
Laria Chevrolet
Rittman, OH
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This was by far the best experience I have ever had at a dealership. From the first phone call with Adam to picking up my vehicle I couldn't have asked to be treated any better. Everyone was so friendly a dealership. From the first phone call with Adam to picking up my vehicle I couldn't have asked to be treated any better. Everyone was so friendly and willing to work with my crazy work schedule to help me out. There were no games. What I heard on the radio about the special price was the truth unlike any other dealership I went to. I have been telling everyone about this. I will never go anywhere else. More
Laria was very fair and easy to work with. They had great customer service from sales to finance to management. They were proactive to take great care of me. They had great customer service from sales to finance to management. They were proactive to take great care of me. More
I brought my 2016 Chevrolet Suburban in (early January) for a shudder when I accelerate. I was told it was the torque converter. I was told by their service representative that there is a nationwide short for a shudder when I accelerate. I was told it was the torque converter. I was told by their service representative that there is a nationwide shortage on that torque converter part. I left and dealt with the shudder knowing it's hurting my truck. I called another dealership in Akron just to see if there is any availability now. I was told that there was never a shortage on that part. If Laria's service can't do the work and doesn't have the expertise, don't lie to me and tell that there is a part shortage. Tell the truth. Refer it out to another dealership that can do the work. Never going back ever again. They don't tell the truth and are a shady operation. I was thinking about buying a new car there but not now. More
Took car in for 1st oil change and tire rotation. They checked alignment and said was good which I find hard to believe. It pulls to the right so much which I told them when I bought it in Feb (Mgr They checked alignment and said was good which I find hard to believe. It pulls to the right so much which I told them when I bought it in Feb (Mgr said it was bc the roads are sloped too much in rittman-didn't believe that but figured they probably just wanted to charge me foe alignment on 1st service visit. Guess I'll go to goodyear for that). Was also surprised when 2 days after my oil change my washer fluid low msg came up. What happened to topping off all fluid levels with your oil change. On a bright note, the ladies that came and got me after my car was done and at the checkout counter were very friendly (the guy who checked me in was not). More