Landmark Dodge Chrysler Jeep
Independence, MO
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448 Reviews of Landmark Dodge Chrysler Jeep
Horrible This dealership should not be in business. I have heard the owner Doug Fletcher cuss at employees and customers. The salesmen are a joke, they don't This dealership should not be in business. I have heard the owner Doug Fletcher cuss at employees and customers. The salesmen are a joke, they don't care about what vehicle you're interested in, they will try to sell you anything. They try to hide problems with cars in hopes that you won't notice until after you've bought. They have hundreds of hidden fees that most people will miss. I've never seen a dealer that asks for money before you even start to make a deal. And to top it off, read through the reviews on here, MOST OF THEM ARE WRITTEN BY THE SALESMEN!!!! More
A stress-free car buying experience After searching on the internet for months we were able to find the vehicle we were looking for. Upon arriving at the dealership I met Cliff R, He was After searching on the internet for months we were able to find the vehicle we were looking for. Upon arriving at the dealership I met Cliff R, He was very friendly and helpful with the vehicle I wanted. He was able to get us the payments we wanted and was very informative throughout the whole buying process. I would greatly recommend anyone looking for a vehicle to consider Landmark Dodge for the best price on your next new vehicle. Darrell W. More
Grant was awesome! :) Grant went out of his way to make sure I got the best loan for me. I feel he went above and beyond. He was very knowledgeable and I felt like he real Grant went out of his way to make sure I got the best loan for me. I feel he went above and beyond. He was very knowledgeable and I felt like he really cared. He was awesome. The customer service he gave was outstanding. Thank you Grant! Love my bright yellow Jeep. My salesman Don was great too. :) Wasn't pushy at all. No pressure. Love that. More
First time there, wont be the last First time at dealership, met Dennis when we arrived. Interested in a Ram half ton. The selection and inventory was awsome, and Dennis took the time First time at dealership, met Dennis when we arrived. Interested in a Ram half ton. The selection and inventory was awsome, and Dennis took the time and showed us all the features in and out of the one we were looking. Never in my past buying experiences have I had someone explain the truck, take the time to show us the bells and whistles, allow us to actually sample the features, and allow us to test drive the vehicle at our own pace. Dennis didnt TELL us about the truck he informed us about it, if that makes sence. Once we chose the one we wanted, the price was great, and they even offered more for our trade than the other Ram dealer we stopped at last week. One of the things my wife did notice before I did was tha admin fee. It was only 49.50 the other Ram dealer wanted 399, for what? The Delivery Manager and Business Manager was pleasent to work with. Dennis then had the truck ready for us by the time were completed all of the financial arrangements, he intoduced us to Steve Morris, his manager, showed us where service and parts were if we ever needed it, and then took the time to sync up our phone to the bluetooth, showed us all the features again, and what was amazing, answered EVERY question and beleive me, we felt so comfortable with the truck when we left, we felt like we have owened it for a while knowing how everything works and functions.. Our thanks to Dennis and all the staff there and we will be back for our next vehicle and reccommend Dennis and Landmark to all our family and friends. More
Wonderful experience Luke and Ryan and the chocolate guy were just great! Thank you for turning a nightmare into a dream!! You guys worked hard for us and we didnt have cr Luke and Ryan and the chocolate guy were just great! Thank you for turning a nightmare into a dream!! You guys worked hard for us and we didnt have credit.... Thank you! More
unbelievably easy I purchased a 2013 Jeep Wrangler , from the time I arrived to when the salesman Jay gave me my keys everyone was so helpful and I love the experience I purchased a 2013 Jeep Wrangler , from the time I arrived to when the salesman Jay gave me my keys everyone was so helpful and I love the experience . Ryan was amazing he got me the payment I wanted . Thank you so much for all the help I will definitely be buying and recommending landmark to all my friends and family . Go see Jay Lawhon he is a great salesman zero pressure . More
Found a replacement for the best car I've ever druven When a drunk driver totaled my convertible I never thought I found a car I loved as much. Luke listened to what I wanted and worked hard to find me s When a drunk driver totaled my convertible I never thought I found a car I loved as much. Luke listened to what I wanted and worked hard to find me something that I liked with what I was willing to pay. Thank you Luke I love my Jeep! More
Great experience, great deal! We were about to drive all the way to Omaha to look at a car. We knew what we wanted and had done the research and made many test drives. Luckily, my We were about to drive all the way to Omaha to look at a car. We knew what we wanted and had done the research and made many test drives. Luckily, my wife saw the Landmark ad so we drove to KC that evening. Mike Xenos promised he'd hold the car for the time it took us to drive in. He met us at the door and we had a pleasant, low-key, no-hard sell test drive. We decided to buy the car. There is always a little drama in the negotiation, but it was just right. By that I mean fair. A fair price for my trade-in, a great price for the car, and a good deal for some financing. Ryan Hurd did the financials. By this time it was getting late but everyone stayed with it and hurried to make it right. Ryan was cheerful and made the "endless" paperwork fun. We jumped in the car to drive it home and soon discovered we didn't know how to start the car! Yikes, has everyone left the building? Fortunately, Mike was still around and told me I would have to keep my foot on the brake when I pushed the start button (new to me). Duh, I felt a little stupid but it quickly went away when I thought of the smart deal I had made. That as a couple of weeks ago and now I'm thinking I'm a genius. :-) Good group of guys, I recommend them. More
Knowledgeable friendly staff Chris Jones was awesome as our salesperson. He knew every detail about every car we test drove (4 different brands and models) and never pressured us Chris Jones was awesome as our salesperson. He knew every detail about every car we test drove (4 different brands and models) and never pressured us to make a decision. He was the best car salesman we have worked with in 37 years of buying and selling cars. Chris ROCKS!!!!!! More
AMAZING. THE BEST DEALERSHIP EXPERIENCE I HAVE EVER HAD. My past two trade-ins have been Ford make vehicles and I have loved them both very much. However I decided to do something different and decided to ch My past two trade-ins have been Ford make vehicles and I have loved them both very much. However I decided to do something different and decided to check out Landmark and see what they had to offer. Little did I know I had wandered into what I will always describe as the BEST dealership experience in my life. My sales rep was Luke. This guy is everything I want in a salesman. I did not feel pressure to buy a car nor did I feel like I was overwhelmed. Luke was very informative and listened to what I wanted and what I was looking for. He worked with me in terms of my price range as well. The fact that he treated me like an actual person and not just someone who could potentially make or break his commission made all the difference. I appreciate how even after I made the decision to purchase the vehicle, he STILL made an effort to reach out to me if I had any questions, comments, or concerns. He is a ROCKSTAR. I also appreciated that while I was waiting to do the paperwork for the financial terms of the vehicle, he sat and talked with me and my girls and was just very pleasant. I have always dreaded going to the dealership and facing the obnoxious salespeople that seem to abide there in abundance, and I am so glad that I was pleasantly surprised how opposite and awesome Luke was at Landmark. YOU WILL NOT REGRET GOING TO SEE HIM, SO DO IT!!! More