Landers McLarty Dodge Chrysler Jeep Ram - Service Center

Customer Service Great customer Service! Derek and the team have been helpful and friendly every time I’ve been up there. We have two Jeeps and both will continue to Great customer Service! Derek and the team have been helpful and friendly every time I’ve been up there. We have two Jeeps and both will continue to go there for our work. Thanks! If you are buying one though. Ask for Willie! More

Excellent Service Ron is amazing. I had a Grand Cherokee that had an issue and Ron took great pride is trying to find the issue and always kept me informed of the stat Ron is amazing. I had a Grand Cherokee that had an issue and Ron took great pride is trying to find the issue and always kept me informed of the status. He really cared about me and getting my car fixed and there are not many people nor car dealerships that really take that pride in their work in more! Thank you Ron for being so diligent and amazing! Landers McLarty has an amazing employee in you! More

Not Always Perfect, but Customer Sewrvice makes up for it I have had my Jeep in the service department several times. 95% of the time everything goes fine, from oil changes to warranty repair work to lift wor I have had my Jeep in the service department several times. 95% of the time everything goes fine, from oil changes to warranty repair work to lift work etc etc. In the 5% time that it isn't perfect, Derek Smith goes out of his way to "fix" it or make sure I am happy all together. At the time when I am frustrated about it, of course I do not see it that way, but in the end I am more than taking care of by Derek and everyone else at LMDCJ. With that, there is no where else I take my Jeeps to other than them. Heck I haven't ever in my life been anywhere that doesn't make some kind of a mistake, but their customer service is above all and more than makes up for it. More

4 weeks and I still don't have my truck fixed After putting in a request for service because the truck would not start on 10 September, I still don't have it fixed (now its October third). This is After putting in a request for service because the truck would not start on 10 September, I still don't have it fixed (now its October third). This is the second time I've had the vehicle in (first time for a different issue) and so far the truck still has the same issues. More

Derek in service never stands by his word. Empty promise after empty promise. My family will NOT buy another car there. Lost our business!!! Horrible after empty promise. My family will NOT buy another car there. Lost our business!!! Horrible More

Excellent service, ready on time, nice people, friendly They made me feel very comfortable,. All of the staff is very friendly, helpful and makes you want to return, even if for a small thing. They made me feel very comfortable,. All of the staff is very friendly, helpful and makes you want to return, even if for a small thing. More

Zack is amazing at his job. The customer always comes first and he keeps me updated as to the status of my vehicle; not just a "it is ready" phone call. He takes p at his job. The customer always comes first and he keeps me updated as to the status of my vehicle; not just a "it is ready" phone call. He takes personal pride in making sure all is done to the vehicle to ensure customer satisfaction. Landers McLarty has an invaluable asset in Zack. More

Service department has taken a nose dive The service department at this dealership used to be top-notch. Not sure if management changed or what but I see many new faces and the service is now The service department at this dealership used to be top-notch. Not sure if management changed or what but I see many new faces and the service is nowhere near what it was. My wife was there for 4 hours for a simple oil change a couple of days ago and I have been waiting now on an oil change for well over an hour. This will be my last visit to this place. It's a shame. I have used this service department for almost 10 years. Can't do it anymore. The guy that checked me in was rude and acts like he hates his job. More

I Always have been given good service A headlight was out, so I brought my Jeep in to replace the bulb and got them to change the other one also and I went ahead and had some other service A headlight was out, so I brought my Jeep in to replace the bulb and got them to change the other one also and I went ahead and had some other services done that were coming up due. They even washed my Jeep. Was taken care of, they gave me a ride to work and then picked me back up. Have never had a bad experience with Landers. Have been using their services since 2006. Will continue to shop there. More