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Landmark Motors, Inc.

Bellevue, WA

3.2
38 Reviews
If you are searching for the BEST PRICE, and a high quality pre-owned vehicle, look no further. Our no-pressure, professional, certified sales staff is eager to assist you.
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13815 NE 24th St

Bellevue, WA

98005

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Showing 38 reviews

January 11, 2024

Crooks, in my opinion. Purchased a luxury sports sedan with 27k on it. Landmark assured us it was still well within the manufacturers warranty and ALL the proper maintenan More

by lapplegate
Recommend Dealer
No
Employees Worked With
Owner
Jan 18, 2024 -

Landmark Motors, Inc. responded

Larry I am so sorry that you are having to wait a lot longer than normal but we were told we were waiting on parts availability and you are correct between the manufacturers warranty and the service contract that you purchased this should have been covered and handled. We have offered you to replace the engine with a brand new one from the manufacturer at no cost to you. I believe we are trying to do everything we can to make this right by paying for an engine the repairs and your rental. We will continue to do what we can to resolve this for you. Respectfully

Jan 19, 2024 -

lapplegate responded

So, You are not only crooks but you are liars as well? In my opinion. 6 months ago we had our newly purchased Maserati towed back to Landmark with a blown engine. You quickly said you couldn't do anything and had us tow it to the Maserati Kirkland dealership. You made promises, but you have done nothing to fulfill those promises. You refused to supply a loaner car. NO reimbursement for our towing costs. NO reimbursement for our car rental costs. You have not paid out one penny. The Maserati dealership are the ones that have done all the work trying to get this settled and the ones that provided us a loaner car after several months of us paying for a rental car. The Maserati dealership found a replacement engine months ago but you refused to pay them to obtain and replace it. Spare me the “we are trying our best” crap. See you in court.

Jan 19, 2024 -

Landmark Motors, Inc. responded

You are currently in a car we are paying for. The Maserati dealer told us we had to wait for one from Italy to be built and like i said we are still willing to put a new engine in your car. We cannot a buy back a car that you put a huge dent in and try to resell it to another customer but we will be happy to get your engine ordered and have it installed. I hope you have a great weekend.

Jan 19, 2024 -

lapplegate responded

So, it has been 6 months, and you haven't even put an order in for the engine? The judge will love that. You have a good weekend also Pinocchio.

December 20, 2023

Great experience with sales and service. We would highly recommend purchasing a vehicle from Garrett and Landmark. More

by kenlarkins69
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Garrett Creal
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2023

They are very kind and attentive people and they answered all my questions and doubts. They are professionals in what they do. I recommend them. I am very satisfied to have made my choice with them. More

by Jorge Lara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connie Mah
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2023

Used the car on cars. com for advertising. It was not actually for sale. Total scam More

by mbhartman2009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Fred Rahovi
May 17, 2023 -

Landmark Motors, Inc. responded

The verbiage in this review is misleading to customers, we do not advertise vehicles not for sale. This vehicle was off site getting a check engine light checked and reset at a corporate dealership. The customer was notified once the vehicle was back the next day. Fred was tagged and didn't work with the customer.

March 28, 2023

Fantastic customer service and selection! I highly recommend checking them out. Matt was fantastic to work with! More

by G Wagz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Reading
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2022

not sure if people give people messages, cant get a call back .They sound real nice up front but after that sales team behind on the ball , More

by rebeccaogle43
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
not sure
September 02, 2021

Fred contacted me about my inquiry. Super friendly, let my wife I and take our time. No pressure. Answered our questions as best he could. More

by Nick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred
June 16, 2021

I was inquiring online about a suv they have in stock, and made an offer, low or not, was an offer. John W was kinda rude and treated me like “don’t need your business” asking me how did I come up with th More

by gabe
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John W
May 10, 2018

Dishonest service and sales I would absolutely not recommend this dealership. We purchased from them about 5 months ago. They claim to have an amazing service department. Both th More

by scav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Mayo
January 06, 2018

Outstanding Dealership This is the best dealership in terms of quality, price and performance of Audi & BMW cars. I have done business with the GM Sunil before and he is hon More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sunil, Mark
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