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Larry H. Miller Chrysler Jeep Avondale

Avondale, AZ

4.5
1,445 Reviews
Larry H. Miller Chrysler Jeep Avondale is a new and used car dealership offering a full lineup of Chrysler and Jeep vehicles serving customers in the greater Phoenix area. Our vehicle service department is a top choice for oil changes, brake repair, tires, and car maintenance for both small and large vehicles. We have a big selection of genuine Chrysler and Jeep parts and accessories. Visit our website for Chrysler and Jeep incentives and to search our large selection of cars, trucks, and SUVs.
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10055 Papago Fwy

Avondale, AZ

85323

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Showing 1,445 reviews

January 07, 2024

Francisco Miranda was the best help he explained everything to me and communicated every step More

by jackiem729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Miranda
January 06, 2024

Service advisor was very helpful. Customer service was great and wait time was very small. More

by Ltymanjarrez
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Miranda
January 06, 2024

We now own a beautiful, brand new Jeep Gladiator Mojave 2023! Ruben did a great job taking care of us. He was knowledgeable and conducted great customer service. After we left, we realized our new je More

by Greg Rowan
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Ruben from sales - 5/5 star
January 06, 2024

My issue is with the service center. Every appointment takes 3-5 hours or requires that leave my vehicle for 2-3 days if it needs to he diagnosed. I purchased the extended warranty and e More

by myondans5
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Juan
Jan 19, 2024 -

Larry H. Miller Chrysler Jeep Avondale responded

I appreciate you taking the time to leave your feedback. We are sorry to hear that you had to wait longer than anticipated and that our communication fell short of your expectations. We value your feedback and would like to learn more about your experience. We are committed to providing exceptional service to all of our customers, and we would like to ensure you are taken care of. Please do not hesitate to reach out so that we can discuss your concerns and work to improve our processes. I look forward to hearing from you. - Johnny Martinez, General Manager, (480) 865-2048

January 06, 2024

All the service staff were friendly and eager to assist. My personal advisor Juan Martinez was great. He followed up with me and kept me informed through the process. More

by Marcelino R
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Juan Martinez
January 05, 2024

Our service advisor Mike is outstanding. Always respectful and knowledgeable about what our vehicle needs. More

by julia.fordyce
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Veselik
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2024

Francisco Miranda is the best of all for customer service, he serves you very well, the other guys always have a very bad attitude, I don't like that someone other than Francisco Miranda doesn't serv More

by Rudy81_9
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Francisco miranda
January 03, 2024

I took the car in to have the batteries replaced (I have two). After the work was completed, the car was not left where they told me it would be. It was still back at the Service Center entrance. Also, the More

by jwest0125
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Fred Enriquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Larry H. Miller Chrysler Jeep Avondale responded

Hello there. I'm truly sorry for the disappointing experience you had with our service center. This does not meet our standards, and I apologize for the inconvenience you've faced. Your feedback is invaluable to us, and I will address this issue with our team to ensure we improve and find a solution. I would appreciate the opportunity to speak with you personally to discuss potential options going forward and to make this right. Please give me a call at your earliest convenience so I can get you the help you deserve. - Johnny Martinez, General Manager, (480) 865-2048

January 01, 2024

Very convenient and easy process to make an appointment. The time it takes to service the vehicle is reasonable. More

by geomansoor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martinez, Juan
December 31, 2023

Love my new Gladiator! Go see Alfred for the best deals. Quick and easy experience. More

by guyroosteraz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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