Larry H. Miller Casa Chevrolet

On July 29th I was driving around looking to buy a new Chevy Camaro and was searching real hard for the best deal in town. I had found a Camaro at a different dealership and was almost set on getting it b Chevy Camaro and was searching real hard for the best deal in town. I had found a Camaro at a different dealership and was almost set on getting it before I went to the used car lot at Mark's Casa. When I arrived at the car lot I saw that there were four different Camaro's on the lot. I went to look at one of the cars when Chuck came outside and introduced himself to me. After looking I had decided that I had found the perfect Camaro for me, which ended up being a 2013 LS with only 2,427 miles and the price on the tag was a little over $23,000. Before even going any further Chuck suggested we go inside and take a look at their website to see if the price had been lowered online since the sales manager, Chris, lowers the price on the website first before changing the tag price on the vehicle. The price of the vehicle ended up being just a little under $21,000. I was so thrilled that Chuck was so willing to help me get the best deal instead of just trying to push the sale at the most he could get for the vehicle. It was getting near the end of the day and I really wanted that particular vehicle and I was not going to be able to get there first thing the next morning, so I requested that they allow me to take the vehicle home and come back the next day to finish the paperwork. Chuck checked with Chris and Chris had an awesome attitude and allowed me to sign a paper that allowed me to borrow the vehicle for the night. I came back the next day and finished all of the paperwork. While I was finishing the paperwork, Chuck took the vehicle and filled the gas tank, had the car cleaned and on top of that, because he is such an awesome sales person and because he said I was a really cool to work with, he went ahead and got me some upgraded floor mats that actually had Camaro written on them, which I felt was really awesome. Before working with Chuck my family had done all of our purchases the Quality GMC but now I will go back to Chuck for any future purchases of my own and I will definitely recommend him to all of my family and friends. Chuck was not your typical pushy sales person and was the best sales person I have ever worked with. More

Amazing customer service from the very beginning, very professional sales consultant, Darrell made sure that anything and everything was taken care of even after the sale was completed, I Will make sure t professional sales consultant, Darrell made sure that anything and everything was taken care of even after the sale was completed, I Will make sure too recommend this dealer to anyone who is looking for a car new or used to be their first choice. Thank You. More

My mother and I were recommended to Casa Chevrolet from several people. We spoke with Scott Wells, as he had heard numerous recommendations related to his professionalism and efficiency. Upon our visitatio several people. We spoke with Scott Wells, as he had heard numerous recommendations related to his professionalism and efficiency. Upon our visitation, we looked at several models that were reasonably priced, test drove a car, yet they didn't fit the exact envision I had for the car I was looking to purchase. I had hopes in finding an Altima. After verbalizing this to Scott, he asked what I wanted in a car, and promised he would find it. He stated that it may not be immediate, but rather it was a matter of finding the special requests. My mom and I begin to drive home, and within 30 minutes, Scott had found the exact model, color, and price range that I had requested. Unfortunately I was not able to pick it up immediately because of my conflicting work schedule. Scott was understanding, professional, and patient. In completing the paperwork, he outlined the finance aspects in layman's terms and made it simplified and easy to complete as I did not have to communicate with my bank, the paperwork was all done at the dealership completely. The overall experience was what I was hoping for in purchasing my first vehicle. My mother was impressed as she has gone through the process several times. The two gentlemen who we worked with Scott Wells, and Darrell his assistant made the experience of buying a car exciting and rewarding rather than stressful. Following purchasing the car, I would not do anything differently. Helpful dealer,and purchased the exact car I was hoping to find. More

recently while shopping for a new Chevy Malibu I met Mr. Perry Fields Sales Consultant at Mark's Casa Chevolet in ABO. NM not only did Perry and the rest of the staff at the dealership make my experience ea Perry Fields Sales Consultant at Mark's Casa Chevolet in ABO. NM not only did Perry and the rest of the staff at the dealership make my experience easy, pleasant and veery satisfying, they made me feel special.... I will definitely refer Perry and Mark Casa to my friendsand family. Thanks Team for you assistance!!! Gaynelle Clark More

What a nightmare... Tried to schedule a recall with marks casa Chevrolet... They refused my vehicle because it was purchased in Santa Fe... Finally got GM and OnStar to book.the appt... But dealership refuse casa Chevrolet... They refused my vehicle because it was purchased in Santa Fe... Finally got GM and OnStar to book.the appt... But dealership refused shuttle service since I wasn't their customer! Room the vehicle in seemed ok... Got a callback 4 hours later that a simple computer update was done... Picked up my vehicle which first off no one could find... They kept telling me it was parked somewhere it wasn't... 20 minutes later they find it and bring it out... Covered in greasy handprints inside and out...mind you this vehicle is only 6 months old... They didn't care when I mentioned it... Last I drive home and start checking things on my vehicle.. They reset the OLM and didn't tell me and removed the oil change sticker.... I called and asked they said it was no big deal and not their fault... That I needed to do an oil change to correct at my cost!!!! Worst customer service EVER!!!! More

