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Landers McLarty Nissan of Huntsville - Service Center

Huntsville, AL

3.9
103 Reviews

103 Reviews of Landers McLarty Nissan of Huntsville - Service Center

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April 11, 2021

Service at this dealership has declined the past few years and service manager may be suffering burn out. Will be taking my cars elsewhere for maintenance. More

by Okey
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Bill Mashburn
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Landers McLarty Nissan of Huntsville responded

We are sorry to hear that you are not happy with you experience with us and would love the opportunity to gather more details about your visits so we may address your concerns in hopes to regain your trust and confidence back with our Company. Please reach out to Bill Mashburn at 256-837-5752.

April 04, 2021

Austin consistently provides top tier customer service and ensures the our experience with the service department is smooth. We appreciate Austin's pleasant demeanor and try to request him every time we c More

by GW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Ward
Apr 07, 2021 -

Landers McLarty Nissan of Huntsville responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 26, 2021

Devon was very professional and courteous and very informative. A pleasure to deal with. I would recommend Devon to anyone who ask. Excellent representative of the Nissan name. More

by Carlagood1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Richardson
May 03, 2021 -

Landers McLarty Nissan of Huntsville responded

We really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

February 08, 2021

I was hesitant to return to the dealer for my first maintenance needs. Bailey was quick, easy going, and eased my concerns. Will definitely return. All others friendly as well. More

by B. Bell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailey Waite
Feb 20, 2021 -

Landers McLarty Nissan of Huntsville responded

Thank you for taking the time to let us know about your experience. We are happy to hear that Bailey took great care of you. If you need anything, please do not hesitate to let us know. We look forward to your next visit.

February 05, 2021

Service was very cordial, yet thorough and professional. Everything was well taken care of including arrangements for transportation while the car was in service. Very impressed. More

by Detective_Nic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Richardson
Feb 11, 2021 -

Landers McLarty Nissan of Huntsville responded

Please let us know if there is anything else we can do for you. We look forward to your next visit.

January 30, 2021

Devon is very good at what he does. He is always a straight shooter with me and I feel like he takes my interests into consideration. He has given me options and good advice. I have come to trust him More

by LRodZilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Richardson
Feb 02, 2021 -

Landers McLarty Nissan of Huntsville responded

We really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 28, 2021

Unprofessional! When I didn’t want services from Nissan and didn’t want to hear the spill again he was upset slammed the pen down for me to sign and snatched my card from my hand. Been in customer service More

by jamied31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Sparkman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon Richardson
December 31, 2020

We recently purchased a 2019 Nissan nv3500 sv passenger van. We've been to the service department twice, Austin Ward was our service advisor and he was absolutely AMAZING! What would have been a headache f More

by Joan Khadka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Ward
Jan 06, 2021 -

Landers McLarty Nissan of Huntsville responded

Joan, we're happy you found our staff to be so supportive during your experience here at Landers McLarty Nissan. Please don't hesitate to reach out to us if there's anything more we can do!

December 24, 2020

Bailey has been very helpful on my visits to the Nissan dealership. I plan to ask for him every time I go into the dealership. More

by Bill T Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailey Waite
Jan 06, 2021 -

Landers McLarty Nissan of Huntsville responded

Thank you Bill for allowing us take care of your recent service needs and your review. We look forward to your next visit with us.

December 18, 2020

Simply: He delivered what he stated. Enough said!! In this time it a few that I can say that his word is his bound. Too all cannot do so! More

by cmathismat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Richardson
Dec 24, 2020 -

Landers McLarty Nissan of Huntsville responded

We're happy you found our staff to be so supportive during your experience here at Landers McLarty Nissan. Please don't hesitate to reach out to us if there's anything more we can do!

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