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Larry H. Miller Chrysler Jeep Avondale

Avondale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,441 Reviews
Larry H. Miller Chrysler Jeep Avondale is a new and used car dealership offering a full lineup of Chrysler and Jeep vehicles serving customers in the greater Phoenix area. Our vehicle service department is a top choice for oil changes, brake repair, tires, and car maintenance for both small and large vehicles. We have a big selection of genuine Chrysler and Jeep parts and accessories. Visit our website for Chrysler and Jeep incentives and to search our large selection of cars, trucks, and SUVs.
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10055 Papago Fwy

Avondale, AZ

85323

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Showing 1,441 reviews

March 02, 2024

The service advisors are among the best! Very thorough and knowledgeable. Wouldn't take my jeep anywhere else!! More

by skeenan2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Martinez
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March 02, 2024

Great customer service and time to complete the service of my car oil change needed. More

by silvia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
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February 28, 2024

I have purchased many vehicles over the years. This was absolutely the worse place I have bought a car! Salesman sucked. Never explained one thing about the car.. Took 2 mile test drive. Asked ab More

by Dee
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
Paige Clark
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Mar 15, 2024 -

Larry H. Miller Chrysler Jeep Avondale responded

Thank you for taking the time to share your feedback with us. We're sorry to hear that your car buying experience wasn't as transparent as we strive for it to be. We understand that trust and transparency are crucial in this process, and we want to make sure that we address any concerns you may have. Please reach out to us at your earliest convenience so that we can work together to resolve any issues and make sure you're completely satisfied. - Johnny Martinez, General Manager, (480) 865-2048

Mar 23, 2024 -

Dee responded

Well Mr Johnny Martinez...i have called you 7 times and left 3 messages. I have received no responds from you. Plus i tried to leave another message on your voice message but it was full. Call me! You do have my number.

February 28, 2024

Arnie was great and so was Aurelio. Buying a car was easy and no hassle More

by rorivera31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arnie and Aurelio
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February 28, 2024

Great communication from our service provider, Cliff. He sent several text messages to keep us informed of the status of our vehicle. More

by leah2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff Levinsky
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February 28, 2024

Always have great service here. This is my 3rd Jeep and I’m very happy with this dealership. The service department is great too. Francisco is the best! ✌🏼 More

by brandymharnden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Miranda
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February 27, 2024

Bad service from the moment you arrived the guy (Fred) that took my car was not nice at all and didn’t offer me an Uber ride since they never have any loaner cars. Second didn’t let me know my car was rea More

by Marcela
Recommend Dealer
No
Employees Worked With
Fred Enriquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2024 -

Larry H. Miller Chrysler Jeep Avondale responded

We are sorry if we did not provide you with the service you deserve. We strive to make every visit to our dealership a positive one, and it sounds like we missed the mark with you. We value your feedback and would like to know more about your experience. Please contact us at your earliest convenience to discuss the matter further. - Johnny Martinez, General Manager, (480) 865-2048

February 25, 2024

Great service from everyone and Alfred the sale advisor answered all of our questions and helped with the sale process to help us get everything that we needed done and taken care of. Thank you Alfred and More

by Pedro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 24, 2024

I made an appointment and waited more than 5 hours for an oil change, unacceptable. Poor customer service. More

by Paola Rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar Crisostomo
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2024 -

Larry H. Miller Chrysler Jeep Avondale responded

Thank you for bringing this to our attention. We take all feedback seriously and are committed to continuously improving our customer experience. We apologize for any inconvenience and would like to hear more about your visit. Please reach out to us directly so that we can discuss the matter further.

February 24, 2024

I’m always pleasantly surprised at the efficiency and caring manner customers are treated. Keeping me informed via texts or in person More

by virgilhortensia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Enriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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