3,643 Reviews of Largo Honda - Service Center
The car has a weak start and they didn’t find Any issue . Thy said everything past and it still stars week like the battery is going to give out . Thy said everything past and it still stars week like the battery is going to give out . More
Melissa was very friendly and knowledgeable. Kept me up to date with everything. It was a great experience and I will keep bringing my vehicles to her. Kept me up to date with everything. It was a great experience and I will keep bringing my vehicles to her. More
Mr.L. Garcia & Mr. Alex. Perez very professional advisers, and Mr. Perez work like a good lawyer in your favor against the extended warranty companies., thanks a lot guys. advisers, and Mr. Perez work like a good lawyer in your favor against the extended warranty companies., thanks a lot guys. More
The service is always quick, courteous and thorough. Although this is not the closest Honda dealer to my home, I go out of my way to come here for all my service needs because I trust the staff and the Although this is not the closest Honda dealer to my home, I go out of my way to come here for all my service needs because I trust the staff and the customer service exceed all other dealers I've been to. More
Excellent, courteous and knowledgeable service every time. Great quality of service has also been my experience at Largo Honda. Very satisfied with dealings at this dealership. time. Great quality of service has also been my experience at Largo Honda. Very satisfied with dealings at this dealership. More
The level of customer service has declined to a need improvement, some of the representatives attitudes are so unfriendly. They will avoid making eye contact to keep from assisting you. Furthermore improvement, some of the representatives attitudes are so unfriendly. They will avoid making eye contact to keep from assisting you. Furthermore, the call center they are using to schedule an appointment customer service is horrible!!! More
I am writing to express my concern regarding the ongoing issues with my vehicle which has brought to your service department on multiple occasion . Despite significant time and financial investment, the pro issues with my vehicle which has brought to your service department on multiple occasion . Despite significant time and financial investment, the problem remained unresolved. On December 23 brought my car to your service department because the engine light has turned on after an inspection I was provided win an estimate of 4500 to fix the issue the repairs were completed in three days and I paid $3400 for the service. however on my way home the engine light turned on again I immediately contacted my service advisor Julio and Alex and bought the car back the next day after the second visit the car appears to be fixed. unfortunately after driving the car for about a week the engine light turned on again. I scheduled another appointment to address this recurring issue. I drop off the car on Friday afternoon as agreed but I did not receive any update from your team until personally visited the dealership on Monday afternoon. Despite leaving several messages, no one returned my calls and I was informed that my car had not even been inspected due to how busy the team Was. I am extremely disappointed with the lack of communication and the repeated failure to resolve the engine light issue. I have paid a considerable amount of money for repairs, yet my car continues to have the same problem. To resolve this matter I kindly request the following: 1-A thorough diagnose and permanent resolution of the engine light issue at no additional cost. 2-Regular updates on the status of my car while it is in your care. 3- An explanation of the previous repair and why the problem persists If this issue is not resolved promptly, I may have no choice but to escalate this matter further including contacting corporate customer service filing a complaint with a better Bureau, or seeking legal advice. Thank you for your attention for this issue I look forward to your prompt response More
Always have fast courteous service. Everything is clearly explained upfront. They work very efficiently and get you out the door fast. Everything is clearly explained upfront. They work very efficiently and get you out the door fast. More
My car was checked out again this past Saturday, 1/11/25, and I would like to express my sincere appreciation for the exceptional service received during my appointment with service advisor Lizardo, as well and I would like to express my sincere appreciation for the exceptional service received during my appointment with service advisor Lizardo, as well when two of my tires were replaced with him on 1/4/25. He greeted me upon arrival, maintained an upbeat, positive, and helpful professional demeanor, went above and beyond to ensure my car was taken care of properly, and explained what may have been going on with my car, with additional knowledge for future reference if needed. He was also accommodating with my schedule. The service received by Lizardo on both occasions made me feel respected and appreciated as a customer, and confident my car was in good hands. Please extend my thanks to Lizardo for much appreciated service. More
Had a great experience today when I took my car to change the transmission oil, Le was excellent, he took care of everything fast and easy. Great job Mr Le.. the transmission oil, Le was excellent, he took care of everything fast and easy. Great job Mr Le.. More