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Larry H. Miller Chevrolet Provo
Provo, UT
161 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 161 reviews
June 29, 2024
I have bought new and used vehicles and had thousands of dollars or service done here over the years. Talked into buying several oil change for a “good deal “ My experience lately has not been good. Schedu dollars or service done here over the years. Talked into buying several oil change for a “good deal “ My experience lately has not been good. Scheduled an oil change. Was told it would take about an hour or so. After 2 1/2 hours they still had not even started on it. 3 hours later they finished it. I could see the wait had I just dropped in. But Is scheduled an appointment to get a time. Not happy with the service I received today. Will not be back. More
by Tchrist178
Employees Worked With
Jon
April 16, 2024
No stress car buying? - ask for John! He listened to what I wanted, answered ALL my questions, explained everything about the truck, was flexible on how I wanted the deal - ask for John! He listened to what I wanted, answered ALL my questions, explained everything about the truck, was flexible on how I wanted the deal and gave me a good price for my trade. Very few car sales people have the knowledge that John obviously has from his years of experience. He understood it was a big investment for me and wanted to be sure I was getting the truck that met my needs - it never felt like he was just trying to close the deal. So if you go to LHM in Provo - be sure to ask for John. More
by PETERJOLLY
Employees Worked With
JOHN MARTIN
September 18, 2023
I bought my truck from Larry H. Miller Chevy on July 15th. It broke down on the way home back to Las Vegas with only 224 miles on it. It's still broke down and seems to be unrepaira Miller Chevy on July 15th. It broke down on the way home back to Las Vegas with only 224 miles on it. It's still broke down and seems to be unrepairable. I've been without my brand new $80,000 truck for 63 days!! Their response to me was "take it up with Chevy"!! Unbelievable. More
by Joeduner71
Employees Worked With
Fernando from sales
August 12, 2023
After two very negative and unproductive interactions at other dealerships, Sean Carson was helpful and professional from the first phone call to the final handshake. Sean and Howard made my time at LHM Pro other dealerships, Sean Carson was helpful and professional from the first phone call to the final handshake. Sean and Howard made my time at LHM Provo more than worthwhile. More
by lance
Employees Worked With
Sean Carson
April 03, 2023
The service department was great! We received extra care from Devon, he personally made sure our Diesel truck was taken care of. I plan on coming back for service on both my vehicles We received extra care from Devon, he personally made sure our Diesel truck was taken care of. I plan on coming back for service on both my vehicles. More
by Cliff J
Employees Worked With
Jason Sessions, Jason Young
August 27, 2022
I was having a very good new vehicle sale experience with Joey until Howard got involve. To make the story short Howard told me that they rather sale a vehicle locally than having the vehicle out of state. M Joey until Howard got involve. To make the story short Howard told me that they rather sale a vehicle locally than having the vehicle out of state. My question to him is why the vehicle was advertised for out of state customers to comtemplate buying it. I made the mistake of getting approve (don't ever let them or anybody run your credit specially when they have no intentions in selling you the vehicle) Joey made some mistakes in offering me some incentives but he is a new young salesman and I was fine with the retractions but Howard was demeaning and over protective of the vehicle. E.g. I ask about transporting the vehicle to my location. Therefore, I said is expensive to transport the vehicle with your choice of transport company and I said I found a reputable one for a lot less and insured.. Howard stated we (the dealership) needs to choose the transport company because we don't want something to happen to the vehicle even though you bought it. Bottom line the salesman (Joey) would not call me after my conversation with Howard. But I finally got Joey to answer and tell me that "we are going to sell the vehicle locally and not to you" Please don't let this happen to you or anybody you know. Don't buy from this particular dealership representatives Joey and Howard. I even put a complaint to the corporate office without any call back or resolution. More
by Military Retired
Employees Worked With
Joey, Salesman and Howard
