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Larry H. Miller Chrysler Dodge Ram FIAT Denver

Denver, CO

4.3
245 Reviews

2727 S. Havana Street

Denver, CO

80014

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Showing 245 reviews

September 17, 2025

Jason Nouzousky, and the entire Service Team at Larry H Miller Denver personifies professionalism. In a world where even the bare minimum is hardly normal, LHM is committed to going above and beyond for th More

by csmac143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Nouzovsky, Benny Hernandez, Jon Ortega, Freddy Nuanes Jr., Peter Catsounis, Joseph Dorrell, Edwin Lopez, Mary Johnston, Ben Hansen, Marco Tovar
Oct 13, 2025 -

Larry H. Miller Chrysler Dodge Ram FIAT Denver responded

Thank you for your incredibly kind words! It is fantastic to hear that Jason Nouzousky and the entire service team personify professionalism and consistently go above and beyond for our customers. Your loyalty means a great deal to us, and we are grateful that you trust us with your business. We will be sure to share your feedback with Jason, Benny, Jon, and the rest of the team you mentioned. We look forward to continuing to earn your trust! - Bob Rausch, General Manager, (303) 636-2588

September 13, 2025

LHM had my car for 6 weeks for a warranty issue. There did not seem to be any big rush to get the part since no profit would be made on the work completed. I had to repeatedly call to get updates an More

by lisaw812
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chelsea, Jason Nouzovsky
Sep 14, 2025 -

Larry H. Miller Chrysler Dodge Ram FIAT Denver responded

Dear Ms. Walden, Thank you for taking the time to share your recent experience with us. I want to sincerely apologize for the frustration and inconvenience you faced during your warranty repair process. Six weeks without your vehicle, particularly under warranty circumstances, is unacceptable and understandably upsetting. We are deeply sorry that our communication fell short and that you did not receive the updates, support, or follow-through you deserved. That is not the standard of service we aim to provide, and we take your feedback seriously. I do want to recognize your kind words about Jason—I'm grateful he made a positive impact despite the overall situation, and I'll be sure to share your feedback with him and our team. While we cannot undo the difficulties you've encountered, I would welcome the opportunity to speak with you directly and learn more about how we can make things right. If you're open to it, please feel free to contact me at (303) 636-2588 We value your business, and even though this experience has left a negative impression, I hope we can restore some of your trust in us. Sincerely, Robert Rausch General Manager Larry H. Miller Chrysler Dodge Ram FIAT Denver (303) 633-2588 – direct rrausch@asburyauto.com

September 10, 2025

I am very satisfied with the service I received. My phone call was answered promptly late Friday and appoint was made for 8:00am Monday. During my visit Rich and Jon were extraordinarily "customer o More

by ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Bell, Jon Ortega
Oct 13, 2025 -

Larry H. Miller Chrysler Dodge Ram FIAT Denver responded

We appreciate you sharing your pleasant experience! It's great to know that your call was answered promptly and that you were able to schedule an appointment quickly. We are very proud of Rich and Jon for their "customer oriented approach, and we'll certainly let them know your experience was so positive. Thank you for your business! - Bob Rausch, General Manager, (303) 636-2588https://www.dealerrater.com/dp/27667/reviews#

August 24, 2025

They analyzed and found. Then they let me me know the repair and part estimate right away. More

by cappertan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Ortega
Oct 13, 2025 -

Larry H. Miller Chrysler Dodge Ram FIAT Denver responded

We appreciate the review and the kind words about our process! It is important to us that we provide a quick analysis and that we communicate the repair and part estimate right away. Thank you for recognizing our service, and we will pass along your positive feedback to Jon Ortega. We look forward to seeing you next time. - Bob Rausch, General Manager, (303) 636-2588

July 26, 2025

My service advisor, Jon, was very accommodating and could answer all of my questions about my Ram 2500 HD. This was my visit to your dealership since up to Denver. Jon was good eneough to continue to earn my More

by Paul Traxler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Ortega
Oct 13, 2025 -

Larry H. Miller Chrysler Dodge Ram FIAT Denver responded

Thank you for sharing your experience! We are delighted to hear that Jon was very accommodating and could answer all of your questions about your Ram 2500 HD. Earning your business since your move to Denver is our priority, and we're pleased that Jon's excellent service has done just that. We appreciate your recommendation! - Bob Rausch, General Manager, (303) 636-2588

July 23, 2025

Thank you for your quick response and quality customer service to put me back on the road More

by triffid_capos7e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob, Jon Ortega
Oct 13, 2025 -

Larry H. Miller Chrysler Dodge Ram FIAT Denver responded

We appreciate your feedback and are thrilled to hear about your positive experience! Thank you for acknowledging our quick response and quality customer service in getting you back on the road. We will share your kind words with Bob and Jon Ortega. We look forward to assisting you again in the future. - Bob Rausch, General Manager, (303) 636-2588

July 19, 2025

They were efficient and friendly took me right in even though I schedule at the wrong shop. More

by Turtle13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Bell
Oct 13, 2025 -

Larry H. Miller Chrysler Dodge Ram FIAT Denver responded

Thank you for your review! We are pleased to hear that we were efficient and friendly and that we were able to take you right in, even though you accidentally scheduled at the wrong shop. We appreciate your business and hope to see you again soon! - Bob Rausch, General Manager, (303) 636-2588

June 18, 2025

Had a great experience ordering side steps for my father in-law's new Ram Laramie. Rarely do I ever have a positive experience with dealership parts departments, but my expectations were exceeded with t More

by vcthompson
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Harkins
Oct 13, 2025 -

Larry H. Miller Chrysler Dodge Ram FIAT Denver responded

Thank you for taking the time to leave this incredible feedback for our Parts Department! We are thrilled to hear that Chris Harkins exceeded your expectations with his professionalism and willingness to go above and beyond to assist with your Ram 1500 running boards. We are proud of our military-friendly service and truly appreciate your high recommendation. We hope to see you for your next vehicle purchase! - Bob Rausch, General Manager, (303) 636-2588

June 12, 2025

Rick Bell is one of the main reasons I bring my vehicle back to this dealership. He makes sure that my truck is done on time and keeps me in the loop every step of the way. More

by MJF52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Bell
Oct 13, 2025 -

Larry H. Miller Chrysler Dodge Ram FIAT Denver responded

We are delighted to hear that Rick Bell is one of the main reasons you bring your vehicle back to us! Ensuring your truck is done on time and keeping you in the loop every step of the way is exactly the service standard we aim for. Thank you for your continued business and your kind words. - Bob Rausch, General Manager, (303) 636-2588

June 07, 2025

Great fast service will continue to use your service on my 2013 Dodge Avenger Thanks More

by kurt6441
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek v Marquez
Oct 13, 2025 -

Larry H. Miller Chrysler Dodge Ram FIAT Denver responded

Thank you for your review! We are pleased to hear that you received great fast service on your 2013 Dodge Avenger. We appreciate your business and look forward to continuing to be your choice for service. - Bob Rausch, General Manager, (303) 636-2588

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