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Larry H. Miller Chrysler Jeep Avondale - Service Center

Avondale, AZ

4.5
540 Reviews

540 Reviews of Larry H. Miller Chrysler Jeep Avondale - Service Center

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March 14, 2024

Received very poor service and sub-par professionalism. I recently set an appointment for an express lube oil change. After arriving on time, it took 2.5 hours for an express lube. On top of it, a few w More

by GRC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar Crisostomo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Larry H. Miller Chrysler Jeep Avondale responded

I'm truly sorry to hear about the poor service you received during your recent visit to our dealership. Your experience does not reflect the level of professionalism and attention to detail that we strive to provide to all our customers. If we have yet to connect by the time you find this response, please contact me directly. I look forward to resolving this together. - Johnny Martinez, General Manager, (480) 865-2048

March 13, 2024

Always ahead in terms of customer satisfaction. Kudos to the Service team and most especially to Service specialist Juan Martinez for always abobe and beyond keeping customers well informed and ser More

by Loremer Redaja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Martinez five star rating
March 13, 2024

Hello, everyone at the dealership is very nice and professional, thank you for such great service! More

by mayrahurtarte2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Mar 15, 2024 -

Larry H. Miller Chrysler Jeep Avondale responded

Thank you for sharing your experience with us. Our goal is to offer top-notch customer service and it's great to know that we were able to meet your expectations. We look forward to serving you again in the future.

March 11, 2024

Good service Schedule on time Car cleaned Next service scheduled Information updated Thank you Francisco More

by Luis Vazquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
March 11, 2024

Up front, no pressure and great attitude. They did what they said they would do, no more no less More

by leon.kriley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Martinez
March 11, 2024

If you’re good to them they are good to you RESPECT and PATIENCE will go a long way. Thank-You to all at the service. More

by truscitto57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Fontana
4.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Enriquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Veselik
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Crisostomo
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2024

The service was very slow however staff was very friendly He kept me informed thx More

by Gwoman59
Recommend Dealer
Yes
Employees Worked With
Fred Enriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Larry H. Miller Chrysler Jeep Avondale responded

It’s unfortunate to hear that your service experience took longer than expected. We try our hardest each day to provide a quick and easy visit for all our customers. If we have not connected by the time that you find this response, please reach out to me directly. I look forward to straightening this out with you! - Johnny Martinez, General Manager, (480) 865-2048

March 09, 2024

I had turned my car in on Tuesday 2:00 and got it back at the time the advisor said at 5:00 thanks I will be back. More

by Garfield2005
Recommend Dealer
Yes
Employees Worked With
Fred Enriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2024

Fred at LHM Jeep was awesome! I have a dodge Durango and what’s crazy is that he helped me after LHM Dodge Avondale didn’t. I was a huge fan of LHM Dodge, but after a few good peo More

by Famgarcia1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Enriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Acosta
March 08, 2024

Amazing customer service. Very fast service , very thoughtful gestures. Friendly environment overall and helpful people More

by Xio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Veselik
5.0
This rating includes all reviews, with more weight given to recent reviews.
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