Landers Toyota NWA

Everyone at dealership is excellent and takes car of our family's cars. We trust them and depend on them for our automotive care. We have three toyota vehciles and have been patrons of the dealership sinc family's cars. We trust them and depend on them for our automotive care. We have three toyota vehciles and have been patrons of the dealership since it opened. Repairs are reasonable and service is quick and coureous. More

WENT TO TOYOTA OF NWA TO BY A NEW 4X4 TRUCK. WHEN I ARRIVED MATT COME TO ME TO HELP. I EXPLAINED WHAT I WANTED AND MATT SHOWED ME A NEW TUNDRA. AFTER MATT GAVE ME A WALK THREW AND LET ME DO A TEST DRIV ARRIVED MATT COME TO ME TO HELP. I EXPLAINED WHAT I WANTED AND MATT SHOWED ME A NEW TUNDRA. AFTER MATT GAVE ME A WALK THREW AND LET ME DO A TEST DRIVE I NEW IT WAS THE TRUCK FOR ME.WE STARTED THE FINACE PART BUT I HAD A TRUCK THAT I WAS UPSIDE DOWN IN IT. TOOK SOME TIME BUT WE COME UP WITH A DEAL WE BOTH COULD LIVE WITH. SINCE THE SALE MATT HAS CALLED TO MAKE SURE THAT EVERY THING IS OK. HE ALSO GAVE ME HIS CELL PHONE NUMBER IN CASE I HAD ANY PROBLEMS. TALK ABOUT SERVICE. I WOULD REFER ANYONE TO MATT, BUT IN SAYING THAT I WATCHED OTHER POEPLE AT THE DEALER AND I DONT THINK YOU CAN GO WRONG WITH ANY OF THEM. More

I gave Toyota of NWA the rating I did because I believe them to be overall great. All the criteria given to rate were as I checked, "Great". I have purchased many autos since my first way back in the '50s. them to be overall great. All the criteria given to rate were as I checked, "Great". I have purchased many autos since my first way back in the '50s. Car buying has really changed since then, mostly for the worse for a buyers perspective. I typically feel like I am going through a "gauntlet" when shopping and purchasing. Not until my experience with Toyota of NWA has this feeling changed. We moved to the area only last January and was not familiar with any of the dealers. My wife took her 4Runner in for maintenance and came back with a very5 pleasant story. I didn't pay much attention until time to trade. My first surprise came when I called the dealership to check open hours etc, and none other than the manager answered the phone rather than the expected computer or "out of town" voice, with calling directions and a message. We first met Brian Garrett who took us around and discussed different options.His manner was just perfect. I really liked the way he `was sure to not be offensive. I could tell he was consciously aware of us being comfortable with what was going on, and getting the answers to our questions. Brian is an asset to the dealership. Other personnel assisted and also cared about our transaction. We have nothing but good to say about everyone there. That must mean the manager as well as he is the reason these particular employees are there. This dealership deserves a good rating because they earn it. More

We found the NWA Toyota dealership met or exceeded our expectations for our latest car buying experience. We found this dealership to be the best of the four visited in NW Arkansas and SW MO. Very clean, expectations for our latest car buying experience. We found this dealership to be the best of the four visited in NW Arkansas and SW MO. Very clean, conveniently located, amble inventory, and great/knowledgeable staff throughout the organization. Brian Garrett was our salesman. I found him to be pleasant, knowledgeable, professional and helpful in answering all of our questions during the process. Unlike previous experiences with other dealers, he was not pushy or your general "car salesman" type. Mr Garrett has contacted us on several times since our purchase to see if we were satisfied with our purchase, if we had any questions or problems. A simple action that is not always done by other dealers yet appreciated by the buyer. Since our purchase, I have not had any problems with the auto but the dealership has been very helpful and professional in my limited dealings with the service department for routine maintenance. I'm sure that is a strong indication of what I can expect when I do have a problem. I would highly recommend Mr Garrett and this dealership to anyone. More

I always come to this dealer ship for all of my auto service needs. Its in a great location and always has friendly service. Frank Klimek is the reason that I choose to come to this location over all of service needs. Its in a great location and always has friendly service. Frank Klimek is the reason that I choose to come to this location over all of the rest. He always is honest and provides quick and excellent service. More

My Sales person Lynsi Graham was great. i was purchasing My Sales person Lynsi Graham was great. i was purchasing from out of sate and she did everything in her power to make me confident of my purchase inc My Sales person Lynsi Graham was great. i was purchasing from out of sate and she did everything in her power to make me confident of my purchase including emailing me several photos of every possible angle of the truck. When i flew in to collect the new purchase she even met me at the airport and drove me to the dealer I am very happy with my sales person an would recommend her to anyone. More

I had already visited 3 other dealerships in the area and I had already visited 3 other dealerships in the area and dealt with pushy salesman who gave the impression that all they wanted was to make a buck. I had already visited 3 other dealerships in the area and dealt with pushy salesman who gave the impression that all they wanted was to make a buck. When my male companion wanted to take me to Toyota of NW AR I was reluctant to go, I AM SO HAPPY THAT I WENT!!! Brian was attentive to our needs. He went above and beyond to find a car in the lot that fit the description of what I was looking for. Brian asked us to go inside and he offered us a drink and was pleasant instead of pushy. Along with his manager, Brian worked out a deal with me that fit my budget. I will recommend this dealership to anyone looking for a great car, a great deal and a great salesman!! More

lynsi graham was excellent. she was never pushy and listened to my needs and preferrences then did her best to find exactly what i was looking for. she succeded in finding the truck that was meant for listened to my needs and preferrences then did her best to find exactly what i was looking for. she succeded in finding the truck that was meant for me with the right price! thank you so much lynsi and the rest of the staff at toyota of nwa for a pleasant buying experience! i will return in the future and reccommend others to your service. sincerely phil More

Very helpful, friendly and great to work with. All of the people at the dealership are very knowledgeable about all their products. I have been very happy with the service department with follow up services. people at the dealership are very knowledgeable about all their products. I have been very happy with the service department with follow up services. Brian is always available to answer any questions I have about my new Venza. More

My salesman was very helpful and knowledgeable about inventory. He went above and beyond to help me find a car that was suited to my needs. He made me feel comfortable with the car buying process. As su inventory. He went above and beyond to help me find a car that was suited to my needs. He made me feel comfortable with the car buying process. As such, I'm very satisfied with my purchase. Thanks! More