handled properly. - Eric Ortega, General Manager, (480) 865-2055

October 07, 2020

This dealership was amazing! All employees are very courteous and respectful....and completed task in timely matter as well... Thanking you guys so much! I appreciate it ! More

by SiNiStEr666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Fontana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

Larry H. Miller Chrysler Jeep Avondale responded

Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Eric Ortega, General Manager

September 28, 2020

Didn't shut hood of vehicle after changing oil. Had to stop along side of road. Could had ended badly and caused accident. Plz check more closely prior to releasing vehicle. More

by S.Hill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know name is service advisor
Sep 30, 2020 -

Larry H. Miller Chrysler Jeep Avondale responded

Thank you for your feedback, sorry to hear that hood wasn’t latched all the way. I will address this with my team. If you have further questions or concerns please reach out to me directly. - Eric Ortega, General Manager, (480) 865-2055

September 27, 2020

Me gusta ir ay porque resuelven siempre el problema que traiga mi Jeep me gusta q me atienda Juan Martinez porque es muy amable y habla español. More

by Patty Monzon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Martinez
Sep 28, 2020 -

Larry H. Miller Chrysler Jeep Avondale responded

¡Gracias por su visita, Patty! Que tenga gran día.- Eric Ortega, General Manager

September 25, 2020

I was treated very good employees here are very professional and they care about you and them keep you informed I will always request Francisco to take care of the Maintenance on my jeep More

by Fleisher2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Miranda
Sep 28, 2020 -

Larry H. Miller Chrysler Jeep Avondale responded

Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Eric Ortega, General Manager

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