Landmark Atlanta Chrysler Dodge Jeep RAM

Customer service was great. Helped get out of a bad situation and in to a great one! Helped get out of a bad situation and in to a great one! More

I had an excellent experience with this dealership after following up regarding one of their online sales. My salesperson, Andrew Smith, was pleasant and very knowledgeable, and he was ready to walk me thro following up regarding one of their online sales. My salesperson, Andrew Smith, was pleasant and very knowledgeable, and he was ready to walk me through everything about the vehicle and the buying process. Excellent service from the financing department, who really helped to explain all the available options to make an informed decision. I really enjoyed the process and would return for business in the future. More

Taylor at landmark made sure I got the jeep I wanted. I wanted a specific color blue jeep and Taylor made it happen. Thank you Taylor. I love my jeep Valerie I wanted a specific color blue jeep and Taylor made it happen. Thank you Taylor. I love my jeep Valerie More

Great experience overall; financing took a little longer than expected. The sales force; including management were very friendly and professional. Thanks, Charles than expected. The sales force; including management were very friendly and professional. Thanks, Charles More

Awful experience - similar to other reviews here (which I should have read), I bought a truck from this dealership and have had it for 7.5 months, almost 2 of which have been in service. Not only have I had should have read), I bought a truck from this dealership and have had it for 7.5 months, almost 2 of which have been in service. Not only have I had repeated issues with my car, the lack of clarity in service and clear bull-rush sales tactics to try and get customers to buy cars is insurmountable. For example, I noticed something was off on the truck on the lot when test driving, told the salesman I needed that fix in writing to ensure it was addressed. He assured me it would be fixed in 48-72 hours. They had my car for 7 weeks…and only after repeated calls daily did they finally provide any details. Now fast forward 7 months later on a truck with less than 35k miles on it - the engine won’t start so I get it towed in. They tell me everything is covered under warranty, then proceed to hold the car for days, provide little to no updates without me calling repeatedly. I was then asked to approve a diagnostics charge of $190 to determine whether there was something else causing the car to fail when starting. Ok. Then, I get told the following day there is no diagnostics and I am getting asked again to approve another $190 diagnostic, doubling what they’re charging me with zero result and when asking to speak to a manager (nearly 5 times), one never called back. I ended up just picking up my truck without getting it fixed due to frustration. Horrible experience. More

They had my vehicle in service for a month (Dropped off Dec 20). I've been calling, emailing and texting for updates. I was told they never reached out and gave an estimate because I had warranty coverage. Dec 20). I've been calling, emailing and texting for updates. I was told they never reached out and gave an estimate because I had warranty coverage. I asked if they called the warranty people at any point and they said no. I think reasonable to ask you to call and update people. At no point was I given a $700 estimate until yesterday. I've spent nearly $1,000 in rentals over the past month. I could have just paid the 700.00. The manager then says they would never ask a customer to pay for a warranty covered part. I asked what are my options because I need my car and it's been a month. He replies: Pay for the repair or come pick it up as is. They kept my vehicle the whole time, did not work on it or order parts or even provide me an estimate or repair cost. All to just say just come get it, never an apology, never they'll reach out and try to fix it. Needless to say I went and got it next day. If you don't want to work on something just say it. Don't waste peoples time and money. More

From the salesman, Taylor, to every step of the process it was very efficient and friendly. Will purchase again from them. it was very efficient and friendly. Will purchase again from them. More

From top to bottom everyone was great! Really worked as a team to make it a good experience for us. Really worked as a team to make it a good experience for us. More

Very good experience with the purchase of a new vehicle. My sales consultant Francisco walked me through the process and did follow up. My sales consultant Francisco walked me through the process and did follow up. More

Me, my husband and my baby went the last day of the year and never felt rushed, always asking good questions to ensure we got the right car. I mentioned I went with my baby because everyone was ok with him and never felt rushed, always asking good questions to ensure we got the right car. I mentioned I went with my baby because everyone was ok with him around, buying a car is not an easy decision and having to go with the baby can be scary but everyone has very attentive and never made us feel weird cause we were with the baby, we spend most of the day there and went home with a brand new car . Egor was very helpful, the entire team was wonderful, Sam the manager everyone ! More