Steve Landers Kia - Service Center

Your dealership is so good that I travel across the metro to get to it rather than to go to the one down the street for me. Your technicians are personable, polite, and show a natural curiosity for electric to get to it rather than to go to the one down the street for me. Your technicians are personable, polite, and show a natural curiosity for electric vehicles rather than seeing them as the bane of your existence. you’re also the first dealership that did not torch or break my car while updating it. The last time I took my car in for updates to a different dealership, I did not receive my car back for two months in addition to having a great staff your facilities inside are top-notch. Great coffee, great snacks, great environment. I was able to work and attend meetings while waiting on my car. The only problem I had is that you came back with my car so fast that I had to finish my current call before getting back into my car. It is very hard to find places like yours today, so thank you. Please ensure that you pass this feedback along to your team. More

The communication from the service department was terrible. I called four times and asked for an update and all four times they said they would call me back and never did. My Sportage has been there terrible. I called four times and asked for an update and all four times they said they would call me back and never did. My Sportage has been there for one month and they are now just starting to work on it. I am done with Kia after this horrible experience. More

Very knowledgeable and helpful. The service advisor explained what all maintenance my car needed and they had my car ready when promised. The service advisor explained what all maintenance my car needed and they had my car ready when promised. More

The customer service was excellent and the workers were super kind and knowledgeable. fast and friendly service super kind and knowledgeable. fast and friendly service More

Everyone was very professional and courteous there were lots of smiles and friendly chats and gestures everyone was really nice and made us fill comfortable. lots of smiles and friendly chats and gestures everyone was really nice and made us fill comfortable. More

Landers Kia has always gone above and beyond in sales and service! They ensure I’m taken care of my car is in good shape! service! They ensure I’m taken care of my car is in good shape! More

Very good service, very responsive, personable, very good follow up, very good communication, good facilities if you need to wait follow up, very good communication, good facilities if you need to wait More

Making my appointment for scheduled service was very easy and they did a very good job it just took longer than I thought and they did a very good job it just took longer than I thought More

Service team was helpful, timely, and professional. Presented maintenance options but didn't push any of the issues when we declined them. Presented maintenance options but didn't push any of the issues when we declined them. More

Super great customer service from everyone in the Service Center. Above and beyond. Especially Jon. If I wasn't ancient, I'd have another baby and name it after him for going above and beyond. Center. Above and beyond. Especially Jon. If I wasn't ancient, I'd have another baby and name it after him for going above and beyond. More