Larry H. Miller Casa Chevrolet
Albuquerque, NM
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The service at Marks Casa Chevrolet is amazing!! Justin was very helping in identifying what car would be a great fit for my family and our budgt. Joe Ulibarri was great in getting us a fantastic deal. Jus was very helping in identifying what car would be a great fit for my family and our budgt. Joe Ulibarri was great in getting us a fantastic deal. Justin was very honest and I knew I was being sold a great car at a great price. I highly reccommend this trustworthy, professional salesman and dealership. More
Justin was very friendly and informative. He was very willing to get answers to all of our questions and concerns. We will definitely return to Casa Chevrolet, Justin, and their finance manager for any n willing to get answers to all of our questions and concerns. We will definitely return to Casa Chevrolet, Justin, and their finance manager for any new purchase!!!!! Thanks!!! More
Customer service was friendly and helpful. They did not keep us waiting like other dealerships do.Did not try to oversell anything accepted what my needs were. keep us waiting like other dealerships do.Did not try to oversell anything accepted what my needs were. More
Great customer service. We received a quote from a different dealership and Casa gave us a Much better quote. We were very pleased with how Justin worked with us and the price we got. We are very hap different dealership and Casa gave us a Much better quote. We were very pleased with how Justin worked with us and the price we got. We are very happy with the truck we got. More
My initial experience with the dealership was somewhat ok. As most consumers in today’s economy I was shopping around looking for a cost effective deal that would meet my budget. I had narrowed my choic ok. As most consumers in today’s economy I was shopping around looking for a cost effective deal that would meet my budget. I had narrowed my choices between a car at Mark Casa Chevrolet and a car at another local dealership. I made my choice founded on my visit of the two dealerships, the test drives of the vehicles, looks and appearances of the vehicles, and from online resources. My initial visit to Mark Casa was on Saturday 26, May 2012. I went back to purchase the vehicle on Monday 28, May 2012. I arrived at the dealership at approximately 3:30pm and didn’t leave until 8:30pm. The car was supposed to have been detailed and it was not. They merely washed the outside with a hose not even with soap. The windows were streaked and dirty, the dash was dusty and the seats were just as dusty. The sales men that were working with me didn’t did not seem to focus on customer service as much as what time they were getting off or what was going to be said on this or another evaluation. After hours, and hours of waiting to sign the contract, I left for home. The next few days were a living nightmare. Call after call from the two sales men poured came into my phone lines. I felt as if I were a criminal being harassed and hounded as if I were in the wrong for a felony crime. With the imperative demands and forceful attitudes of the two sales men I felt threatened and belittled. I kept my end of the bargain, since then there have been no calls back so that they do not have to fulfill their end of the agreement. I feel that this irrational display of customer service is demeaning to the community of Albuquerque and discredits Chevrolet and General Motors. At this time I would not recommend this dealership to anyone in the community. More
My experience was good. This was the first time I have bought a car and it went better than I expected. I was also taught more how to drive stick. They person helping me didn't get fraustrated while I was bought a car and it went better than I expected. I was also taught more how to drive stick. They person helping me didn't get fraustrated while I was picking a car and he did a great job. More
Tony was very accomodating and very pleasant to work with. He went out of his way and above and beyond to make sure we found a truck we were happy with.. Joe Ridsdale with. He went out of his way and above and beyond to make sure we found a truck we were happy with.. Joe Ridsdale More
Justin Was excellent. Friendly, funny, and sincere. There was no pressure whatsoever from anyone. They just tried to give me what I needed. We purchased two vehicles from them. was no pressure whatsoever from anyone. They just tried to give me what I needed. We purchased two vehicles from them. More