Landmark Chrysler Jeep

Fantastic! Very quick and efficient service. Myself and my brother have bought several vehicles from this dealership and not only is the sales service great, but the service center service and gr Myself and my brother have bought several vehicles from this dealership and not only is the sales service great, but the service center service and great as well. They are friendly, efficient, and educational. They don't make me feel like they are trying to sell me on things, but being up front with me about things that need done. Would definitely recommend this dealership and service department to other people (as I already have). More

Maintenance of my new jeep I came in for the maintenance of my brand new jeep and making sure it will be ready for the winter months.i received an excellent service . Thank you! I came in for the maintenance of my brand new jeep and making sure it will be ready for the winter months.i received an excellent service . Thank you! More

Old school professionalism and respect I have always been treated very well by my salesman Michael Sweet and the General Sales Manager Jeff Hutchinson. If you need a vehicle sees these gen I have always been treated very well by my salesman Michael Sweet and the General Sales Manager Jeff Hutchinson. If you need a vehicle sees these gentlemen! Service without the pressure of making a sale. They have looked for vehicles for me even if I don't end up buying from them...which was only once. Also, the service after the sale is always there. I would recommend them without hesitation. I consider them old school...professional, respectful, doing what is right. More

Easy and no hassles Dealing online with Shane Dalton made the whole transaction seamless. I would recommend Shane and Landmark to anyone. He took the time to explain all Dealing online with Shane Dalton made the whole transaction seamless. I would recommend Shane and Landmark to anyone. He took the time to explain all the features in the vehicle and even set up the Bluetooth. More

Trade-in The staff was very helpful. Brian and Mel in the service department. Kim K. in sales and Rob in finance. all were very nice. I traded my vehicle and I The staff was very helpful. Brian and Mel in the service department. Kim K. in sales and Rob in finance. all were very nice. I traded my vehicle and I hope the good service will continue. More

Love my car...Gary Pate takes good care of customers! I absolutely love my lil fiat! I was devastated when my last car purchase, 2010 Suzuki SX4, also purchased at Landmark, was deemed a total loss, and I absolutely love my lil fiat! I was devastated when my last car purchase, 2010 Suzuki SX4, also purchased at Landmark, was deemed a total loss, and I was faced with a new car purchase. However, I found the perfect lil car to meet my needs! Gary Pate really listens, and he makes sure customers needs are met. Have an issue? Just ask Gary...he will follow through until he makes sure you are satisfied! I will recommend Lamdmark...and Gary Pate, to anyone wanting a new car! More

Go elsewhere Bought a 2016 Jeep 6,000 miles ago. Salesman wanted to know how much I wanted to spend per month, which is a whole lot different than what I wanted t Bought a 2016 Jeep 6,000 miles ago. Salesman wanted to know how much I wanted to spend per month, which is a whole lot different than what I wanted to spend for the vehicle (advertised price). Deal took hours. Never got a straight answer. Went to the "money man", who wanted to sell me an extended warranty, road insurance, glass treatment, etc. Had a nifty computer built into the top of his desk where you could sign up for these options. Problem was - I saw the the agreement page (to sign) but never saw the "fine print" in multi-page agreements. In all fairness, probably could have done so if I asked. Problem was - I already had road insurance (towing, etc.) from AAA, which was less expensive, had the same perks, and and covered my entire family for a few bucks more. On closer inspection, the "add-on" for key lockout was valid only if the dealership gave me a spare key (which they didn't when I bought my vehicle or brought it back to have a hitch installed for $600+). Today, I called to schedule my first oil change. Got the main "switchboard" for Landmark, which forwarded me to the Landmark Ford (not Jeep) dealership. Didn't know that at the time, so spent time scheduling an appointment only to find out I was at the wrong place. They forwarded me to service dept at Jeep-Chrysler, which had apparently left for the day. Based on my experience so far, I'd say they deserve the single star I gave them (at best) and I'd recommend another dealership if you think your hard-earned money is worth something at Landmark Jeep Chrysler. Best deal I got was 2 free oil changes - which I' plan to collect on - some day. More

Air Conditioning issue The service manager Brian was very helpful and even though our issue was only intermittent he followed thru and never gave up until they were able to The service manager Brian was very helpful and even though our issue was only intermittent he followed thru and never gave up until they were able to correct. More

Third experience Once again Landmark.has proven that.it is the premier dealership in central Illinois. The. Innovative use of technology in the preparation of documen Once again Landmark.has proven that.it is the premier dealership in central Illinois. The. Innovative use of technology in the preparation of documentation is truly noteworthy. The salesman has outstanding knowledge of Chrysler products and is very effective in the art of closing the deal. More

Always a pleasure to visit Landmark Jeep Most professional auto dealer that I know of. The service and sales departments are a pleasure to work with. Everyone in the facility tries to be a Most professional auto dealer that I know of. The service and sales departments are a pleasure to work with. Everyone in the facility tries to be accommodating. More