Landers McLarty Dodge Chrysler Jeep Ram

My advisor Shane was very polite and informative. She did a great job and i would request her again. She explained to me what the technician was doing to my vehicle. did a great job and i would request her again. She explained to me what the technician was doing to my vehicle. More

Richard was very responsive to us and showed us several vehicles including one that was not even priced yet in the computer. We went inside and he received a price and we made a counter offer and then wen vehicles including one that was not even priced yet in the computer. We went inside and he received a price and we made a counter offer and then went for a test drive. Vehicle was 2013 T & C with 11,000 miles. Everything was fine except the brakes pulsed when applied and made a vibration noise. Richard could hear and feel what we did. He took the car to the Service Department for a checkup while we went to lunch. When we returned he reported that they had found the problem and would fix it. He also went hunting and found the keys and owner info package. Richard was pushy but kept pursuing options. We negotiated some more and agreed on a price. The service manager indicated that some of the parts had to be ordered and they would call when they arrived. The only negative was the amount of time it took to finalize the deal. We spent about nine hours at the dealership and much of that time was waiting for someone to act on our offers and then we had to wait a couple of hours before we could start through the financial closing of the deal. More

We went in to have our 2005 Jeep serviced and while there decided to look at a new Jeep. The service techs, sales and finance people were all very accommodating, professional and friendly. I would recommen decided to look at a new Jeep. The service techs, sales and finance people were all very accommodating, professional and friendly. I would recommend this dealership to friends and family. Great experience. thank you More

Jim Hartman is to be commended for his friendly and helpful customer service. We have had several issues with our Jeep since purchase, and Jim has worked to successfully resolve these for us in a very helpful customer service. We have had several issues with our Jeep since purchase, and Jim has worked to successfully resolve these for us in a very professional and caring manner. More

My car is my life, and this car that I love, has been giving me a lot of problems. Enough problems, that I called Chrysler. They sent me to Landers-McClarty. Michelle was a sweetheart and showed a lot of giving me a lot of problems. Enough problems, that I called Chrysler. They sent me to Landers-McClarty. Michelle was a sweetheart and showed a lot of empathy. I was ready to leave, when Mr. Wallace came to me and explained the process that I might have to go through, but assured me of satisfaction. I left the dealership feeling that the people I dealt with cared, and will help me with what I hope is not just a LEMON. More

We were very pleased with the entire trading/buying process. Everyone was very knowledgeable and friendly. We would definitely recommend this dealership in the future! process. Everyone was very knowledgeable and friendly. We would definitely recommend this dealership in the future! More

Robert Riley does a great job in getting us to the lowest price as quickly as possible. He has great knowledge of the vehicles and does not pressure or intimidate. Very efficient and conscious of our time. price as quickly as possible. He has great knowledge of the vehicles and does not pressure or intimidate. Very efficient and conscious of our time. More

They are always timely and provide great customer service with a smile. They also always make me aware of any problems. Very good at what they do. with a smile. They also always make me aware of any problems. Very good at what they do. More

I want to start by giving a huge Thank You to the team of Landers- McLarty DCJ that helped me all along the way while choosing my new Dodge Dart. Jodie Vancronkhite, for contacting me via email as soon as sh Landers- McLarty DCJ that helped me all along the way while choosing my new Dodge Dart. Jodie Vancronkhite, for contacting me via email as soon as she saw that I was interested. She, in my opinion, went above and beyond to help me search, find and purchase the perfect vehicle for me. My Sales consultant, Jamie Barbour for being ever so friendly in showing and telling me all about my new Dodge Dart. Josh the Finance manager for working all the numbers and getting me into my new car. And also Anthony Pickett for bringing it all together so that I could sign the papers. A special thanks to Kristina Certain, Title Clerk, for being a part of their team and introducing me and my family to Landers-McLarty DCJ. I appreciate everything that each of you has done for me. THANK YOU GUYS AND GALS -Jennifer More

I'd like to compliment Ms. Meredith Gilley, for the excellent service she provided me twice last week. Ms. Meredith Gilley helped me from start to finish with getting my 2012 Dodge Ram, 1997 Dodge Ram, excellent service she provided me twice last week. Ms. Meredith Gilley helped me from start to finish with getting my 2012 Dodge Ram, 1997 Dodge Ram, and my 1994 Jeep serviced. Keeping me informed while I waited for my vehicles was very important and helpful. Ms. Gilley would update me on the progress and would come to me with suggestion/questions on items/services I might need or want to have done to my vehicles to help with the vehicles performance. It’s important to let those with whom you do business know that you notice, and appreciate superior customer service. Most of us would have to admit that we’ve had our share of mediocre service from companies in the past. Now keep in mind I have always been pleased with the service I’ve receive from all Landers McLarty employees, they have all been great. However, Ms. Meredith Gilley’s professionalism and ability to ensure I was taken care of throughout my wait exceeded my expectations on those extremely cold early mornings and sometime I just want to acknowledge her attentiveness. Such a commitment to great customer service is to be commended. For that you can be sure that I will continue to have my vehicles serviced at Landers McLarty (Dodge Chrysler Jeep Subaru) for years to come. More