
Larry H. Miller Chrysler Dodge Ram FIAT Denver
Denver, CO
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Worst service department I've ever delt with. Service representatives are rude and act as your inconveniencing them. I took my grand Cherokee to have window regulators replacement and they damaged my doo representatives are rude and act as your inconveniencing them. I took my grand Cherokee to have window regulators replacement and they damaged my door panel.took almost a month to get them to repair the damage.not to mention I was quoted a cost for the regulators and labor and when I got there to get the work done the parts doubled in price and so did the labor. Didn't approve the repairs because of that. Yesterday I took my other jeep grand Cherokee there to get a quote for replacement of my ball joints in the front ..also to give them a chance to appease themselves and prove they're reliable service center. Well the service representative was extremely rude and acted as I was inconveniencing him and refused to do a quote as he wanted to go home. Worst service ever ! I'll never return there and recommend anyone not to go there. They will steal you blind for parts and service with hidden charges. And the service representatives are rude. I would've given them zero stars but had to give them one star to Post this review More
Top of the line customer service! Kendra was absolutely phenomenal! The sales team and finance department are super thorough. The best experience I've had! phenomenal! The sales team and finance department are super thorough. The best experience I've had! More
Last minute needs that were gratuitously accommodated. Fast and professional Options were explained clearly and rep did not come of like a salesperson but a concerned individual Fast and professional Options were explained clearly and rep did not come of like a salesperson but a concerned individual More
Had a terrible experience at Toyota Mountain Denver. I am a single older mom, and I wanted a Toyota Tacoma. They had an overpriced truck, and wouldn’t budge one penny on sticker price...remember I am a dumb a single older mom, and I wanted a Toyota Tacoma. They had an overpriced truck, and wouldn’t budge one penny on sticker price...remember I am a dumb old lady! Not so! My son and I walked out. Dodge Fiat Larry Miller had a Toyota Tacoma 2020 that had been traded in. It is a beautiful truck. I controlled my enthusiasm while checking out this truck. The staff from my sales person, the manager to financing couldn’t have been kinder, engaging, and fair. Mountain Denver Toyota could take a training class from this dealership. More
Kandance thank you. YOU made this experience the best! Good looking out! You definitely made this dealership shine and I’m not that easy to empress. It’s very easy to get me annoyed, stressed,and nervo Good looking out! You definitely made this dealership shine and I’m not that easy to empress. It’s very easy to get me annoyed, stressed,and nervous with people in general. But you not only calmed me by knowing what you where talking about but Efficient in the time, and advising me to make the proper steps to come to a resolution. Thank you again!! More
I had a very good experience with the salespeople I dealt with. I feel like they gave me a fair deal and while not everyone enjoys the haggle, it wasnt as painful as it used to be. They are pretty good folks with. I feel like they gave me a fair deal and while not everyone enjoys the haggle, it wasnt as painful as it used to be. They are pretty good folks. More
From a dealer. I would expect great communication and great service. That is not the case with larry h miller. Great vehicles but terrible service. Mechanics will point fingers rather than help get a res great service. That is not the case with larry h miller. Great vehicles but terrible service. Mechanics will point fingers rather than help get a resolution and you back on the road. More
Great customer service from Harlow.He kept informed me Great customer service from Harlow. He kept informed me about the status of my Durango. Very professional and polite and knowledgeable. I’m very ha Great customer service from Harlow. He kept informed me about the status of my Durango. Very professional and polite and knowledgeable. I’m very happy I was there. More
I took my Mercedes to get oil change today. The service advisor gave me a quote for synthetic oil change at $103. However he called me and asked for what grade of oil I need for the vehicle 3minutes after advisor gave me a quote for synthetic oil change at $103. However he called me and asked for what grade of oil I need for the vehicle 3minutes after drop off the vehicle. Since I was not certain what the required oil grade was, I googled and informed him it needed 5W-40, which was the only inquiry. When I went to pick up my vehicle, he was insisting me to pay $182 because the cost of oil was more expensive than he thought. I refused to pay the difference since it was way more expensive than initially quoted, and he did not even ask my approval for increase of price. He said he would not release my vehicle if I would not pay in full. I tried to talk to with a service manager, but there was no managers available until next week. This dealership is very dishonest. I felt lucky it was just for oil change. If it was something bigger mechanical repair, I am sure they would take my arms and legs. I regret not checking their review on Yelp first before visiting. Their reviews exactly reflect how there business is More
Service center is horrible have been going there since I purchased my truck zero miles. Everytime I would pick me truck up it would be dirty from oil and you can see it because it is light and I had never t purchased my truck zero miles. Everytime I would pick me truck up it would be dirty from oil and you can see it because it is light and I had never told them but this last service I went to was the worst yet they lost my wheel lock key and forgot to put my wheel lock back on my tire I was driving with 4 lugnuts! How is that safe I trusted them so I never checked. I went to tell them and they said they were going to give me a new wheel lock set to go back another day so I did and instead of putting a new wheel lock system the replaced the remaining wheel locks with used lugnuts and said I did not need them! How would they know! The wheel locks and key came with my truck when I purchased it zero miles and they did not want to al least give me the other three wheel locks they took off to see if I could get the key myself since they did not even bother to check! And on top of giving used lugnuts they left my truck dirty again! Supposably the manager was going to send an email or call to make everything right but no call nothing! I still have an oil change and wheel rotation but I REFUSE to go back!!!!!!!! More