Larry H. Miller Casa Chevrolet
Albuquerque, NM
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I have purchased at Marks Casa chev before and never had any troubles. This time we ran into some difficulties getting the vehicle I wanted. In addition I also lost the salesman I had been working with. Ant any troubles. This time we ran into some difficulties getting the vehicle I wanted. In addition I also lost the salesman I had been working with. Anthony Romero, the New car sales mng and Christian Henderson stepped in and worked out a deal I was satisfied with. I also have been very happy with the service my previous vehicles have received at this dealership. More
Christian's attitude and knowledge. Anthony's experience Christian's attitude and knowledge. Anthony's experience and professionalism represented a team effort to make a lasting impression on the dealership Christian's attitude and knowledge. Anthony's experience and professionalism represented a team effort to make a lasting impression on the dealership. Both individuals showed a passion for their work. More
I had a very good experience with my new vehicle purchase at Mark's Casa Chevrolet. I would recommend them to anyone looking for a new vehicle. at Mark's Casa Chevrolet. I would recommend them to anyone looking for a new vehicle. More
Bought the vehicle, and Waited 4 weeks for the Parts, And service to Repair a few Items including a $2800.00 that I had ordered. Rediculous.**(revisited) So two weeks later they got my part in , Snapped the service to Repair a few Items including a $2800.00 that I had ordered. Rediculous.**(revisited) So two weeks later they got my part in , Snapped the Soft top front bracket in 1/2, left the Rollcage liner Detached, and Left Glue in the windshield (after it was replaced) the inside of the Jeep was left with a pile of cardboard scrapps (oddly shreaded) It was re-fuled to full (only decent thing to happen since i bought it). Im not even going to bother to re-Call the manager again... its obvious they do not Provide support they actually care about.. its all 1/2 done if at all. This was there chance for a decent review and they yet again FAILED. More
Absolutely exceeding my expectations, especially with my "no credit" status. Walked in "knowing" I was only going to get a Pre-Owned vehicle, but drove out with a straight-up "kick xxx" new truck. Wil "no credit" status. Walked in "knowing" I was only going to get a Pre-Owned vehicle, but drove out with a straight-up "kick xxx" new truck. Will forever recommend Mark's Casa Chevrolet. More
3rd vehicle purchased here! Great expierience! Sylvia Martin treated me great and found and gave me exactly what i wanted. Great Financingand management team! Highly recomended! Martin treated me great and found and gave me exactly what i wanted. Great Financingand management team! Highly recomended! More
Many attempts have been made to define customer service. But as I see it, most definitions take the organization as the central focus point. But first and foremost, customer service should be about customer But as I see it, most definitions take the organization as the central focus point. But first and foremost, customer service should be about customers. Also, customer Service is a function of how well an organization is able to constantly and consistently exceed the needs of the customer, I can honestly say that Casa Chevrolet literally realizes this and goes above and beyond to satisfy the needs of the customer. As a US Navy veteran I place a high value on integrity, trust, commitment and expediency and this dealership was able to meet my standards. More
Our experience at Mark's Casa Chevrolet was the most enjoyable and easiest vehicle purchase we have been involved in over the past 22 years. Our salesman was in constant contact with us when we were doi enjoyable and easiest vehicle purchase we have been involved in over the past 22 years. Our salesman was in constant contact with us when we were doing our vehicle research and answered every question and request with a very high level of professionalism and knowledge. Tony Ngo has given us faith in the car buying experience and we would definately recommend Mark's Casa Chevrolet for anyone's next vehicle purchase. We would highly recommend our salesman Tony Ngo to anyone. More
I contacted multiple dealers when searching for a new vehicle. All dealers made the first cursory phone or email contact. Tony Ngo at Mark's Casa Chevrolet stayed in daily contact... always discerning vehicle. All dealers made the first cursory phone or email contact. Tony Ngo at Mark's Casa Chevrolet stayed in daily contact... always discerning and addressing my desires in obtaining just the right vehicle. Tony had me pre-approved by the time we met. During the negotiating process, the used car manager appraised my trade-in lower than I thought fair. Tony's manager, Anthony, intervened and obtained a more reasonable amount for my trade-in. All of my requests were answered professionally and cheerfully. Overall, this purchase was a very good experience. More
all i can say is very nice staff and great customer service. they made my buying process very enjoyable. and will buy from them in the future.. thanks for being so helpful, Torie and Marcus service. they made my buying process very enjoyable. and will buy from them in the future.. thanks for being so helpful, Torie and Marcus More