Landers McLarty Nissan of Huntsville

onr rude group of people! We bought a 2017 Altima. The salesman lied to my husband when we asked if the car we started to buy had been wrecked he said no, so I took the car to We bought a 2017 Altima. The salesman lied to my husband when we asked if the car we started to buy had been wrecked he said no, so I took the car to get checked and yes the car had been wrecked 3 times all major. That's how we ended up getting a new car. Brent was rude of the rudest. It all came to him being rude because we didn't want to purchase a gap insurance plan from him that was a total rip off. To tell someone that their making no sense because their being smart with their money. With my father being in finance I mean really did you think you were going to rip us off!!! Will never buy anything else from them. I could go on and on. The staff don't work as a team. They only wanna work with their on culture I mean it was a bad car buying experience. 2017 More

New car I got a 2017 Nissan Sentra which I love I appreciate the salesman working with me I know that I was very difficult and I think him so much .... for no I got a 2017 Nissan Sentra which I love I appreciate the salesman working with me I know that I was very difficult and I think him so much .... for not walking a way....💜💚💙💛 More

Great Experience. We had a great experience with Sheritha. She made the whole experience fun. We laughed the whole day. We would definitely recommend Sheritha, she is a We had a great experience with Sheritha. She made the whole experience fun. We laughed the whole day. We would definitely recommend Sheritha, she is a real asset to Landers-McLarty. More

Outstanding Service Another outstanding oil change experience!! Mr. Garcia was awesome as usual!! I would never take my Jeep anywhere else for service!! Thank you to ever Another outstanding oil change experience!! Mr. Garcia was awesome as usual!! I would never take my Jeep anywhere else for service!! Thank you to everyone there!! More

Lackluster performance I had no intention of buying a new vehicle the day that I drove on to the lot, but there was a special event going on, and I ended up speaking with on I had no intention of buying a new vehicle the day that I drove on to the lot, but there was a special event going on, and I ended up speaking with one of the special sales people (Wendy) that was there for the event. After sitting in the showroom for multiple hours, I went home that evening with assurance that the vehicle I was looking at would be mine come the following Monday since it was a Saturday evening when I arrived. After waiting nearly all day on Monday, I ended up having to speak with multiple finance managers and reiterate to them that other than the money that I had already put down, I was unable to bring anything else to the table. I was then questioned multiple times to see if I could bring three different amounts, and again told them that it wasn't an option and that the deal would either be made on the terms already agreed too, or it would need to be terminated. A couple of hours later, I got a call stating that the deal was finalized and that I could come pick up my new to me vehicle when I got off work. Mind you, I was unable to test drive the vehicle on the day that I looked at it because a mechanic had locked the keys in his tool box and went home. When I arrived that evening after work, the truck was sitting on the front lot, but it had not been cleaned up and the window switch didn't work. I was told that the window switch was on order and that I would receive a call to set up and appointment to have it installed when it came in. After three days, I called to check on the status of the order and was told it was still on order, and very rudely told that I would receive a call when it arrived. I have worked in an automotive service department before and knew that it shouldn't take that long to receive the parts, so I called the sister dealership that sold the brand of vehicle I bought and was told that the part was most likely in stock with them. I felt I had been lied to by the Nissan rep at this point. After waiting all day today to hear from someone, I called back to the dealership to check again on the status and was told the part was sitting on a shelf in the parts department waiting to be put on, but they didn't know who to contact because it just had a vin number attached. In my opinion, this shows a lack of communication between departments, which leads to a very unprofessional feel. All around, it wasn't a very good experience, but they were able to work with me on getting into an upgraded vehicle for my family, so I can't fault them on that. More