Landers McLarty Dodge Chrysler Jeep Ram - Service Center

service experience Dejuan was very courteous and easy to work with. He handled all my questions with knowledge and professional experience. Wait time was minimal. Schedu Dejuan was very courteous and easy to work with. He handled all my questions with knowledge and professional experience. Wait time was minimal. Scheduling was very easy. More

Their great commitment to customer services is impeccable. The employees take the time to help you understand the advantages and disadvantages of the vehicle and/or truck you’re thinking about pu impeccable. The employees take the time to help you understand the advantages and disadvantages of the vehicle and/or truck you’re thinking about purchasing. From the moment you arrived to this dealership the staff are very professional, friendly and courteous. I am incredibly pleased with the quality of customer service they provide, and obviously my Ram Laramie. More

5 Star x 2 Team At Landers Jeep. This team of experts always goes above and beyond to deliver great customer service to their customers. Over the years I have been in contact with sev This team of experts always goes above and beyond to deliver great customer service to their customers. Over the years I have been in contact with several employees that have always made me feel at home. No matter the question, I always got a answer. More

Was in for service today 1/27/20 ,DeJaun was my service advisor. Couldn't ask for a more concerned respectful person. Service was great and my rebel pick up truck is back in A1 order. advisor. Couldn't ask for a more concerned respectful person. Service was great and my rebel pick up truck is back in A1 order. More

**ZERO STARS IF IT WAS AN OPTION**The Service is **ZERO STARS IF IT WAS AN OPTION** The Service is terrible. I dropped car off around 8am on Friday morn explaining I bought car in Nashville where I **ZERO STARS IF IT WAS AN OPTION** The Service is terrible. I dropped car off around 8am on Friday morn explaining I bought car in Nashville where I currently reside. Check engine light is on while on my way to Alabama. Called back around noon for an update and was told they just took car back and starting diagnostic testing. Called back around 4:30pm (since no update) and told still testing and would give me a call back. "Service Advisor" calls back shortly after 5 advising the tech would not be able to finish and if I could leave overnite and keep the loaner vehicle another day. I agreed and went to grab a few personal items out of car. While there, I inquire on what testing or results were found thus far... Well the tech haven't started on my car but it's his first car in the morning. (So she basically lied when I called around noon) Saturday morning I call around 11am as I have not heard anything. I was told they are doing smoke test which takes about an hour. I call back around 2:30 as they close at 4pm on Sat to find out the tech assigned to my car was pulled to another car to do a fuel pump!! So she calls back around 3:45 with good news and bad news... Another tech checked it out and found problem, but part not in stock and would take about 2 business days. Good news, It wont cost be anything because it's under warranty. Hmmm that isn't good news as I already knew it would be covered. I bought the car a week and a half ago. I did not have time to go oick up car before shop closed at 4pm. End of story I took off of work and picked up my car Monday and came back to Nashville's Chrysler dealership. They ordered part and will schedule an appt when it comes in or next day (whichever is best for me). I will never do business, refer, recommend or suggest anyone dealing with Landers McLarty. Time wasted and very disappointed. More

The sales and service departments both are great. Very pleased with the attention to detail. My car had to stay all day so the shuttle service was especially good to utilize. pleased with the attention to detail. My car had to stay all day so the shuttle service was especially good to utilize. More

There are some people at Landers McLarty Dodge who are really concerned about moving us customers through the process. Kenny Owens and Derek Smith helped me to get what I needed done. really concerned about moving us customers through the process. Kenny Owens and Derek Smith helped me to get what I needed done. More

Professional Blake took care of the problem, he explained the problem, he explained the price and gave me the option of using Sunbit to pay for the maintenance, wh Blake took care of the problem, he explained the problem, he explained the price and gave me the option of using Sunbit to pay for the maintenance, which I did. More

This dealership has the worst service I ever have seen. They also falsified maintenance and required repairs. Won't even put air in my tires. They also falsified maintenance and required repairs. Won't even put air in my tires. More

Great seervice and follow-up Blake, the Service Advisor, kept me informed of the status of my vehicle during the repairs and ensured that all my questions were answered. Chris, t Blake, the Service Advisor, kept me informed of the status of my vehicle during the repairs and ensured that all my questions were answered. Chris, the Technician, took time to personally explain the problems and repairs that he had completed. He also went for a test drive with me to ensure things were functioning correctly. Derek, the Service Manager, provided assistance in ensuring that my vehicle was promptly scheduled for service and followed up daily on the progress of the service. While my vehicle's problem was an electrical gremlin they all stayed on top of things and got the repairs completed in a timely manner. More