I received an invitation in the mail at the proper time. Before I came in, I corresponded with Chuck about what I was looking for. When I found the car I wanted on your web site, I e-mailed Chuck and asked Before I came in, I corresponded with Chuck about what I was looking for. When I found the car I wanted on your web site, I e-mailed Chuck and asked him what my chances were of getting it. He was very positive and we made an appointment right away. When I got there, he had the car ready to test drive and explained the particular program I needed to buy the car. Everything went smoothly and I now have a car that I really enjoy. There was a slight leak in one of the tires that was taken care of promptly, even though the tire had to be ordered. The only other critique I might have is that it took a while in the finance department, as you were fairly busy. The wait could have been shorter, because we were aware that one of the financial guys left knowing there was a long list of people waiting for service. That, however, had nothing to do with the way Chuck handled this deal. In fact, he was so cordial and likeable, I do believe we'll have a golf date soon! Thank you. More

My husband and I have always been leary of car dealerships, because we felt they weren't working for us let a long looking out for our needs. but i must admit Chuck Nunley at Marks Casa on lousian dealerships, because we felt they weren't working for us let a long looking out for our needs. but i must admit Chuck Nunley at Marks Casa on lousiana & Lomas made us feel like he s not only looking out for us, but was working for us. I normaly don't write testimonials to business's, but this car shopping experience was exception for us. I'm glad we perchased our vehicle here, I am definitely recommending this dealership to my friends & family, and coming back when we're ready to shop again! Thanks Again! Tim & Niome Chavez More

Lets start out the dealership was amazing, the employees were friendly and all had great attitudes. They actually seemed like they were interested in helping us get a car which was a first and being turned were friendly and all had great attitudes. They actually seemed like they were interested in helping us get a car which was a first and being turned down by many other dealerships this was a great feeling. Id also like to be more specific that i didn't just buy a car from Marks Casa Chevrolet ... I bought a car from CHUCK NUNLEY he was the best salesmen/friend when it came to the facts he wasn't pushy at all and very informative and even after the purchase he has kept in contact to make sure all is going well and has made sure we haven't had any problems with the car we bought. I appreciate all the help we received from Marks Casa but if not for Chuck who knows what would have come about. I will forever buy cars from Chuck Nunley even if he moves out of state and is still willing to help ... i just wanted to say thanks for all you did and me and the wife appreciate it more than you know. Your The Man More

The customer service was exceptional. Personnel frequently attended to us and made sure that the whole car buying was process was as easy and relaxing as possible. I would definitely recommend thei frequently attended to us and made sure that the whole car buying was process was as easy and relaxing as possible. I would definitely recommend their dealership. More

My experience at Mark's Casa Chevrolet: My wife and I had toyed with thought of trading in 2008 chevy silverado, to get into something with more room for the kids and their friends. It was an idea that w had toyed with thought of trading in 2008 chevy silverado, to get into something with more room for the kids and their friends. It was an idea that was only wishful thinking. We had previously did research on dealerships to look into, in and around the Albuquerque area. We narrowed our search to 2, which was galles and Casa. We first go to Casa and at this point we are just looking. We are not even thinking of attempting to buy, given our situation. A trade-in, that we still owe alot on and no money to put down. We had just purchased a house, so we were still adjusting to the new budget we were on. We run into a young gentlemen named Justin. Meet and greet, small talk and so on. We explain our situation to him and he doesnt even flinch. He says, ok come inside, lets see what we can do. I said to myself, ok, time to play poker. Put on my pokerface. Justin didnt play poker, neither did his manager. It was plain and simply. This is what were asking and this is what we need and can afford. They said, Ok! Will see what we can do. It was late and they needed time to work on it, so we left Casa feeling pretty good about it. After the visit with Casa we received several other calls the following day ,from other dealers. One of which was galles. So while pending the wait for an answer from Casa, my wife and I go to galles. We meet with the salesman. Tell him our situation. From the get go, red flags started going up. We told him we were also dealing with Casa. We looked in the lot for the same vehicle that we wanted at Casa but they didnt have the color we liked. The next model up which was an LT, was a little bit more expensive, but had the color we liked. But he said we not matching apples to apples here and your payment is going be higher. Another red flag. He didnt seem interested in helping my wife and I. I felt that either our situation was impossible or there was no hope. Anyway we continue. We go inside. We tell him Casa's prices. Then he gives us the scoop of what Casa' s does. At this point, im not feeling this guy. So I just nod my head act like im agreeing with him. Another red flag. You dont make negative comments about your competitor. So we start talking. Then he says its about the numbers. Plain and simply. It as though they set the bar and see what your reaction will be. If its ok with you then will aproach the sales around that payment. So im calculating in my head and I dont agree with where hes figuring his prices. So he says, your looking at payments at this amount. Im thinking why are talking about payments when im interested in the price of the vehicle, the rebates and everything else that you can do to get me into a vehicle. I looked over at my wife and she is feeling the same discouragement im feeling, and says, No, i dont want to continue, and says thank you. Gets up, and aproaches the door. I follow her lead.We left galles discouraged. Shortly after the galles experience, I get a call from Justin. He says " We did it!" when can you come in. So we get to Casa and find out, not only do they give us the price of what we were asking, they go even lower than I expected..and on top of that they give us an amazing rate and gives us more for our trade. Its been a week and im still feeling the love they showed my wife and I. I never felt at any point of being taken advantage of or disrespected. And just the little things. The manager coming over to greet us, he doesnt just stand but actually sits down with us. He meets us at our level. To say "Hi, how you doing!" I felt a family type enviroment there. The joking, the smiles, the laughter. All in all I like to give 5 stars to Casa Chevrolet in all areas. They have made the impossible for some dealers, possible. But last and definitly not least, All credit goes to God. It is he who made all this possible. Sincerly, Letitia and Patrick Begay More