Landers Toyota NWA

I called early in the morning to see if I could get my 60,000 mile service and a loaner because I had an appt I had to go to. Frank was ready for me when I got there, told me to keep the loaner as long a 60,000 mile service and a loaner because I had an appt I had to go to. Frank was ready for me when I got there, told me to keep the loaner as long as I needed. Car was ready when I got there except for detailing. They detailed it for me and the car looks great. We bought both of our Toyotas at the Fayetteville dealership, but once NWA opened and we tried it for service, they will get all of our business. They are great. I have seen Frank several times and he is always nice, friendly, and professional. More

I was well informed and advised on the cost of work and length of time estimated to service my car. I had a basic 30K mile check up and oil change. I always appreciate the service work Toyota does for me length of time estimated to service my car. I had a basic 30K mile check up and oil change. I always appreciate the service work Toyota does for me on my 2 vehicles. I also enjoy the coffee/ sodas available to customers. More

This is my 4th 4Runner and 6th Toyota. It was hands-down the best buying experience I've ever had. I drove over 300 miles because they had the color and options on the vehicle I wanted. They will be at the the best buying experience I've ever had. I drove over 300 miles because they had the color and options on the vehicle I wanted. They will be at the top of my list (even with the drive) the next time I buy a Toyota. Brian Garrett and everyone else involved in the purchase were simply outstanding. More

I WENT TO NWA TOYOTA EXPECTING TO DO BATTLE AND HAVE HASSLES OVER BUYING A NEW CAR.IT SEEMS THAT ALL CAR DEALERSHIPS SAY WE CARE WE WILL WORK WITH YOU AND THERE WILL BE NO HIGH PRESSURE SALES STRATEGY,B HASSLES OVER BUYING A NEW CAR.IT SEEMS THAT ALL CAR DEALERSHIPS SAY WE CARE WE WILL WORK WITH YOU AND THERE WILL BE NO HIGH PRESSURE SALES STRATEGY,BUT 90% OF THE TIME THAT IS CACA. WHAT I FOUND AT NWA WAS A REFRESHING,FRIENDLY CAN I HELP ATTITUDE.THE SALES FOLKS ALL THE WAY TO THE MANAGERS HAD A DEGREE OF HUMILITY THAT BUT YOU AT EASE MADE YOU FEEL WELCOME AND THAT THEY WHERE NO BETTER THAN YOU. I BOUGHT A DEMO CAMERY,THEY GAVE ME BONUSES AND MADE ME AWARE OF SOME DINGS AND PAINT PEEL THAT I HAD NOT SEEN,YEP FIXED IT. SO YOU ASK WHY, GOOD PEOPLE,INTEGRITY,HONESTY AND THEY ARE NOT OUT TO SREW YOU.I WOULD AND HAVE ENCOURAGED OTHERS TO BUY YOUR NEW OR USED TOYOTA FROM THESE GOOD FOLKS. JOE HIGGINBOTTOM More

sales,service,warranty,quality=satisfaction richard is a sales,service,warranty,quality=satisfaction richard is a very nice and tried his best. stayed n communication the whole time till we got a deal worke sales,service,warranty,quality=satisfaction richard is a very nice and tried his best. stayed n communication the whole time till we got a deal worked out. two thumbs up i will send everyone of my friends to toyota of nwa josh goodnight More

I have been using Toyota of NWA for over a year now and would recommend their service department to anyone! I always have a wonderful experience with excellent customer service and there is generally not a would recommend their service department to anyone! I always have a wonderful experience with excellent customer service and there is generally not a long wait! I recently took my car in to have a tire replaced and my tire was under a warranty. Clint called about the warranty and found out that they were only going to cover $9.50 and of the new tire. Rather than make me go through the hassel of paperwork and calling for my $9.50, he just took $9.50 off the cost of a new tire and called it a day! Any place that is willing to save me time and/or money has me as a customer for life! Thanks Clint! More

I was disappointed to discover that an ad I had heard on the radio was no longer current. I was especially disappointed because I had called just the day BEFORE to see if they still offered the discounted the radio was no longer current. I was especially disappointed because I had called just the day BEFORE to see if they still offered the discounted rate and I was told that YES, the offer was still valid. I arrived to discover that the "special" had actually expired a couple of weeks ago and I had been misinformed on the phone. However, Brooke was very quick to step in and honor the discount price. I was very impressed with her efforts to please a customer! Good customer service is so rare these days--I will definitately return to this dealer and to Brooke! :) Sincerely, Carol Davis More

I live in Little Rock, but shopped state wide when it came time for me to purchase a new vehicle. I found Toyota of NWA "far" superior in product knowledge, customer interaction, follow up and commitmen came time for me to purchase a new vehicle. I found Toyota of NWA "far" superior in product knowledge, customer interaction, follow up and commitment to satisfaction. They ensured I understood all options they had available, different models/features that might fit my needs and what delivery and timing choices I had. I bought from them and they are 200 miles away. I would buy from them if they were 2000 miles away. More

I had great service and all of my questions were answered. I would return again and tell others to go there for service. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! answered. I would return again and tell others to go there for service. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

By far, our sales person EJ was the most helpful car salesman we've dealt with. Even if we had unreasonable demands, he met them or at least tried to work with us. He got us a great price on both vehicl salesman we've dealt with. Even if we had unreasonable demands, he met them or at least tried to work with us. He got us a great price on both vehicles we purchased as well as fantastic customer service during and after! More