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Steve Landers Kia - Service Center

Little Rock, AR

4.2
405 Reviews

405 Reviews of Steve Landers Kia - Service Center

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December 03, 2024

All the guys went so far above and beyond to help me in my very stressful time of need. They kept me constantly up to date and resolved all my issues so quickly. I am so grateful for them all. More

by lindsey.hunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2024 -

Landers Kia responded

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience at Landers Kia. It's our goal to provide excellent service, especially in your time of need, and we're glad to hear that our team was able to assist you effectively. We look forward to helping you again in the future! Sincerely, The Landers Kia Team

December 02, 2024

Service department was very informative and pleasant and very helpful. Thank you for all your time. More

by jtedder1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Landers Kia responded

Thank you for your wonderful review! We're thrilled to hear that our service department was informative, pleasant, and helpful during your visit to Landers Kia. Your appreciation means a lot to us. We look forward to serving you again soon! Sincerely, The Landers Kia Team

December 01, 2024

Tony Wall made the experience as easy as was possible and the car was ready within a couple days. More

by Johnnyr33
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Wall
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Dec 03, 2024 -

Landers Kia responded

Thank you, Johnny, for taking the time to leave us such a wonderful review! We're thrilled to hear that your experience at Landers Kia was made easy and that your car was ready so quickly. We appreciate your support and look forward to serving you again in the future! Sincerely, The Landers Kia Team

November 30, 2024

Everyone that I have encountered has always been very pleasant and professional. The waiting area is always clean and offers plenty of seating. More

by shandrara02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

Landers Kia responded

Thank you for your kind words! We are thrilled to hear that you've consistently had pleasant experiences with our team at Landers Kia. We take pride in maintaining a clean and comfortable waiting area for our customers. We look forward to seeing you again soon! Sincerely, The Landers Kia Team

November 24, 2024

Service was good. Wait time was longer than expected. Total bill was was over $600.00, yikes! 60,000 mile service, oil change, and new battery ($250.00). I quest I got More

by berteverhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Wall
Report | Print
Nov 25, 2024 -

Landers Kia responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the service at Landers Kia. It's great to hear that you found the service quality satisfactory, even though the wait time was longer than expected. We strive to provide transparent pricing and competitive service costs. We hope to offer complimentary car washes in the future! We look forward to serving you again and improving your experience next time. Sincerely, The Landers Kia Team

November 23, 2024

See my previous text message! Worst service experience ever’ Car died immediately after turning the key off the first time!! More

by RBROWNELL1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
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Nov 26, 2024 -

Landers Kia responded

Thank you for sharing your experience with us. We understand how frustrating it can be when a vehicle has issues right after visiting the dealership. We appreciate your feedback and would like to address your concerns. Please contact us directly at Landers Kia so we can work towards a solution together. Your satisfaction is important to us, and we want to ensure you have a positive experience. Sincerely, The Landers Kia Team

November 22, 2024

Courteous, professional and efficient service that fixed the issue. Easy to schedule. I have and will continue to recommend this dealer. More

by kencook19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Landers Kia responded

Thank you for your wonderful feedback! We’re thrilled to hear that you experienced courteous, professional, and efficient service at Landers Kia. It’s great to know that scheduling was easy and that you would recommend us to others. We look forward to serving you again in the future! Sincerely, The Landers Kia Team

November 17, 2024

Great service, reasonable price, and fast turnaround, David was very professional and courteous. Thanks guy More

by afamilyunit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Nov 19, 2024 -

Landers Kia responded

Thank you so much for your kind words! We're thrilled to hear that you received great service at Landers Kia and that David made your experience professional and courteous. We appreciate your feedback on our reasonable prices and fast turnaround as well. We look forward to serving you again soon! Sincerely, The Landers Kia Team

November 13, 2024

Staff was friendly and helpful. Service took a bit too long too complete. Job was a recall that was scheduled a month out, but the part wasn't available so it wasn't completed. Now More

by patrick n. langley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

Landers Kia responded

Thank you for your feedback. We appreciate your kind words about our friendly and helpful staff at Landers Kia. We understand your frustration regarding the delays and the unavailability of the part for your recall service. We are committed to resolving this issue and would encourage you to reach out to us directly so we can assist you further. Thank you for your patience, and we look forward to getting this sorted out for you. Sincerely, The Landers Kia Team

November 12, 2024

I still have lights on my dash but I’m bringing it back in to check More

by LINDSTRAND1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Landers Kia responded

Thank you for your feedback. We understand your concern about the warning lights on your dash and appreciate your decision to bring your vehicle back to Landers Kia for further checks. Please feel free to reach out to us if you have any questions or need assistance before your visit. We're here to help! Sincerely, The Landers Kia Team

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