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Larry H. Miller Chrysler Jeep Avondale - Service Center
Avondale, AZ
540 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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540 Reviews of Larry H. Miller Chrysler Jeep Avondale - Service Center
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January 04, 2024
Francisco Miranda is the best of all for customer service, he serves you very well, the other guys always have a very bad attitude, I don't like that someone other than Francisco Miranda doesn't serv service, he serves you very well, the other guys always have a very bad attitude, I don't like that someone other than Francisco Miranda doesn't serve me. More
by Rudy81_9
Employees Worked With
Francisco miranda
January 03, 2024
I took the car in to have the batteries replaced (I have two). After the work was completed, the car was not left where they told me it would be. It was still back at the Service Center entrance. Also, the two). After the work was completed, the car was not left where they told me it would be. It was still back at the Service Center entrance. Also, the GPS was all screwed up. They forgot to reset it. I took it back a few days later to have the uConnect soft reset, and they didn't know how to do that. So now I have to take it to someone else to get that fixed. Pretty sad a Jeep dealer doesn't know how to do that, or maybe the guy I was working with didn't know, and didn't know how to ask someone else working then how to do that. More
by jwest0125
Employees Worked With
December 29, 2023
Good job! Nick, the advisor, he is so friendly n does great job. Definitely back! Nick, the advisor, he is so friendly n does great job. Definitely back! More
by Nikki N
Employees Worked With
December 23, 2023
Francisco in the service department sure knows how to treat customers! He's been helping me since I purchased my vehicle back in 2020. He's been very welcoming, professional and respectful every time I'm treat customers! He's been helping me since I purchased my vehicle back in 2020. He's been very welcoming, professional and respectful every time I'm there. Thank you Francisco for your great customer service! More
by fabian_torres1990
Employees Worked With
Francisco Miranda
December 23, 2023
I had an extremely unsatisfactory experience at the Larry H Miller Chrysler Jeep service department. The lack of professionalism and attention to detail was starkly evident right from the start. Despite arri H Miller Chrysler Jeep service department. The lack of professionalism and attention to detail was starkly evident right from the start. Despite arriving on time for my appointment, I was left unacknowledged at the entrance for an aggravating 25 minutes. Things went downhill when I finally got the attention of a service writer named Juan. His blatant disregard for my time and concerns was further accentuated when he chose to start eating while addressing my issues, a clear lack of simple courtesy. The most frustrating part was discovering that a parts order for a recall on my Jeep, supposedly placed back in July, had never been made. To add insult to injury, my request for a free key replacement, a benefit covered by my paid warranty, was casually brushed off with a flippant promise to do it when the recall parts arrived. The entire experience felt like a complete disregard for customer service and was, without doubt, the worst I've ever received. I would strongly advise anyone against dealing with Juan or using this dealership's services. More
by godoylanc
Employees Worked With
Juan - Service advisor
