Landers Toyota NWA - Service Center

Pleasant experience While no one looks forward to having their car serviced, Service Adviser Don Joiner makes it almost enjoyable. He is interested in your problem and sh While no one looks forward to having their car serviced, Service Adviser Don Joiner makes it almost enjoyable. He is interested in your problem and shows it, is courteous, knowledgeable, and knows his job. Toyota and the public is fortunate to have personnel like Don. More

Service was great Timothy Doran was perfect. My regular service guy had left sometime back and I was a little skeptical about finding another one as good as he was but Timothy Doran was perfect. My regular service guy had left sometime back and I was a little skeptical about finding another one as good as he was but Tim did the job. Polite and attentive to my needs and wants. Called me to keep me informed and to ask me a couple of questions. I appreciated that. Could not have asked for a better experience! More

Excellent and quick It is always quality and friendly with a clean environment. The service representative explained in detail to work performed and any future problems It is always quality and friendly with a clean environment. The service representative explained in detail to work performed and any future problems that I should be monitor and watch. More

Came to get my Toyota Camry serviced Tim in the service department is always so nice and pleasant. I always go to him because he has been so nice each time I come for service work. Tim is Tim in the service department is always so nice and pleasant. I always go to him because he has been so nice each time I come for service work. Tim is definitely an asset to this business. More

Vehicle Key Service Purchased a 2012 Toyota Sienna which only had Valet Keys. Toyota NWA provide free labor to rekey the new keys and key fob that I purchased and provide Purchased a 2012 Toyota Sienna which only had Valet Keys. Toyota NWA provide free labor to rekey the new keys and key fob that I purchased and provided my family with free shuttle to local establishment during the wait. More

George at Toyota NWA When we have our car serviced we always go to George Rameriz at Toyota of NWA. He is absolutely wonderful to deal with. Always eager to make sure we a When we have our car serviced we always go to George Rameriz at Toyota of NWA. He is absolutely wonderful to deal with. Always eager to make sure we are satisfied with our service. He is the best. More

The BEST Don Joiner does everything to help me not get lost in the maintenance shuffle of buying a used car.. Especially when I break it myself.. He helped wit Don Joiner does everything to help me not get lost in the maintenance shuffle of buying a used car.. Especially when I break it myself.. He helped with all the ins and outs of insurance and helped me get a fair price for all the work that had to be done. Thanks Don!! More

A REHRESHING PLACE The dealership's customer friendly environment was a pleasant surprise. The service managers are by far the greatest asset and effectively monitor al The dealership's customer friendly environment was a pleasant surprise. The service managers are by far the greatest asset and effectively monitor all forms of service as if you're their only customer. However, we experienced gaps in service as some over zealous garage personnel were in a hurry or careless and made mistakes. To correct matters, we had to have several follow-up visits...a bit frustrating. The dealership's facilities are equal to Toyota's product line in quality, technology, engineering, and design. More

Awesome Service Experience My agent, George Ramirez, informed me of the services to be performed on my car and how long it would take. My car service was completed on time just My agent, George Ramirez, informed me of the services to be performed on my car and how long it would take. My car service was completed on time just as Mr. Ramirez promised. He discussed the service and answered all my questions in a professional and courteous manner. I appreciated him not talking down to me just because I was a women. More

Exellent Service Department Gentleman that checked me in and out was quick and knowledgeable. He went over the how the complimentary service went and let me know that all was gr Gentleman that checked me in and out was quick and knowledgeable. He went over the how the complimentary service went and let me know that all was great. This dealership is always on time and I recommend them to all my friends for either sales or service. More