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Larry H. Miller Chrysler Jeep Avondale

Avondale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,441 Reviews
Larry H. Miller Chrysler Jeep Avondale is a new and used car dealership offering a full lineup of Chrysler and Jeep vehicles serving customers in the greater Phoenix area. Our vehicle service department is a top choice for oil changes, brake repair, tires, and car maintenance for both small and large vehicles. We have a big selection of genuine Chrysler and Jeep parts and accessories. Visit our website for Chrysler and Jeep incentives and to search our large selection of cars, trucks, and SUVs.
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10055 Papago Fwy

Avondale, AZ

85323

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Showing 1,441 reviews

May 23, 2024

Fast and easy for my drop off. After watching progress of my vehicle on your web updates I would rather keep my rig overnight and drop it off once the parts were onsite. I do full More

by rd_dgrm rodney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Crisostomo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024

Everyone was very nice and professional, I was told it would take 1 and a half hours they kept their word and gave me a free car wash More

by Renee
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Enriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024

The service tech, Harry was quick to respond. Did not try to sell me something I did not need. Kept me well informed and the pricing for the service was excellent. More

by Wav
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry
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May 22, 2024

The service department is excellent. They greeted me upon arrival then gave me periodic status during the service. The service representatives were professional and pleasant. More

by TLBilbo
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Veselik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Crisostomo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024

Good communication, overall customer service with quality work done by the maintenance and body shops. Mike did a good job today as my Service Advisor. More

by Rob
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Veselik
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024

Francisco was amazing! He was friendly, knowledgeable and I didn’t feel pressured to have any additional services. I would bring my Wrangler back here anytime! More

by Bmyrtle999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco M.
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May 21, 2024

Speedy, Very Accommodating and Handsome Agent. However, Please have a catalogue of available cars to be viewed by the costumers at once… More

by ivorontoy2024
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Soriano
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May 21, 2024

Very helpful with the service and fast attention. Would definitely be back for more services More

by Alejandro terrazas42
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Fred Enriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2024

They didn’t make car payoff in timely manner resulting in complications. Still no communication More

by Liz
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Unknown
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May 22, 2024 -

Larry H. Miller Chrysler Jeep Avondale responded

Thank you for your feedback, Liz. I'm sorry to hear about the delay with your car payoff and the resulting complications. Clear communication is critical, and it's clear we fell short in this instance. I would like to investigate this matter further to ensure it is resolved promptly. If we have not already discussed this personally, please reach out to me directly. I look forward to straightening this out! - Petar Lazic, General Manager, (623)478-3610

May 22, 2024 -

Liz responded

We purchased a car on 4/12 which involved a trade in. After numerous calls from the lease company about our “late payment” we contacted jeep to inquire if the payment had been made to the lease company. We learned it was late and more was owed. After conveying that to jeep we were at first asked if we would split the new amount with them. After some back and forth with jeep and with the lease company the jeep dealer said they would take care of it on 5/7. As of 5/22 with continued calls from the lease company saying we were now two months behind we contacted jeep to find out the payment had been sent out this week but to the wrong address and we were asked again to confirm with the lease company the exact amount. So as of today we continue to get calls from the lease company asking for payment. We haven’t ever heard from jeep we have always had to make contact and haven’t found this to be the best experince not to mention what the possible “late” payments may do to our credit

May 19, 2024

Very helpful, polite,welcoming. explainied the process throughly. They listened to what I wanted as a customer More

by mfdc602
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben quintero
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