
Landmark Dodge Chrysler Jeep
Independence, MO
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453 Reviews of Landmark Dodge Chrysler Jeep
Your People Are Great The best buying experience ever. They were diligent in serving our needs Thank you to Jordan, and Jacob, Their manager Chad, the finance staff, & th The best buying experience ever. They were diligent in serving our needs Thank you to Jordan, and Jacob, Their manager Chad, the finance staff, & the owner for being so pleasant and great people. Jordan and Jacob went over and above to make us feel appreciated and well taken care of as new customers. The finance experience was great and the owner even kept us updated. Thank you all for making us feel like we mattered when we made our purchase. More
Ruben My fiance and I are from a small town where they don't really negotiate off of the MSRP of their vehicles. We called up to this dealership and spoke w My fiance and I are from a small town where they don't really negotiate off of the MSRP of their vehicles. We called up to this dealership and spoke with a sales associate Ruben and explained to him that we live 3 hours away so we wanted the price before we drove up to the dealership. Ruben was very proactive and gave us a price on the vehicle that we wanted. We arrived 15 minutes before they closed on a Saturday and Ruben was very enthusiastic about helping us. He was very personable and we plan on continuing our business with this dealership. Great job guys. More
The best experience With such a busy schedule I typically don't write reviews. However, I had such a great car buying experience with this dealership but I felt obligated With such a busy schedule I typically don't write reviews. However, I had such a great car buying experience with this dealership but I felt obligated to do such. My sales consultant Ruben Jacobs was very professional and considerate of my time . I have to bring my children with me to the dealership and they clung to Ruben. To make a long story short I do not feel as if I was buying a car, I felt as if I was building a new relationship. I would highly recommend this dealership to anyone looking for a great price and great service. More
Worst Dealership I've ever delt with Bought my new ram last year, it had its first detail and when it was done it had been hit by another car, scratches on the hood and down the drivers s Bought my new ram last year, it had its first detail and when it was done it had been hit by another car, scratches on the hood and down the drivers side. They had no clue how it happened and wanted to just repaint that side of truck, it only had 85 miles on it, theres no way they were repainting my new truck. So after 3 weeks of complaing and calling Chrysler they had ordered me a whole new truck. I was greatful they did that but a year and a half has gone by and Lees Summit Dodge has been servicing my truck since landmark messed it up. So i decide to give them another chance because my lower contol arm needs replaced so i take my truck in on 1~16~15 and they had it done by 3pm. I get off work early to get it and once they pull it around for me i noticed a dent and paint on my rear bumper. When i asked the service manager about it, all he could tell me was that Landmark is not responsible for any damage while it sits on the lot. To me thats xxxxxxxx and for that reason i will never go back to them and will not refer anyone to them. So if u decide to buy a car here, always check it over because there not careful with cars when the are working on them. More
Another pleasant buying experience. This is my fourth van purchase from this dealership. I have gone to other dealerships but have always returned to this dealership to make my purchase This is my fourth van purchase from this dealership. I have gone to other dealerships but have always returned to this dealership to make my purchase. This dealership consistently has dependable, friendly and helpful employees and they make every effort to meet the needs of the customer. I would highly recommend this dealership to anyone wanting a very enjoyable vehicle buying experience from people who will "go the extra mile" for your satisfaction. More
Horrible This dealership should not be in business. I have heard the owner Doug Fletcher cuss at employees and customers. The salesmen are a joke, they don't This dealership should not be in business. I have heard the owner Doug Fletcher cuss at employees and customers. The salesmen are a joke, they don't care about what vehicle you're interested in, they will try to sell you anything. They try to hide problems with cars in hopes that you won't notice until after you've bought. They have hundreds of hidden fees that most people will miss. I've never seen a dealer that asks for money before you even start to make a deal. And to top it off, read through the reviews on here, MOST OF THEM ARE WRITTEN BY THE SALESMEN!!!! More
A stress-free car buying experience After searching on the internet for months we were able to find the vehicle we were looking for. Upon arriving at the dealership I met Cliff R, He was After searching on the internet for months we were able to find the vehicle we were looking for. Upon arriving at the dealership I met Cliff R, He was very friendly and helpful with the vehicle I wanted. He was able to get us the payments we wanted and was very informative throughout the whole buying process. I would greatly recommend anyone looking for a vehicle to consider Landmark Dodge for the best price on your next new vehicle. Darrell W. More
Grant was awesome! :) Grant went out of his way to make sure I got the best loan for me. I feel he went above and beyond. He was very knowledgeable and I felt like he real Grant went out of his way to make sure I got the best loan for me. I feel he went above and beyond. He was very knowledgeable and I felt like he really cared. He was awesome. The customer service he gave was outstanding. Thank you Grant! Love my bright yellow Jeep. My salesman Don was great too. :) Wasn't pushy at all. No pressure. Love that. More
First time there, wont be the last First time at dealership, met Dennis when we arrived. Interested in a Ram half ton. The selection and inventory was awsome, and Dennis took the time First time at dealership, met Dennis when we arrived. Interested in a Ram half ton. The selection and inventory was awsome, and Dennis took the time and showed us all the features in and out of the one we were looking. Never in my past buying experiences have I had someone explain the truck, take the time to show us the bells and whistles, allow us to actually sample the features, and allow us to test drive the vehicle at our own pace. Dennis didnt TELL us about the truck he informed us about it, if that makes sence. Once we chose the one we wanted, the price was great, and they even offered more for our trade than the other Ram dealer we stopped at last week. One of the things my wife did notice before I did was tha admin fee. It was only 49.50 the other Ram dealer wanted 399, for what? The Delivery Manager and Business Manager was pleasent to work with. Dennis then had the truck ready for us by the time were completed all of the financial arrangements, he intoduced us to Steve Morris, his manager, showed us where service and parts were if we ever needed it, and then took the time to sync up our phone to the bluetooth, showed us all the features again, and what was amazing, answered EVERY question and beleive me, we felt so comfortable with the truck when we left, we felt like we have owened it for a while knowing how everything works and functions.. Our thanks to Dennis and all the staff there and we will be back for our next vehicle and reccommend Dennis and Landmark to all our family and friends. More
Wonderful experience Luke and Ryan and the chocolate guy were just great! Thank you for turning a nightmare into a dream!! You guys worked hard for us and we didnt have cr Luke and Ryan and the chocolate guy were just great! Thank you for turning a nightmare into a dream!! You guys worked hard for us and we didnt have credit.... Thank you! More