Landers Toyota NWA

Frank Klimeck the Service Writer has always been very friendly and upbeat and patient in explaining needed work to be done to vehicle. He has gone above and beyone the call of duty in assisting with get friendly and upbeat and patient in explaining needed work to be done to vehicle. He has gone above and beyone the call of duty in assisting with getting paper work together for rebates--for example the "Extended Life Tire Program". I have never had any problems with the mechanical work done to my vehicle--very grateful to the hard working mechanics!!!! Everyone working there that I have had contact with has been kind and professional--making you feel welcome. I am very grateful to all the hard working folks at Toyota of NW Arkansas!!!! More

We have bought two Toyotas, a 2008 Avalon and now a 2010 Rav4. We have been very happy with the service from NWA Toyota and especially with the friendliness and cooperation with the employees at the dealers Rav4. We have been very happy with the service from NWA Toyota and especially with the friendliness and cooperation with the employees at the dealership. They have always been very helpful to us. We would highly recommend Toyota and this particular dealership to all of our friends. More

I shopped hard and they were significantly the best price. After the sale, one question came up and they resolved it above and beyond my expectations. We definitely plan to buy there again for our ne price. After the sale, one question came up and they resolved it above and beyond my expectations. We definitely plan to buy there again for our next car. Through the entire process everyone there was fantastic.....and I do like the Starbuck's coffee and snacks that are apparently always there, while I waited for my accessories to be installed. More

I had a wonderful experience working with EJ on my deal. He was completely knowledgeable and very, very pleasant. I have and will in the future recommend him to anyone. Everyone at this dealership complete He was completely knowledgeable and very, very pleasant. I have and will in the future recommend him to anyone. Everyone at this dealership completely helpful and pleasant. Great customer service! More

I recommend this dealership because of the professionalism of the entire team from the Sales Manager, Brian, the salesperson, Robert and to the service department run by Frank. I have never h professionalism of the entire team from the Sales Manager, Brian, the salesperson, Robert and to the service department run by Frank. I have never had an issue that they did not immediately take care of. This is the third car I have purchased in the last two years and have been totally satisfied with all three. I prepaid on the regular service and you do not need an appointment and I am never waiting for more than 30 minutes. I did not feel pressured by the salesperson and he was very professional. Now I call ahead to Robert to set an appointment with what I am looking for. He knows from the previous purchases what I want in a car so we don't have to spend a lot of time going over the small details. I appreciate the personalized service. They make sure you get to know the people in the dealership on a personal basis so you can go to anyone for an answer. Customer service is very much practiced here. More

we had a very good experience at this dealership. they treat you like family, and i would recommend them to anyone. they try to please you.i would like to thank them for being so nice. if you ever need a treat you like family, and i would recommend them to anyone. they try to please you.i would like to thank them for being so nice. if you ever need a new or used car, just call northwest toyota of northwest arkansas More

Bought my Toyota from the place three years ago, have not had a problem yet just routine oil, rotate, and occasional balance.... Took road trip to Colorado and broke axle @ 12,000 Feet.... Was able to not on had a problem yet just routine oil, rotate, and occasional balance.... Took road trip to Colorado and broke axle @ 12,000 Feet.... Was able to not only reach someone via cell and have consult with Technicican to establish drivability but also was given numbers to closest dealerships to verify drivability.... Went to the one in Durnago (do not ever go there seriously it is a a joke) then to Farmington NM (those guys are great).... Was able to drive home to NWA, and dropped it off Monday..... Was able to utilize a loaner.... got a call Thursday letting me know everything was fixed and there were no charges.... Warranty covered, drives like a new car..... These guys rock I can not say enough nice things they have always taken care of anything myself or my wife needed even when we are 1,000 miles away..... More

We were sent home with a Ford Edge after we told them our credit was not perfect. 3 weeks later they came to get it because my daughter didn't make enough after we got a co-signer with perfect credit. They l credit was not perfect. 3 weeks later they came to get it because my daughter didn't make enough after we got a co-signer with perfect credit. They lie when they say no credit bad credit! They are very disorganized! I would not recommend them to anyone plus the bbb not not recognized them in good standing! More