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Landmark Dodge Chrysler Jeep

Independence, MO

3.9
448 Reviews

1900 S Noland Rd

Independence, MO

64055

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448 Reviews of Landmark Dodge Chrysler Jeep

January 06, 2015

Horrible This dealership should not be in business. I have heard the owner Doug Fletcher cuss at employees and customers. The salesmen are a joke, they don't More

by MikeM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doug Fletcher
Jan 20, 2015 -

Landmark Dodge Chrysler Jeep responded

I am so sorry to hear about your impression of our dealership. We take your feedback very seriously, and I would appreciate the opportunity to speak with you directly so I can learn more about your experience. At your earliest convenience, please give me a call so we can work toward a proper resolution. I look forward to hearing from you. Sincerely, Doug Fletcher 816 285 2734

December 30, 2014

A stress-free car buying experience After searching on the internet for months we were able to find the vehicle we were looking for. Upon arriving at the dealership I met Cliff R, He was More

by darrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff Reser
Jan 02, 2015 -

Landmark Dodge Chrysler Jeep responded

Darrell, thank you for taking the time to submit this amazing feedback. We are happy that Cliff was able to deliver friendly, knowledgeable, and efficient customer service. Thank you for your recommendations. We appreciate you continually trusting us with your car buying needs and we hope you enjoy your new vehicle! Don’t forget to LIKE us on Facebook and FOLLOW us on Twitter to take advantage of our exclusive online coupons and discounts! Sincerely, Doug Fletcher

December 08, 2014

Grant was awesome! :) Grant went out of his way to make sure I got the best loan for me. I feel he went above and beyond. He was very knowledgeable and I felt like he real More

by GinaDobson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant, Don
Dec 09, 2014 -

Landmark Dodge Chrysler Jeep responded

Thank you for taking the time to share your thoughts with us. Congratulations on your new Jeep! It does not surprise us that Grant and Don went above and beyond for you; it is just an example of why they are such great assets to our team. Please let us know how we may be able to help next! Sincerely, Doug Fletcher

November 23, 2014

First time there, wont be the last First time at dealership, met Dennis when we arrived. Interested in a Ram half ton. The selection and inventory was awsome, and Dennis took the time More

by midmoden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis, Steve, Mike and Lowell
Nov 24, 2014 -

Landmark Dodge Chrysler Jeep responded

Thanks for taking the time to write this review and congratulations on your purchase! Dennis’ sales excellence is always consistent and I’m glad that your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Please continue to visit us whenever you have questions, and we’ll continue to provide great service! Also, check out our Facebook and Twitter for exclusive deals. Sincerely, Doug Fletcher

November 12, 2014

Wonderful experience Luke and Ryan and the chocolate guy were just great! Thank you for turning a nightmare into a dream!! You guys worked hard for us and we didnt have cr More

by crystalmarie169
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
luke pemburton
Nov 13, 2014 -

Landmark Dodge Chrysler Jeep responded

Thank you for providing us with feedback regarding your recent visit, Crystal! Luke, Ryan and the rest of our team are wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have them. We appreciate all of your kind words and thank you for choosing our dealership. We look forward to seeing you soon. Sincerely, Doug Fletcher

November 03, 2014

unbelievably easy I purchased a 2013 Jeep Wrangler , from the time I arrived to when the salesman Jay gave me my keys everyone was so helpful and I love the experience More

by rhurd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Lawhon
Nov 04, 2014 -

Landmark Dodge Chrysler Jeep responded

Congratulations on your new Jeep Wrangler! It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. We are happy to hear that Jay and Ryan could be so helpful during the whole process. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Doug Fletcher

November 03, 2014

Found a replacement for the best car I've ever druven When a drunk driver totaled my convertible I never thought I found a car I loved as much. Luke listened to what I wanted and worked hard to find me s More

by jessyhugs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke
Nov 04, 2014 -

Landmark Dodge Chrysler Jeep responded

Thanks so much for taking the time to write this review and congratulations on your new Jeep! Luke is great with people and focuses on what the customers’ needs are. He will be pleased to hear about your positive experience. If you have any questions, please come back in to visit! Also, check our Facebook and Twitter pages to stay connected with local events and special promotions. Sincerely, Doug Fletcher

October 22, 2014

Great experience, great deal! We were about to drive all the way to Omaha to look at a car. We knew what we wanted and had done the research and made many test drives. Luckily, my More

by CareyF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Xenos, Ryan Hurd
Oct 23, 2014 -

Landmark Dodge Chrysler Jeep responded

Carey, thank you for taking the time to give us feedback on your latest purchasing experience at Landmark Dodge Chrysler Jeep. We're glad to hear that Mike and Ryan were able to give you a great experience. Thank you for your business and enjoy your new car! Sincerely, Doug Fletcher

October 02, 2014

Knowledgeable friendly staff Chris Jones was awesome as our salesperson. He knew every detail about every car we test drove (4 different brands and models) and never pressured us More

by blane1962
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Jones
Oct 03, 2014 -

Landmark Dodge Chrysler Jeep responded

Thank you for reviewing your time spent with Landmark Dodge Chrysler Jeep. Chris is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Sincerely, Doug Fletcher

September 20, 2014

AMAZING. THE BEST DEALERSHIP EXPERIENCE I HAVE EVER HAD. My past two trade-ins have been Ford make vehicles and I have loved them both very much. However I decided to do something different and decided to ch More

by TODAJONES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke
Sep 22, 2014 -

Landmark Dodge Chrysler Jeep responded

Thank you for this great review! Luke is truly an exceptional employee and we appreciate him for giving you a pleasant shopping experience! Thank you again and be sure to like us on Facebook and follow us on Twitter to get all the good deals! Sincerely, Doug Fletcher

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