Landers McLarty Dodge Chrysler Jeep Ram

Bought a New 2024 Pacifica in April, the seat belt clip was broke off when we got home from purchase, Shane Anderson the Service Manager told the part would be in, a week later still not in and he will not was broke off when we got home from purchase, Shane Anderson the Service Manager told the part would be in, a week later still not in and he will not answer his text, Great Service Manager. I would go to Decatur or Albertville to buy one now, I should of listened to the Senior Center people in Gunterville, they told us to stay a way from Landers McLarty as they had no good to say about them. Ian has tried to help (our sales person) but he is just a puppet and can not help at all. Its to bad that Landers McLarty does not stand by the warranty. I will have to go to Decatur or Albertville for service. Chrysler should be proud of Landers McLarty the way they treat customers, ats all about there profit only. NO CUSTOMER SERVICE. More

Review edited 7/1/2024 The ideal car is one of those things in life that should always allow us to feel something when you get behind the wheel. Jamikel understands this and goes out of his way to make things in life that should always allow us to feel something when you get behind the wheel. Jamikel understands this and goes out of his way to make sure that you're comfortable and satisfied by the time you leave the dealership. He professionally communicates and properly explains the process to be sure that you're not confused on anything. Definitely check him out for a good car-buying experience. Hospitality couldn't have been better. More

Haley goes out of her way to make sure the customer is happy! She communicates with you throughout the service process to be sure you are receiving the right service. happy! She communicates with you throughout the service process to be sure you are receiving the right service. More

I went to drop my truck off for a scheduled appointment and they told me it would take upwards of 72 hours to even do a diagnostic on the vehicle. Why TF schedule an appointment with someone if you cannot and they told me it would take upwards of 72 hours to even do a diagnostic on the vehicle. Why TF schedule an appointment with someone if you cannot see them at that time, let alone that day? “I know you had an appointment to have your vehicle worked on this morning, but just leave it with us for the better part of a work week”. Either schedule appropriately, or don’t schedule at all. This service department was a colossal waste of time. More

The entire buying process, outside of taking delivery of the vehicle, was completely done via email with a few phone calls later on. We live near Birmingham and made the drive up to Huntsville. Dealt with H the vehicle, was completely done via email with a few phone calls later on. We live near Birmingham and made the drive up to Huntsville. Dealt with Henry initially, then Roger on the day of pick-up, and finally with Travis on financing/warranty. All went very smooth and the staff was attentive and professional. More

Went in for a test drive. Salesman Robert Sawyer said he was just going to do a soft pull on my credit. I said I wasn’t ready to buy put he repeated it was only a soft pull. I Salesman Robert Sawyer said he was just going to do a soft pull on my credit. I said I wasn’t ready to buy put he repeated it was only a soft pull. I then got notified by my credit bureau app that a hard inquiry was done. When I confronted him -the coward did not man up and straight up lied to my face said he never said it. In fact blamed a co-worker for saying it. I will never go back to Jeep Landers Mclarty. That salesman is awful More

The sales team was very professional, patient, made sure the process was smooth. No complaints about doing business at the dealership. the process was smooth. No complaints about doing business at the dealership. More

Buying a car was a good experience overall. Friendly sales personnel and were a great in helping me decide on a used vehicle. There was a small problem with the car I bought, but the Service De Friendly sales personnel and were a great in helping me decide on a used vehicle. There was a small problem with the car I bought, but the Service Department at Subaru was outstanding and fixed the problem. I am happily enjoying my Subaru! More

I was very pleased with the entire process. Quick, efficient with good communications among staff. Gave me the discount I was promised on the phone with absolutely no hem hawing or haggling. Be Quick, efficient with good communications among staff. Gave me the discount I was promised on the phone with absolutely no hem hawing or haggling. Best car buying experience I've ever had! More

Great experience with people that go the extra mile to get you what you want even if credit isn't perfect get you what you want even if credit isn't perfect More