Larry H. Miller Chevrolet Murray

Larry H Miller review I purchased my current vehicle at Larry H Miller Chevrolet in Murray. My experience with this purchase was amazing, setting the standard for all car purchases. Because of my experi at Larry H Miller Chevrolet in Murray. My experience with this purchase was amazing, setting the standard for all car purchases. Because of my experience, I referred seven people to Larry H Miller Chevy-Murray to purchase vehicles. All seven friends successfully made purchases ranging from Equinox’s to Tahoes. So, when Larry H Miller reached out to me this past Monday, asking if I was interested in purchasing a new vehicle and they would pay above the standard trade-in value, I was intrigued. So I went in to talk. Well, the experience seemed promising at first. I test-drove a new Equinox and liked it. The trade offer was exactly the blue book trade-in value, not the way above as promised; this should have been my first clue to this experience. We talked about payment options, and the process began. The sales manager suggested that while they worked out the details, instead of sitting there waiting, as he said they were backlogged, I could go back to work and they would reach out to me that afternoon or Tuesday morning at the latest. That was fine by me. When I didn’t hear from them by midday Tuesday, I sent the salesperson and the sales manager a text message and called, leaving a voicemail. I have not heard back from any of these attempts. On Wednesday, I called again, but there was no response. Then today, Saturday, I decided to make one final attempt at contacting Larry H Miller Chevy. No response. If they weren’t interested in making a deal, say so. I’m okay with that. However, this non-communication is unprofessional and shows no respect for the customer. After this experience, I will never refer anyone to Larry H Miller Chevy Murray again or any Larry H Miller dealership. Their current treatment of the customer is horrible, and obviously, they do not care about the customer in any way. I am just one person, and this experience has been the worst. I say shop elsewhere. More

I recently purchased a vehicle with LHM Chevrolet in Murray. I worked with Russell Baldwin. Russell was awesome throughout the entire process and was quick to respond to all of my email and texts and wa Murray. I worked with Russell Baldwin. Russell was awesome throughout the entire process and was quick to respond to all of my email and texts and was honest throughout the whole process from start to finish. I would highly recommend Russell Baldwin and LHM Chevrolet in Murray. Without a doubt the best car buying experience I have ever had. More

Great service, they got me in quickly and everything was resolved as I was expecting. Ralph and Rick are also super easy to work with and very communicative! resolved as I was expecting. Ralph and Rick are also super easy to work with and very communicative! More

I had a sunroof issue and took it back to them 4 times. I would get the car back for 2 days then had to take it back in and they kept it for a week. That cycle kept going on for 4 weeks. My sunroof is stil I would get the car back for 2 days then had to take it back in and they kept it for a week. That cycle kept going on for 4 weeks. My sunroof is still broken, however it is worse then it was when i originally brought it to them. My sunroof is stuck open and it leaks whenever it rains/ snows. I have to have a plastic cover on it now and I can’t even use it unless I take the plastic cover off. It’s more of a pain in the xxx to keep taking it back every week for the same issue as it is to just leave it broken. More

Russell and Gage were awesome to work with, found me what I wanted and were in constant contact with me. I wanted and were in constant contact with me. More

I like the dealer ship Cameron my sales person was very helpful and assured me if I needed help with anything to come see him. helpful and assured me if I needed help with anything to come see him. More

The service staff are very helpful and nice but I wish they would offer rides so customers don’t have to wait for hours for their vehicle. they would offer rides so customers don’t have to wait for hours for their vehicle. More

Great experience here! Jeff and his team were super helpful in getting us into the truck we wanted! Jeff and his team were super helpful in getting us into the truck we wanted! More