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Larry H. Miller Chrysler Dodge Ram FIAT Denver

Denver, CO

4.2
229 Reviews

2727 S. Havana Street

Denver, CO

80014

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Showing 229 reviews

February 09, 2025

I mostly have had excellent service all the way around except phone in experience. I had a frustrating experience checking on my extended warranty because one LMP does not share records of service or war More

by happyhopleys2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Bell
February 07, 2025

When I purchased my vehicle I also purchased an oil change plan. When I called for an appointment I was told my plan had expired. I was never told there was a time limit on the oil changes when I purc More

by Zabi7237
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Some young lady to my appointment but I usually work with Rick Bell
February 01, 2025

Rick Bell was very helpful, courteous and professional. He was very responsive to what I needed. More

by davidcmurrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Bell
November 11, 2024

Worst experience of my life. Sold me a lemon. Kept it for 60 days said it was repaired. Now a year later it’s back in a shop for same exact issues and this dealership now says it More

by Sbrya4342
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jake Ely, Joseph Lopez, Arealous Hughes, Tim Totzke, Alex Zavala, Yusef Mustafa, Jay Octaviano, Kristin Cooper
Nov 13, 2024 -

Larry H. Miller Chrysler Dodge Ram FIAT Denver responded

I’m really sorry to hear about your experience. I can only imagine how frustrating it must be to deal with ongoing issues, especially after trusting us with your purchase. It’s concerning to hear that you’ve had trouble with both the vehicle and our ability to assist with your records, and I understand your disappointment. If we haven’t already spoken about this, I’d like the opportunity to look into this personally and help get things straightened out. Please feel free to reach out to me directly—I look forward to resolving this for you. - Bob Rausch, General Manager, (303) 309-8413

October 26, 2024

Team went MIA multiple times. Dates were not met. Communication was subpar at best. Very disappointing experience More

by Bryant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nic , Alex Zavala
Nov 01, 2024 -

Larry H. Miller Chrysler Dodge Ram FIAT Denver responded

Bryant, I’m sorry to hear about the lack of communication and unmet timelines you experienced during your visit. Clear and consistent communication is a priority for us, and it's disappointing that we didn’t deliver that for you. Your experience will be reviewed with our team to improve our processes. Please reach out if there’s more we can discuss, as I’d value the chance to ensure we address any outstanding concerns. - Phill Brooker, General Manager, (303) 309-8413

October 16, 2024

Joe in the service department was a tremendous help! I live full time in my converted dodge ram promaster and took it in to have my breaks be replaced. He really went out of his way to assure that I More

by Madison Vauters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
October 06, 2024

Clean, Comfortable, Fast Communication, Nice waiting lounge, Fast Wifi, Great Accommodation, Friendly Staff, Great Service More

by ayan_tuladhar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny Hernandez, Jon Ortega, Freddy Nuanes Jr., Ben Hansen, Marco Tovar
October 05, 2024

My vehicle had been broken down on a Sunday morning in Denver. Had my vehicle towed to the dealership for repair. Spoke with Mr. Rick in the service department about the breakdown and the fact I was stran More

by bhuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Rick service department
October 03, 2024

Professional got the job done quick easy th schedule appointment courteous explained everything very well More

by Rkrjnk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Zavala, Kristin Cooper
September 25, 2024

I purchased a vehicle from this dealership about a month ago, and the experience has been a nightmare. I live 3 hours away (one way) and made the 6-hour round trip after finding the truck I wanted. After ag More

by romero.stephen24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gary Garneau, Jess Spencer, Christopher Harkins, Jason Nouzovsky, Lisa Rondina
Sep 29, 2024 -

Larry H. Miller Chrysler Dodge Ram FIAT Denver responded

Thank you for taking the time to speak with me. I am deeply sorry for the frustration and inconvenience you’ve faced. I sincerely appreciate your willingness to let us address these issues and make things right. I will personally stay in touch with you throughout the process to ensure everything is fully resolved to your satisfaction. - Phillip Brooker, General Manager, (303) 309-8413

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