Landmark Dodge Chrysler Jeep Ram
Morrow, GA
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I was in the market for a 2014 Jeep Grand Cherokee Overland. I was not happy with my local dealer so went online. I was interacting with several dealers over a week. Rodney Moody was very responsiv Overland. I was not happy with my local dealer so went online. I was interacting with several dealers over a week. Rodney Moody was very responsive and answered all my questions. He was not pushy; very supportive. On the day of my purchase, I visited four other dealers to get a value of my trade; but then went to Landmark to give them the opportunity to beat the deal. Rodney worked with the sales manager to make it work. Rodney is very personable and engaging. We had plenty of time to talk and get to know each other as it took over 2 hours before the finance department saw me (and I was paying cash for the vehicle). That is the only reason I cannot give a five rating for this experience. In addition, the finance manager refused to process the refund on my extended warranty on the old vehicle even though they should have been able to do it. It was a very sour ending to what could have been an outstanding customer service experience. To truly illustrate Rodney's customer focus: As soon as I got back to Athens, I noticed a small paint blemish on the vehicle. Rodney has arranged for this to be repaired at my local Athens dealership vs. me returning to the Landmark dealership. I would highly recommend Rodney Moody and hope that people who view this will ask for him personally when they are in the market for a vehicle. We will certainly go back to him even though he is not local the next time we are looking for a vehicle. More
My experience at Landmark was awesome! Ian was very professional and new the vehical inside/out. I had never experience an salesman to take the time and show me everything that car is equiped to do. professional and new the vehical inside/out. I had never experience an salesman to take the time and show me everything that car is equiped to do. I gave Ian ALL fives because he made me feel that i was in good hands and he took the time to show me everything about the car and was patient because i changed my mind few times on which car i wanted. Overall Ian was very pleasant and easy to talk to. Ian help me make a decision of lifetime very EASY! Thanks Ian:) More
I would personally like to thank Michael Winfree for a job well done. Mike was professional, courteous and dedicated in making my car buying experience easy. The facility is big and beautiful and Mike w job well done. Mike was professional, courteous and dedicated in making my car buying experience easy. The facility is big and beautiful and Mike was nice enough to offer lunch. I will definitely recommend Landmark to any family, friends or co workers looking to buy a vehicle. God bless you Mike, keep up the good work! Thanks Again, Rhonda L. Bourque More
It was my first purchase and it was done with ease and I was treated like a human and not just another customer. Ian and Ernest are two guys who I will recommend to my fellow chefs and customers......GO LAN was treated like a human and not just another customer. Ian and Ernest are two guys who I will recommend to my fellow chefs and customers......GO LANDMARK DODGE!!! More
Carlton and Marcus were both very helpful and friendly during my visit and purchase. I love the vehicle I was sold and glad I dealt with Marcus and Carlton. Their product knowledge was very useful in my d during my visit and purchase. I love the vehicle I was sold and glad I dealt with Marcus and Carlton. Their product knowledge was very useful in my decision making and the overall customer service even after my purchase makes me want to recommend either of these men to anyone looking for quality service and a wholesome experience at Landmark. They make it their business to treat the customers with great courtesy. Thanks Marcus and Carlton I love my new car, I can see my reflection in the carpet! Its just that clean! Thank you! More
Ceesay was an outstanding salesman that eased our anxiety about our purchase. We will definetly be back to make ou future purchase. I am very pleased with my new Jeep Compass. about our purchase. We will definetly be back to make ou future purchase. I am very pleased with my new Jeep Compass. More
Omg Ernest was great, he made my dream come true. Very professional and kind. Ernest treated me with the upmost respect. I had gone to other dealerships that promised they could help me to get out of my professional and kind. Ernest treated me with the upmost respect. I had gone to other dealerships that promised they could help me to get out of my upside down car, needless to say it didn't happen. When Ernest said he could help , of course I didn't believe him , he proved me wrong. I was able to get out of my car with a lower interest rate. Landmark and Ernest is the place to be. More
This visit started out a little rocky, but the dealership did everything they could to make it right. Rodney was wonderful and Mike Wise went above and beyond on working with us on financing. I would STRON did everything they could to make it right. Rodney was wonderful and Mike Wise went above and beyond on working with us on financing. I would STRONGLY recommend these folks and will definitely go back when we start looking for a truck for my husband at the end of the year! More
OMG!! Super friendly guy, super service. when I thought I got a sweet deal they made it even sweeter, by lowering the payments and adding gap insurance with extended warranty. I would definitely recommend th got a sweet deal they made it even sweeter, by lowering the payments and adding gap insurance with extended warranty. I would definitely recommend this campany. More