Landers McLarty Dodge Chrysler Jeep Ram

Recent Experience Unbeknownst to us, our 2009 Jeep Patriot’s lifetime powertrain warranty necessitated a five year inspection unless it is voided without warning. All w Unbeknownst to us, our 2009 Jeep Patriot’s lifetime powertrain warranty necessitated a five year inspection unless it is voided without warning. All we heard upon vehicle purchase was to maintain our vehicle maintenance log and we did this devotedly. Our lifetime warranty was voided regardless. At year six we started experiencing transmission issues. Thinking it would be covered under warranty, we took the Jeep to Derek Smith for service. He kindly and thoroughly explained the warranty issues. Without having to ‘make a scene’ as I have witnessed so many times in the Service Department, he offered his services to begin the process of our warranty reinstatement. In short, Derek Smith had our warranty reinstated in a matter of days. So often service representatives such as Mr. Smith deal with irate customers showing their butts in displeasure of their experience(s). We were completely satisfied with our experience and will request future services with him. For such a short guy, Derek Smith towers above the rest in customer service! Those whom have had the pleasure in meeting him will understand my levity. More

INTERNET BUYERS MUST READ THIS! If you are an internet buyer....LOOK!. I located the 300C I wanted on the internet through Chrysler. I called them and spoke to JODIE (Internet Sales) If you are an internet buyer....LOOK!. I located the 300C I wanted on the internet through Chrysler. I called them and spoke to JODIE (Internet Sales) to confirm the car was there. I told her I had a 2011 300C to trade. I described the car over the phone. She spoke to JOSH (Sales Mgr.) and called me right back with the trade difference. I was skeptical because it was $3000 LESS then my local dealers had quoted on the same car. After I confirmed the difference out the door, I decided to make the drive. I drove over 700 miles round trip to trade HERE. These people can be TRUSTED! This was my first experience with this Dealership. They delivered me on July 4th, and even though the detail shop was closed, Phillip (my delivery salesman) washed my car. Don (Finance) whipped up my paperwork and the delivery was done! JUST AS PROMISED! ALL this was done in less than 24 hours after I found the car on the internet, and that included the drive. This was an EASY transaction, and their word is GOLDEN! I will buy here again. Large Dealership with a Small HOMETOWN feel.......JODIE and JOSH you were GREAT to work with! More

Radio Repair always Excellent service everytime I am there. Thank you Candy, Kevin and team for all you do. They always make the trip to the dealer worth it and I always Excellent service everytime I am there. Thank you Candy, Kevin and team for all you do. They always make the trip to the dealer worth it and I will continue to recommend this dealership to people and have my Ram service there. More

good experiance This is the second car we have purchased from this salesman. I think he has treated us well both times. He is a true professional salesman. This is the second car we have purchased from this salesman. I think he has treated us well both times. He is a true professional salesman. More

Awesome! It’s not often that you encounter a person in sales that you can trust. Well this is the case with Mr. Young. He gained my confidence and worked dil It’s not often that you encounter a person in sales that you can trust. Well this is the case with Mr. Young. He gained my confidence and worked diligently through the process in our purchasing experience. He didn’t settle for a rate that I thought was good, he knew that I could be lower. His selfless devotion to my needs places him in a category that far exceeds salesman and crosses into ministry. The team in the Fiat building is second to none. We are very happy with Marty Young and I highly recommend him to anyone in the market for a vehicle. Awesome job Marty! More

Great experience at this dealership! My husband and I came in to just look at a few Jeeps on the weekend to compare prices. Joe came out to greet us and was very friendly, and in no way p My husband and I came in to just look at a few Jeeps on the weekend to compare prices. Joe came out to greet us and was very friendly, and in no way pressuring us. He let me test drive the vehicle and we loved it, but were unsure if we were ready to get the vehicle so soon. Knowing this, Joe still took the time to come in and show us numbers, prices, payments, etc. for us to consider purchasing a Jeep from them. We were given an incredible price. We did not inmediately accept the offer, went home to think about it and still was able to call later in the day to accept the deal. The staff was able to give us the best price and best interest rate available. We came in on a holiday to fill out the paperwork and discussed all of our financial options with Venson. He was incredibly helpful in informing us of the best warranties, what would work best for us, etc. Overall, I cannot say enough about the incredibly helpful, friendly and amazing staff at Landers McLarty Huntsville. We will continue to do business with them in the future. More

Great new car experience. My experience shopping for a new vehicle is how it should be. My salesman, Mr. Robert Sawyer, was considerate, informative and patient; answering ev My experience shopping for a new vehicle is how it should be. My salesman, Mr. Robert Sawyer, was considerate, informative and patient; answering every question and pointing out important aspects pertinent to my concerns. The other members of the sales staff were also professional and very courteous. i would definitely recommend the people at Landers McLarty Dodge. More

awesomepeople I was not there to buy a new vehicle but. Phillip was very understanding of my situation he helped me lower my payment and put me in a new vehicle I I was not there to buy a new vehicle but. Phillip was very understanding of my situation he helped me lower my payment and put me in a new vehicle I will definitely recommend any one who has been done wrong in the past to go see him if I had 10 thumbs they would all be up!!! More