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Larry H. Miller Chrysler Jeep Avondale - Service Center

Avondale, AZ

4.5
540 Reviews

540 Reviews of Larry H. Miller Chrysler Jeep Avondale - Service Center

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March 08, 2024

So helpful the customer service was excellent . Mike gave me a loaner and took care of us . Way to go . More

by mendozacarol1065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Enriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Veselik
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2024

Amazing service! This team has me in and out in no time. They serviced my vehicle and provided exceptional work! More

by Parrajustin24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Enriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2024

I brought my car in to have my uConnect looked at, or hard reset, as the GPS was not working. The last time I brought it in it was 30mins before closing, and the service agent told me it wasn't working More

by jwest0125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fred Enriquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Larry H. Miller Chrysler Jeep Avondale responded

I'm truly sorry to hear about the inconvenience you experienced with your uConnect system and the service provided at our dealership. Your time and satisfaction are of utmost importance to us, and it's disappointing to learn that we fell short of meeting your expectations. I understand your frustration, and I apologize for the delays and miscommunication you encountered during your visit. If we have yet to connect by the time you find this response, please contact me directly. I look forward to resolving this together. - Johnny Martinez, General Manager, (480) 865-2048

March 06, 2024

Always take too much time to do oil change with appointment . And besides that dont answer the phone. More

by Carlosramosc92
Recommend Dealer
No
Employees Worked With
Nick Fontana
1.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Enriquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Veselik
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Crisostomo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Larry H. Miller Chrysler Jeep Avondale responded

We are sorry to hear that you had to wait longer than expected and that the communication was not up to your standards. We understand that your time is valuable, and we apologize for any inconvenience that we may have caused. We would like to learn more about your experience so that we can improve our communication and work to reduce wait times. Please feel free to contact us so that we can discuss your concerns in more detail. - Johnny Martinez, General Manager, (480) 865-2048

March 04, 2024

Fast efficient service, service advisor provided excellent customer service. Was out of there in less than an hour More

by Billandelviamoreno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
March 04, 2024

Very friendly and knowledgeable about keeping up with maintenance and parts on jeep 4×4's. More

by Smittygt1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Crisostomo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2024

Always great service when I go in they answer all my questions I have I appreciate it More

by chaicaantolin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franscisco
March 02, 2024

Fast service, Maria was awesome! !! I will come back again!!! They are fast and courteous. More

by D Gomez
Recommend Dealer
Yes
Employees Worked With
Maria
March 02, 2024

The service advisors are among the best! Very thorough and knowledgeable. Wouldn't take my jeep anywhere else!! More

by skeenan2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Martinez
March 02, 2024

Great customer service and time to complete the service of my car oil change needed. More

by silvia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
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