Larry H. Miller Casa Chevrolet
Albuquerque, NM
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When we first walked in we were greeted by Mr. Perry Fields. He was very friendly and it was clear that this dealership was far different than any other dealership we had ever been to. We told Mr. Field Fields. He was very friendly and it was clear that this dealership was far different than any other dealership we had ever been to. We told Mr. Fields that we were very early for an appointment with Mr. Eric Sapien. He told us that Eric was with some other customers and asked us to hold on. Mr. Fields returned with none other than Eric Sapien, who had graciously excused himself to come and greet us. Mr. Sapien told us that he was with another customer but that his co-worker would be taking care of us. I should mention that Mr. Sapien had been in communication with us the entire week before we came into the dealership. Mr. Sapien then introduced us to Tony Ngo and Anthony Romero. Tony had been working with Mr. Sapien on our deal. Mr. Ngo went to bring a truck up for us to look at. Anthony Romero was the manager and talked with us during this time only to find that he had a lot in common with my husband. When Mr. Ngo brought the truck to us it was not the one we wanted. It was so nice that instead of trying to sell us this truck, he went and found the one we wanted in the exact color we liked. Mr. Ngo pointed out all of the aspects that we liked about the truck and let us take it for a test drive. We fell in love with the truck instantly! Mr. Ngo took us back into the dealership and started to hash out our deal. He went back and forth with the manager and finally got the deal that we wanted! Even when we had questions, the manager Anthony Romero, came out and throughly explained all that was going on. We were in and out of finance in no time!!! If we are ever in the market for another car we will be returning to Tony Ngo, Eric Sapien, and Anthony Romero for sure. We will also be recommeding them to any of our friends that may be looking for a car!!!! More
Bought 2 vehicles from Marks Casa and both times was treated well with good customer service. Perry Fields was excellent to work with and would gladly buy from again. treated well with good customer service. Perry Fields was excellent to work with and would gladly buy from again. More
Treated professionaly, I did not buy there yet, but at some point in time they will be on the list of places to meet with. Both Tommy and Eric were honest and friendly. They did not pressure me, but did some point in time they will be on the list of places to meet with. Both Tommy and Eric were honest and friendly. They did not pressure me, but did keep trying to find a way to make a sale. This was done in a plesant manner. More
Eric was knowledgeable about the Chevy's electric car, the VOLT. It was a pleasure to work with him. He explained features clearly and was always polite and courteous. He is bright and easy to work with. the VOLT. It was a pleasure to work with him. He explained features clearly and was always polite and courteous. He is bright and easy to work with. I would buy a car from him again. Thanks Eric. I hardly talked with Anthony, but he made a positive impression also. I received one email from Tony in response to my inquiry over the internet and appreciate that he allowed me to do business at my own pace, i.e. didn't bug me with unnecessary calls. More
Tony Ngo was a great salesman. He took the time to explain the main features of the cars to us without being overbering with details. He was willing to let us test drive whatever we wanted, and did n explain the main features of the cars to us without being overbering with details. He was willing to let us test drive whatever we wanted, and did not rush us at all. He was sensitive to what we were looking for and our price range. I'd ask for Tony again. More
I had shopped around for a new car at other dealerships before finding MARK CASA CHEVY. MARK CASA CHEVY was the only place where the agent actually listened and acted on what I described for my budget and before finding MARK CASA CHEVY. MARK CASA CHEVY was the only place where the agent actually listened and acted on what I described for my budget and selection. They actively looked around and followed up with phone calls to update me on the process.I was not left wondering where we were in the process. Tony is a man of his word. I was verbally promised a full tank of gas and he followed with that ten months after when I walked in and asked for it. Several months after I bought my chevy I had a flat tyre late at night. I pulled in to the dealership just as they were closing and one of the employees stepped up to help me call roadside assistance. He was kind enough to find and call them for me and stayed till the job was done and I was on my way. I cannot rememeber his name but I am deeply thankful for the courtesy and thoughfulness he showed me that night that was way beyond his job description. This quality of service will keep me coming back to this dealership. Thanks. More
Perry was courteous, professional, and made the entire transaction easy and tolerable. The rest of the staff were friendly and willing to help. We would definitely come back. transaction easy and tolerable. The rest of the staff were friendly and willing to help. We would definitely come back. More
Our salesman Eric Sapien was very attentive,and listened to what we were looking for. He answered all our questions. He was extremely informed on the features of the vehicles and also had great knowledge of to what we were looking for. He answered all our questions. He was extremely informed on the features of the vehicles and also had great knowledge of the inventory. The selection on trucks was extensive and they even had a great selection on colors. Everyone there was friendly, helpful and respectful. We really appreciate them. Jack in finance was also wonderful. From start to end it was a pleasure. This was our second truck from them. .We will be back Thank You, Brenda and Robert Price More
Justin was extremely professional and helpful in helping us learn about the vehicles we were interested in. He was friendly and knowledgeable about the Camaro as well as able to answer any questions or conc us learn about the vehicles we were interested in. He was friendly and knowledgeable about the Camaro as well as able to answer any questions or concerns we had! More
We are looking to buy a Chevy Traverse and Christian was very friendly, knowledgable, and has great people skills. I will definitly recommend Christian at Casa Chevrolet to any and all that looking for a ve very friendly, knowledgable, and has great people skills. I will definitly recommend Christian at Casa Chevrolet to any and all that looking for a vehicle. We are looking forward to working with them when we are ready to purchase. More