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Larry H. Miller Chrysler Dodge Ram FIAT Denver
Denver, CO
224 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 224 reviews
August 09, 2024
They were great. At the time my son and I went into the service department Rachel had told me it would take 5-7 days before they could look at my son’s truck because At the time my son and I went into the service department Rachel had told me it would take 5-7 days before they could look at my son’s truck because we didn’t have an appointment. I told her he was leaving for college the following week and she said let me see what I can do. She came back and said they would get it done for us. She was friendly, helpful and made it happen. Beyond pleased. Everyone there is so friendly. More
by deborah
Employees Worked With
Rachel
July 27, 2024
Great no pressure service. Accountable and dependable, Joshua was patient and allowed us to look without aggressive comments on buying now! The whole process was quick and effi Accountable and dependable, Joshua was patient and allowed us to look without aggressive comments on buying now! The whole process was quick and efficient. We were pleased with everything from start to finish and we love our new Jeep wrangler! Big thank you to everyone! Rye our Rottweiler loved all the attention too! More
by Peaches371
Employees Worked With
Joseph Lopez, Jess Spencer, Jason Nouzovsky, Alex Zavala
July 05, 2024
Would never bring my vehicle back here again. It took 6 weeks to do a break job. My Service guy jon is horrible and returning calls. Left an email still never return my email. The only option tha It took 6 weeks to do a break job. My Service guy jon is horrible and returning calls. Left an email still never return my email. The only option that I had l left was for me to go to the dealership to check on my vehicle every couple days because they never answer the phone or call back Left me no choice, but to go over Jon’s head and talk to the service department manager. After six weeks with my truck in the shop I had to make another appointment to get something done to my truck. They told me that it would take three days at least to do what they needed to do and I would have my truck back by the fourth day. I ended up going back over there trying to figure out why I haven’t not got a call back yet. They said that it won’t be done till the following Friday so now my truck sat there for almost 2 weeks. I had pay for rental car for and extra week. After the first go round, you would think that they would give me a loaner, but they said that they don’t give out any loaners. I thought the whole point of making an appointment for your vehicle to go into the shop is that it would start to be worked on that week. Thats Not the case. The whole six weeks there my vehicle was in the shop. The first time I had to fight with Chrysler warranty company to warranty my truck because when I made the appointment the first time for the truck to go into the shop, it was at under 100,000 miles when I made the first appointment it would take three weeks for them to get my truck in so now that I went over the 100,000 miles warranty. I had to argue for six weeks with Chrysler warranty company to finally get them to pay for the repairs for my truck. Meanwhile, They only paid for half of what needed to be fixed on my truck because they supposedly said that I went over 100,000 miles even though it was their fault that they couldn’t get my truck in till three weeks after I made my appointment So they only honored half of what was needed to be fixed. After getting my truck back the first time I spoke with the manager of the dealership and I asked him what can you do to help with my repairs or the bill. I think after your truck set there for six weeks no one called you back or answered the phone or emailed me back. I thought it was fair for them to at least give me somewhat of a discount I got a laugh in the face and said if you give a good review will knock 10% off the bill. 10% is like knocking off the taxes of the bill. That just tells you right there if the manager asked you to write a good review to get 10% off your bill that shows you how desperate the dealership needs good reviews yes,I did put a good review to get the 10% off my bill but now that I have my truck and it’s finally out the shop. I am writing this review over being honest about the service that they gave me while my truck was at the dealership getting repaired. If this was the only Dodge dealership in the state of Colorado, I would literally drive thousands of miles to a different dealership that would not ask me to write a good review for 10% off The bill. I would never ever bring my truck back to Larry H Miller dealership again or recommend anyone to go there The service Larry Miller Chrysler Dodge ram dealership is horrible. I would definitely think twice about buying a vehicle from this dealership after asking someone to lie about a review to get 10% off their bill that just shows you that a salesman will lie to you straight to your face to get you to buy a vehicle. I don’t know how a salesman can live with themselves and go to sleep at night without a bad conscience of the things that they do to get someone to buy a vehicle. No respect for other human beings just out for themselves all the time More
by Troy M
Employees Worked With
Jon Ortega
July 03, 2024
I was in Denver for work and working 7 days a week. I was able to get some time off to get an oil change on my new truck. Without an appointment they worked me in. The waiting area was very nice and co I was able to get some time off to get an oil change on my new truck. Without an appointment they worked me in. The waiting area was very nice and comfortable. All the staff was pleasant and helpful. I had a great experience! I would recommend them to anyone! More
by Whnax2
Employees Worked With
Lisa
June 02, 2024
We were helped right away. The vehicle we were there for was up front and. Ready. Everyone was professional and friendly. They even gave us a sandwich they had catered in. It The vehicle we were there for was up front and. Ready. Everyone was professional and friendly. They even gave us a sandwich they had catered in. It was really nice dealing with this dealership. More
by Charles
Employees Worked With
Jess Spencer, Alex Zavala
June 01, 2024
We were amazed with what this dealership did for us. We traded in our Dodge truck for a more family friendly car. Arealous Hughes took us on the test drive and he was awesome, even though the car we bou We traded in our Dodge truck for a more family friendly car. Arealous Hughes took us on the test drive and he was awesome, even though the car we bought wasn’t a dodge, he was still highly knowledgeable about it and was able to answer all of our questions. Their finance manager, Chris Sainvil, was extremely down to earth and talked us through several options and got us an amazing deal with our interest rate. He was very open about the best options to keep us in our budget range. The General Sales Manager, Richi Carni, was beyond helpful and very easy to converse with about our needs and wants, he made it possible for us to leave with our dream car and if you get a chance, ask him about his favorite Italian restaurant. We were so pleased with our experience here. Overall from test drive to walking out with the keys the entire thing took about 5 hours, but that included several offer reworks and amazing customer service. I would definitely purchase another vehicle from here. More
by KaylaM
Employees Worked With
Richi Carni, Chris Sainvil, Arealous Hughes
May 30, 2024
I had a recall on a part for my 2016 Fiat 500x. The service was great, from the moment I called regarding the part, being notified it arrived all the way to the time I took my car back. I asked the The service was great, from the moment I called regarding the part, being notified it arrived all the way to the time I took my car back. I asked them to also change my oil as well since it was nearly due and I had taken a long road trip. People I spoke to and helped me were fantastic - Ramon, Jon, Rachel and Andrew. I even went ahead and got the special on oil changes so I will see them again in 5-7k miles :). Grateful for their quality service. More
by BridgetteBarnsley
Employees Worked With
Rachel, Ramon, Andrew, Lisa Rondina, Jon Ortega
