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Larry H. Miller Casa Chevrolet

Albuquerque, NM

4.0
172 Reviews

7201 Lomas Boulevard Northeast

Albuquerque, NM

87110

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Showing 172 reviews

November 08, 2024

Charles Kimbel is a Top Notch Service Manager and has been a pleasure to deal with where my vehicle is concerned,also Aron Bingham General Manager Stood behind the dealerships word to address my issues. More

by J.Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aron Bingham/Charles Kimbel
Nov 12, 2024 -

Larry H. Miller Casa Chevrolet responded

Thank you so much for the kind words and the 5-star rating! We're glad to hear that our team was able to provide you with the level of service that you expect and deserve. It was a pleasure doing business with you, and we hope to see you again soon!

September 26, 2024

Took truck in to get diagnosed. They told me it was a part that I had already replaced. Let them work on it. Did not fix the problem. They scammed me! More

by IMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Larry H. Miller Casa Chevrolet, Saxton Horne, Reve Teupell
Sep 29, 2024 -

Larry H. Miller Casa Chevrolet responded

Thank you for bringing this to our attention. We take all feedback seriously and are committed to continuously improving our customer experience. We apologize for any inconvenience and would like to hear more about your visit. Please reach out to us directly so that we can discuss the matter further. - Aaron Bingham, General Manager, 505-509-0190

August 25, 2024

Larry H. Miller on Lomas in ABQ NM. I had my 2002 Cadillac Escalade serviced recently .I was told after i paid the $160.00 for the diagnosis that someth More

by janicemoseley
Recommend Dealer
No
Employees Worked With
Devon and Charles Kimball, Larry H. Miller Casa Chevrolet
Aug 31, 2024 -

Larry H. Miller Casa Chevrolet responded

We apologize for any inconvenience that you experienced during your visit to our dealership. We strive to provide our customers with exceptional service and it is clear that we did not meet our own high standards in your case. We would like to hear more about your experience so that we can work to make things right. Please reach out to me directly at your earliest convenience so that I can personally address your concerns. I look forward to hearing from you! - Aaron Bingham, General Manager, 505-509-0190

Aug 31, 2024 -

Larry H. Miller Casa Chevrolet responded

Thank you for bringing this to our attention. We take all feedback seriously and are committed to continuously improving our customer experience. We apologize for any inconvenience and would like to hear more about your visit. Please reach out to us directly so that we can discuss the matter further. - Aaron Bingham, General Manager, 505-509-0190

August 01, 2024

I recently had my 2024 Trax served and Richard in service was Awesome, polite and very professional. Thank you Casa for employing such fantastic staff such as Richard. Five stars More

by Phillipelwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Chavez, Larry H. Miller Casa Chevrolet, Reve Teupell
May 11, 2024

Your dealership is fantastic. We have purchased vehicles from you. I trusted in you to continue with your profession but when I really needed you you let me down. You did not acce More

by Charlottesias53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Chavez, Larry H. Miller Casa Chevrolet, Reve Teupell
May 14, 2024 -

Larry H. Miller Casa Chevrolet responded

We are so grateful for your positive feedback. Our team works hard to make sure each customer is satisfied, and it's great to hear that we were able to exceed your expectations. We look forward to the opportunity to serve you again soon.

May 10, 2024

I purchased a used vehicle from Larry H Miller Casa Chevrolet paid 30 thousand for vehicle it ran for less than 5000 miles Waranty would not cover repairs and management would not help! now I have a More

by J.Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Larry H. Miller Casa Chevrolet, Reve Teupell
May 14, 2024 -

Larry H. Miller Casa Chevrolet responded

I'm sorry to hear about the issues you've faced with your vehicle, J. Lopez. It’s very disappointing to learn that your experience with the used vehicle and the warranty has not met your expectations. I'm committed to ensuring that all concerns are thoroughly investigated and appropriately addressed. Please contact me directly so we can discuss a satisfactory resolution and ensure you feel supported moving forward. - Reve Teupell, General Manager, 505-539-3112

May 09, 2024

Appointment so smooth. At the end did not try to upsell me, just gave me a printout of other things they found wrong. That's enough to bring me back More

by aliciahughes1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry H. Miller Casa Chevrolet
May 10, 2024 -

Larry H. Miller Casa Chevrolet responded

Thank you for sharing your experience with us. Our goal is to offer top-notch customer service and it's great to know that we were able to meet your expectations. We look forward to serving you again in the future.

May 10, 2024 -

Larry H. Miller Casa Chevrolet responded

Your feedback is valued. Our team strives to create a seamless and enjoyable process for each customer, and it's wonderful to hear that we were able to do that for you. We hope to see you soon for all your future automotive needs.

May 02, 2024

AJ Martinez is second to none. He always takes care of us and makes sure there’s nothing left to question. His service is top notch and if he could be promoted, he deserves it. We More

by TC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Martinez , Richard Chavez, Larry H. Miller Casa Chevrolet
May 07, 2024 -

Larry H. Miller Casa Chevrolet responded

Thank you for your wonderful review. It's great to hear that you had a fantastic experience at our dealership. Our team works hard to ensure that each customer leaves happy and satisfied, and it's rewarding to know that we were able to meet your needs.

April 28, 2024

Excellent and quick service. When I arrived I was immediately help by a service advisor. More

by Bbird1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaundre Pearson
Apr 30, 2024 -

Larry H. Miller Casa Chevrolet responded

We are thrilled to read your positive feedback. Our team strives to create an exceptional customer experience, and it's great to know that we were able to do that for you. We hope to see you again soon for all your automotive needs.

April 27, 2024

Excellent customer service even on a busy day! What else can you ask for from a service department More

by John G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Chavez
Apr 30, 2024 -

Larry H. Miller Casa Chevrolet responded

Your review is a true testament to our team's efforts. We are committed to providing the best customer service and it's wonderful to hear that we were able to meet your needs. We look forward to serving you in the future.

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