Landmark Ford Inc

I'll share my experience and perspective. Purchased a 2024 F150 Lariat. During the finance process they messed up the city, zip and county on the registration during the plate transfer. Als Purchased a 2024 F150 Lariat. During the finance process they messed up the city, zip and county on the registration during the plate transfer. Also had the wrong address info on the tax form as well. After driving to work for the first time I came out in the evening to see one of the DRL lights around the fog light not working (on a brand new truck). Service looked at it the next day and asked if I had a mouse problem because they found a chewed wire. I informed service I had reviewed pics of the truck on their lot the night of the test drive and the light is out. So he then acknowledged it at least happened on their lot. The wire to me did not look chewed. Also, where's the quality control? Service also confirmed Brake Plus was not installed on the truck, but it's a dealer installed option I had to pay for worth hundreds of dollars. I tried to talk with someone about this but they had me sit for half an hour before I walked out. I've tried to contact the GM and he has not responded. This cost me approximately 140 miles round trip, 12 hours of PTO at work and not to mention the hundreds of dollars they took from me for an option that was never installed. More

I thought they performed poorly. They wouldn’t make good on an issue with the truck. There was absolutely no bargaining on price. (Not what this old fart is used to) my sales person They wouldn’t make good on an issue with the truck. There was absolutely no bargaining on price. (Not what this old fart is used to) my sales person was great. Jeramy or Jeremiah. Young African American. I and immediate family have purchased a dozen cars or more from Landmark. That will never happen again. More

Jeremy Lookis is amazing. I have literally never met a car salesman that was as upfront and honest. He took time and made sure we understood every detail of the deal. He thoro I have literally never met a car salesman that was as upfront and honest. He took time and made sure we understood every detail of the deal. He thoroughly went over the vehicle and made sure we knew how all the features on the vehicle work. Outstanding 100/100 More

My salesman, Zach, was very helpful. We told him what we were looking for and within a short time he found the perfect truck for us. We told him what we were looking for and within a short time he found the perfect truck for us. More

i love my new bronco! thank you so much doug martin for all your help! thank you so much doug martin for all your help! More

I was pleased with the service. Very friendly offered me beverages and food that day. They were extremely helpful with me purchasing a car also honest Very friendly offered me beverages and food that day. They were extremely helpful with me purchasing a car also honest More

Everyone at landmark was pleasant and helpful. I particularly enjoyed working with Sam Craig. He made the experience fun. I particularly enjoyed working with Sam Craig. He made the experience fun. More

I only got 1 key for the vehicle. Second key should have been provided for me. Second key should have been provided for me. More

I was treated with more respect at landmark than other dealerships that I went to shopping for a new vehicle dealerships that I went to shopping for a new vehicle More

I was happy with the service o received, work was done well and timely. Recommend well and timely. Recommend More